Flooring reviews in Glen Burnie, Maryland

4.6 based on 50 reviews Back to the listing
    5

    "I'm thoroughly impressed with Mallary Carpet & Flooring! A knowledgeable salesman visited our commercial building with a selection of top-notch flooring samples. His expertise helped us make the perfect choice for our office. The installation process was quick and professional, completely transforming the work environment. Exceptional service from start to finish—I highly recommend them for any business flooring needs!"

    5

    We absolutely couldn’t be happier with our experience with Mallory Carpet & Flooring. From the minute we stepped into the showroom, Angela, Ervin, Jim And their team were amazing. We looked at different options, everything for stain resistance for pet resistance, colours, textures, padding etc., We ordered for our sitting room and dining room and within a week it was installed. They are family owned and have been around for many, many years which is because of the service and the qualities of product that they have. Highly recommend

    1

    Nasty company refuses to honor the contract or take any liability for who they hired. They hired the cheapest labor that barely even spoke English and had no project manager on site and we couldn't communicate effectively with the crew. My vision was ruined. The grout won't dry possibly wasnt mixed right. No one will call us back about it and its been 3 weeks and those we have managed to talk to just pass us around and tell us to shove off. They almost started a small house fire plugging in my appliances and theyre lucky also they still work but everything needs to be evaluated by an electrician bc its not safe to use. They were wet when they were done and by contract theyre responsible for electronics if damage is due to negligence and the fact it says they are responsible for the movement and all handling of the appliances in other words. luckily I suppose it was bad enough to trip the system. They ripped up our tracks instead of doing the work around them and then refuse to cover the replacement of them or new doors to fit the closet opening in one of the rooms. They refused to use any self leveler so the job also is not level and we discussed this with Chris prior to starting the job. The crew refused to do it. One day the crew had us held hostage here for 12 hours and way past business hours with out permission and gentle promts to get going for the day and all so they could get off early at 2 30 or 3 pm on the next day Friday and then only to have to come back and extra day on a Saturday and they didnt ask when it was best for us for them to come back and finish the job either. The grout also isn't level and looks worn down in some places after a better look. They have left us with no answers no solutions and me unable to put my house back together with kids at home. Some family business. Do not take your business here!!! Big mistake! They won't honor anything not business ethics not their own liability not even their very loosely written and short contract! Im sorry to say I have nothing positive to say about this company! You are the general contractor you are responsible for who you subcontract!

    5

    We needed to update our flooring prior to putting our home on the market. Choosing carpet and Luxury Vinyl Plank can be overwhelming, but Chris helped us narrow down the choices and we were able to take samples home with us to make the final selection. Both the carpet installers and the flooring installers were very accommodating and did a great job! We are very pleased! Too bad we will only get to enjoy it for a couple of months.

    5

    Mallary Carpet made the entire process painless and a pleasure to do business with. Ervin was on top of the entire process from measuring to following up after the installation. Happy with the carpet, the time to receive and install. Thrilled with the quality of the carpet and padding. Thank you everyone!

    5

    Just completed a living room renovation. Sean and the team far exceeded our expectations. Outstanding service selecting the perfect carpet and competitive pricing. We will definitely be back in the future. Thank you!

    5

    From the initial consultation to installation, everything went seamlessly. The staff was friendly and easy to work with, and the installers were incredibly meticulous while still being efficient. The craftsmanship is excellent, and our new floors completely transformed our space. We couldn’t be happier!”

    5

    This is 6 months post install fyi, and we’ve had time to fully inspect and experience the job. I ended up going to Mallory floors after my contractor ghosted me and it was probably one of the best things to happen to me in my renovating journey. They had a better selection of types of flooring than all the other places I checked and Ervin was SUPER helpful when breaking down quotes. He was organized and offered to customize the quote however I wanted. He let us take the showroom samples with us and followed up promptly which was such a relief after going through everything prior to Mallory. He didn’t try to influence our choice too much and respected our needs, and when we did ask for his input it was illuminating haha. When we finally decided to order- he got us a quote right on time, a means of financing, and had everything ordered and ready ahead of schedule. The crew came when they were supposed to and did an incredible job. I wasn’t sure initially because we put LVP down on a slab, and it was a little bouncy at first. They assured me that this is to be expected with floating floors especially initially, and we saw them prepping the floor so I knew they did it the right way. Ervin instructed me to take a week or two and see how they settle and then call them with any issues. This was during his follow up an hour after they finished installing. I almost feel bad for being so concerned because now I LOVE my floors so much, they settled and feel incredible. They look beautiful (the trim was also done and covered up some less than ideal spots on my walls), and they are warm and solid. They were so professional and helpful. It was the actual best experience. I couldn’t recommend them enough.