HVAC reviews in Deale, Maryland

4.8 based on 63 reviews Back to the listing
    5

    Fantastic family run & local company. Very professional. Good service and quality work.

    5

    I couldn't ask for a better service experience! I highly recommend Real Chill for all of you HVAC needs!!

    2

    They were On time, and very courteous, and professional, but within 2 weeks our AC has stopped blowing cold again

    5

    Such a great company. Been using them for 15 years. Love the staff and the technicians skills.

    5

    Awesome !

    Same day service, very pleasant technician, full resolution of issues (with clear explanations), and all for a very reasonable price.

    COMPLETELY happy - thank you.

    5

    They came in and we're very polite. Diagnosed the problem right away and had it fix and up in running in less than 30 minutes

    5

    Have used Real Chill for years for everything from new installs to repairs. Professional. Reasonable. Excellent Service.

    5

    I highly recommend Real Chill I use them for my HVAC needs at my rental properties and my own home. They are reliable and professional.

    5

    Real Chill has been our go to for years, for anything we need HVAC Systems to Commercial Refrigeration. James and everyone is great!

    5

    Very reliable. Real Chill has done HVAC repair and installation on our home for 15 years.

    5

    Great service! The Tech. was very professional
    took care of our unit. We will be using this company in the future, Thank you REAL CHILL!

    5

    Great place! Friendly staff, always activities going on for guests. SUPER CLEAN! We're happy visiting when we come into town.

    5

    I called Real Chill at 8:00 this morning. They were here by 10:00 and I had air conditioning by 10:30! They did a great job and I am very pleased. Thank you.

    5

    Extremely happy with the work I had done by Real Chill. From estimate to installation the process was great. Quality work by quality people. I highly recommend them.

    5

    Real chill worked me in for a same day appointment. The service was fast and professional and price reasonable. Highly recommend.

    5

    Always, always, always there to help. Local family owned business that knows what they're doing. they may not be the cheapest, but they're the best and you get what you pay for. If a mistake is made, they are quick to remedy the situation and leave you with a smile. Thanks for always taking care of our businesses and families! We appreciate you!

    P.s. Charlie is the MAN!

    1

    Today our Mitsubishi Ductless AC/Heat unit needed 6 pounds of coolant gas. Amazon sells the gas, R410A, for $6 per pound in 25 Lb Honeywell cylinders.

    Real Chill charged $60 per pound. That is ten times cost for a total of $600 whereas labor was only $150.

    I was floored. I have had them out three times and the technician was extremely good. I would have thought they would have warned me that they mark it up so unreasonably.

    Can you spell GOUGE?

    The staff answering the phone gave a Trump-like dodge: what about all the other HVAC firms, they gouge so why shouldn't we? Then she gave the insincere apology routine: "I am sorry you feel that way".

    If you need coolant, I suggest you buy you R410-A off Amazon which is legal to do and shop for a qualified technician to install it.

    Very troubled by the phone person's justification for covering up the collusion.

    Translated RealChill, just wrote: "Sorry we gouged you but everybody is dishonest and we fixed it so what is the problem?" A true Trump-like reply!

    5

    Real Chill has been a pleasure to work with, incredibly flexible with working around the other trades, and a fair price. Extremely happy with them!

    5

    Great experience at a great price. Highly recommend!

    5

    Our ac went out during the night, I emailed to schedule an appointment for service. I got a call at 8:15 the next morning and a tech had me fixed and cooling prior to 10 am. I was pleasantly surprised at the timeliness of Real Chill. Thank you.

    5

    We have 2 heat pumps that have not been serviced in years,, Charlie was the Tech, he worked late and made multiple repairs to the systems. He also took the time to greet the pets and get them acclimated to him.
    Total bill was about 1/2 of what I was expecting,