Reviews of local pros in Eldersburg, Maryland
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Immaculate clean has been doing a great job at both my homes. Laila has been especially attentive to our needs and requests. If my wife is impressed that makes me happy too!!! Great job Laila. The kitchen wood floor looks the best it has since it was new. Bathroom was perfect.
C u next month. Thank you. Dan Shanahan -
We experienced great service with an initial/deep cleaning from Kyla, Kelly and Lexi, with some additional help from Alicia! They were all very professional, respectful and pleasant as they worked hard to effectively address our trouble spots and any requests I had. They took extra care given a member of the household going through chemo currently, and they all wore shoe covers and masks - so much appreciated!
Immaculate Clean partners with Cleaning with a Purpose, which offers some assistance to families dealing with cancer treatments. That is really going above and beyond - and we are so grateful!
Communication with the management team is also very helpful and timely and appreciated.
Looking forward to our recurring cleaning! -
Kyla cleaned my home today and she was incredibly thorough and personable. I would say more but I don’t want other people to take her since I would like to keep her as my dedicated cleaner! My home is spotless and smells great. Immaculate is a small business that I could not recommend more highly.
Coming back in Feb of 26’ to reiterate that Kyla is the best! Thinking about moving to a weekly service. -
We have a Halloween party every year and needed some help getting the house ready. Initial contact was Nicole and she was terrific setting up the cleaning on short notice. She promptly responded to questions and ensured the process was as smooth as possible.
Kelsey did an outstanding job cleaning and we couldn't be happier. Having any service come into your home can be stressful but Immaculate Clean did an amazing job. I will happily recommend them to everyone in the future! -
After years of considering a professional cleaning service, my wife and I finally decided to "pull the trigger" with Immaculate Clean, and the results were nothing short of transformative.
Bonnie, Lexi, and Heather arrived with total professionalism, asking for a "lay of the land" before executing a masterclass in home restoration. With three young boys and two large, shedding dogs, our home usually carries a chaotic energy, toys, shoes, and mail tend to migrate everywhere. These ladies didn't just "wipe down" surfaces; they truly housekept. They straightened the boys' belongings and organized our general life clutter into logical locations, essentially resetting the energy of the entire house.
Bonnie was dusting picture frames I hadn’t touched in years; Lexi treated our basement and stairs with incredible care; and Heather ensured the main floor literally sparkled. From the polished stainless appliances to the pristine window sills and blinds, no corner was overlooked. Bathrooms? SPOT AND SMELLESS.
Their attention to detail was incredible.
However, what truly blew me away was their "exit strategy", THEY MOPPED THEIR WAY OUT OF THE HOUSE, lifting their equipment over the threshold to ensure they didn't leave a single footprint behind. It was a masterclass in efficiency. The "energy" of the home felt lighter and cleaner the moment they finished.
From the initial prompt communication with the office to the final follow-up, the customer service has been flawless. We have already moved to a monthly retainer. If you are on the fence, hire them. -
Phenomenal service (as always) by Lauren. Maria was a welcome addition to the team and not only provided top-notch cleaning, but was super warm and friendly and a pleasure to have in our home. I continue to highly recommend immaculate Clean.
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Annabel and Kyla are outstanding! Not only do they both have attention to detail, deliver quality results, are punctual- they’ve taken stress off my shoulders, so I can focus on myself and family. They’re truly lovely woman to work with and I’ve never been more pleased with the quality that comes with Immaculate Clean. The business also supports first responders. As a wife of an officer, this speaks to their values and metrics, which is invaluable. Natalie and all the other staff, are extraordinary; possessing impeccable customer service support that’s truly unmatched. Thank you Annabel, Kyla and the rest of this company; I appreciate your commitment more than I can express. -Robin E.
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I used Immaculate Clean for the first time this week. The service from the first phone call to the service they provided was exceptional. They were honest and transparent with their pricing and Heather and Tessa did an amazing job doing a deep clean for us.
Will definitely be using their services again and again. If you are someone like me who has been less than satisfied with prior companies as well as their service, look no further. Thank you Immaculate Clean. -
Abby and Kamryn did an absolutely fantastic job! From the moment they arrived, they were professional, friendly, and clearly very thorough. They paid attention to the details, worked efficiently, and left my place spotless. It’s easy to tell they take pride in their work. The entire experience was stress-free, and the results exceeded my expectations. I would highly recommend Abby and Kamryn to anyone looking for a reliable, high-quality cleaning service. I’ll definitely be booking again!
P.s. Thanks for the glow in the dark duck, my daughter loves it. -
Immaculate Cleaning is an amazing cleaning service! Both from cleaning to amazing customer service, they handle it all expertly. My uncle and aunt were the ones who have had service done with them and had an amazing experience with the company, however I was able to see and hear them talk to customers over the phone about appointments and questions. You can even see their work posted on their Instagram account, and their work is amazing!
Each member of this cleaning service spoke professionally and friendly to everyone. Each member had a smile on their face. I’d find it impossible for someone to say otherwise.
The Immaculate Clean team also took part in a donation event, donating stacks of toys to Shepherd Staff in Westminster with the help of three other companies.
The Immaculate Clean team is professional, organized, kind to all, and determined to help with what they can. Immaculate Clean is no service to sleep on, if you need house cleaning, call them. -
Kelly was wonderful! I just had my first clean with Kelly and she did incredible providing my home with the deep clean attention it needed to set us up for a successful ongoing cleaning schedule. I am so happy to have signed up with Immaculate Clean!
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Zakiyia did an amazing job cleaning my home! She was thorough, professional, and paid great attention to detail. Everything looked spotless and my home felt fresh and welcoming when she was done. She was also kind, respectful, and clearly takes pride in her work. I would highly recommend Zakiyia . Thank you so much 💕💕💕💕 -
I have been a customer with Immaculate Clean for over 3 years now. After we had some mixed results with replacement representatives after our long-term rep left the company, Immaculate put in the effort to make sure they were doing right by us.
Today we had our first cleaning by our new rep Trinity, and she did an absolutely wonderful job! I really appreciate Immaculate’s dedication to customer satisfaction, and I appreciate Trinity’s hard work that exemplifies the high-quality service I have come to expect from Immaculate Clean.
Thank you! -
Abby, Casey, and Alicia not only did an incredible job cleaning our house, but they were so warm and friendly. They paid close attention to detail, cleaning all the baseboards and windowsills, and all the little spaces. Our house was sparkling top to bottom! Having professional cleaners is an investment and the customer care and cleaning professionals with Immaculate are 1000% worth the investment. I'm so grateful for the quality service they deliver, which takes such an incredible mental load off my shoulders. I'm so thankful I was able to hire them!
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Blankets were left unfolded in tbe family room and pillows were not set. Bedspread in bedroom was left off. Understand that Madi is not our usual cleaner but these items are basic.
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Au was very nice and professional. He answered all my questions and even checked on another plumbing issue I had before completing the big job. Thank you.
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Howard did a great job of clearing the drain for us!
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The technician was amazing. Was very professional and showed a mastery of his domain. He diligently unclogged the pipes in the basement that were causing a blockage in the laundry area. We appreciate and we are now at peace.
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Service was quicker than expected and professional. Outside faucet was fixed and I also received valuable information to improve the faucet later. Thanks
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Netch was great and friendly. My problem was pretty simple but he offered some tips to avoid bigger or worse issues. Thanks!
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Howard was kind, helpful, and provided exceptional service.