Appliance Repair reviews in Edgewater, Maryland

2.6 based on 50 reviews Back to the listing
    5

    Very courteous, knowledgeable; and they are not reluctant to give information to help me do my own repairs.

    5

    Thanks so much to the ABC team for quickly sending a knowledgeable service technician to look at and fix my dryer.

    1

    It's impossible for them to make appointments further out then the day of. I've missed 2 days of work because of this. Very unhappy.

    5

    Service was provided exactly as scheduled, and the serviceman was highly skilled and able to solve the issue quickly at a reasonable cost. Highly recommend.

    5

    Great, honest, efficient company to work with. Mack came out on the day of the blizzard of January 2016! Mack is highly recommended!

    1

    The technician said he need to get a wiring diagram from the manufacturer, took my check for $119 and was never heard from again.

    1

    Horrible listening skills. Needed a part for a GE dryer and the lady who answered the phone was extremely off putting and impatient. I will no recommend this place to anyone.

    1

    Disagreement about $125.00 restocking fee and manager and owner refused to discus the issue

    5

    Had the part I needed at a great price! Held it for me until I could come get it. Service and availability crushed the big box stores! Thank you!

    1

    Horrible customer service, especially Joyce who answers the phones. Never receive call backs for follow on service calls- have had 2 prior service visits where they cannot figure out and fix the issue.

    1

    Oh my... I don't know how they are even in business. Mind boggling. Trash showroom, angry staff, prices are just average... at best. I give them 18 months.

    5

    Very professional technicians and fixed our broken refrigerator for under $300. I will definitely be using ABC again!

    1

    Tried to call about a part. GE hot point Dryer timer. Model TMD1EM03 and the lady was extremely rude and impatient. I was able to google search this part easily and that pointed me to this store. Unfortunately they were of NO help to me and customer service is non existent. I would not recommend this place!

    5

    ABC Appliances are outstanding. I've had repairs done and I've also purchased several new appliances there over the 16 years I've lived here. Their service and delivery people are knowledgeable, courteous and careful.

    5

    Good work, professional tech!

    4

    Our washing machine had a minor problem that caused an overflow of water. The ABC repairman found the problem right away and showed me how to avoid it in the future .

    5

    ABC Appliance had in stock the solenoids for my Kenmore gas dryer built in 2001. I had the dryer back in service the same day.

    4

    Nice older guy showed on time. Found the problem quick and fixed it. Was told though that they are not allowed to touch, replace, or clean out the vent that carries the air and excess lint to the outside vent. They also, being here about 1 hour, were quite expensive. About $265.00.

    1

    Made an apt online at GE.com to have my refrigerator fixed. The work order got sent to this place (ABC Appliance). The Apt time was sent up for almost a month out, and they called me the same day that I have set the apt, and told me that they were to busy to come fix my brand new refrigerator.
    Went back online (about a week later) to the GE.com website to schedule another apt. GE sent me to the same place... ABC Appliance... This time there was no call cancelling the atp, I thought maybe they had some time open up, so I left the apt as is. the day of the apt came, I took the day off. I got nothing, no call, no show, no return calls from my VM's...NOTHING. I will never do business with this company ever!!

    5

    Excellent, AFFORDABLE source of parts AND knowledgable experience and advice when you're trying to fix that old washer of yours before giving up on it and buying a new one....and their parts are IN STOCK, and half the price (or less!) than other dealers and suppliers in the area. Thanks to ABC, my washer's as good as new (maybe better, when you think about how they're made now!)...and this is from someone with no real experience, just followed their advice. ☺

    5

    I've purchased appliances from ABC for years. Dishwashers, Dryers, washers. I have a lot of children so I go through appliances quickly. They've always been helpful with parts I've ordered and they may be "old school" but so am I. You get what you pay for and their service is great.