Landscaping reviews in Essex, Maryland

My experience with my true grain specialist was very good. They gave me good information. Thank you for your service

Troy did a great job today. Lawn is looking good. Update David Gross did a great job aerating and seeding my yard as well.

Can’t find my original review. We were VERY upset about when we had over seeding and aeration done in Fall of 2022. They got right next to our garden and at least a food all the way around out garden got seeded and it took months to get out all that grass. I’m still fighting it today.
But other than that, our grass looks great. We still have some areas that will need work done but it’s a lot different than how our grass was. Most of our yard was covered in weeds.
The office people don’t seem to respond and they always don’t seem well informed. Depending on who you talk to, they give you different information.
When it comes to the tech who actually come out and do the work (other than the last aeration and over seeding we got done) they are great. They send very informative invoices after each service, which is helpful so we know what needs to be done or improved on.
So we will continue using them for at least another year, as they suggested, to get the best we can out of our lawn.

TruGreen & Technician Kyle Kassman have been great in paying attention to the issues of my lawn. The service has been excellent.

My service was great! Devante was very pleasant and helpful. He answered all questions I had and explained the service I was getting. Thank you very much!

Cara was wonderful, upbeat and did everything with a smile. Thank you for great service.

Tru Green has treated me well. They have taken a yard with issues and made it healthy looking. I didn't see it at first but now it's taken place. I appreciate it!!

I observed the most complete lawn application today. I have witnessed many Tru Green lawn applications over the years, today's was the best and I have no complaints. Truly the technician saved the account with Tru Green, because I have been displeased with the lawn service. I wish the technician could do every application, he did an expert job and I can say today I have no complaints. Thank you Bryan Eaton, you are a true professional.

I will try to not be long winded, but here's the story. I could not give 1 star, because their phone reception people are actually pretty good - no rudeness and fair communication skills... but he's the deal: you CANNOT reach your local office or dispatch. I had ONE simple request - I need to meet technician on site and I needed 1.5 hour notice to be able to come back from the office. They showed up on the property... 6 times on 6 different days. The tech called me ONCE. And only AFTER he showed up - to apologize that he didn't read special instructions.
I was never able to talk to management - they just do not connect you. In addition to that, I CLEARLY communicated that I will need only ONE initial service that they quoted me at $264. The day after I made reservation I was charged over$600 and had to waist almost 2 hours on the phone getting a refund.
Nightmare. Had to cancel and will never call them again.

Troy was good enough to spend 5 minutes on the phone with me explaining different type of grasses and the difficulties with treating each, I appreciated his time. I can't speak to the results as of yet because he just did the application but I feel confident there will be positive results given the perfect weather for Weed treatment

He was GREAT!!!! Very detailed, paid special attention to the bushes. They bushes are usually loaded with bugs. I appreciate the attention he gave to the bushes. Please send the guy back if possible

Mike took his time and was very detailed. This is the second time having him on this route and I can tell the passion that he takes in his work. Very thrilled with my progress so far.

Wonderful customer service. Our technicians are always so friendly!

Bryan took the time to explain what he did today and also answered my questions.

I hate to give this review..I really do. I asked for a quote on line, got a call from a gentleman and I told him I wanted to look at the estimate and get some others to compare. From that day to this one, I have been, at this point can only call harassment. Constant calls multiple times a day begging for them to take me off of the call list..I will never tell anyone to request a quote from this company because the calls are never ending. I give them 2 stars only because of one lady I spoke to and was very apologetic and seemed very sincere.

I had a great experience with my TruGreen specialist. He answered all my questions and gave me some grass seeds. I’m excited to see my grass look as full and pretty as my neighbors.

Another great job by TruGreen!
Charles always takes the time to do the job right. He makes sure he has the appropriate product at the right time after assessing what my lawn needs at the time. He goes by experience and expertise, not just the calendar. He’s a pro and above all, he’s just a really nice guy.

TruGreen did a nice job. Nathan was courteous and explained what he was doing with this treatment of the yard.

Very fast service. Technician Everett was very polite, respectful and professional. He answered my questions. Thanks for your good service.

Brett N was great. He let me know he was here. Spoke with me after the treatment. Would like did him to continue providing the schedule lawn care. Thanks Brett

Cara was amazing!!!!! She explained what she was doing, and even helped me out with questions that I had regarding other things with the yard! Highly recommend her and the company!