Utility Contractor reviews in Hanover, Maryland

I'd rather dig and ask for forgiveness than stay on hold with individuals who don't understand what an emergency constitutes use to be able to call and they came out

The Exactix ticket system is inefficient and poorly designed. I only needed cable lines marked under my deck, but the system requires marking the entire back of the house with all utilities—an incredible waste of time and resources.

To make matters worse, because you can't highlight in the system the need for marking under the deck, unless you’re present to direct the technician, the one area that repeatedly gets missed is under the deck—the exact spot needed—resulting in repeat service calls.

The system asks you to identify marking locations “facing the house from the road”—which makes no sense for properties like ours. We’re on an unnamed community drive, nowhere near the main road tied to our address. The system needs to be updated to handle real-world layouts.

The mapping could be better in the system and I should be able to mark multiple lots at once when they are connected.

No answer

Never showed up

No responsive to req

Very easy

Prompt and thorough. Thank you.

Great service, very quick response!!!

They were fast and efficient.

to put a ticket make a coffee to wait for reply !

Very easy to deal with and very helpful.

Friendly, conscientious people willing to help you with any questions.

Put in the ticket on Monday and they were on-site Wednesday.

Marked the internet cable wrong and it was cut the landscapers.

Very responsive and glad I called since gas lines was found underground.

Thanks Miss Utility

Very helpful. Had my service requests in and companies came out.

Thanks Miss Utility showed up 2 days after I called. Great Job!!!

Miss utilities came out immediately to mark my property before I did my digging.

Unreliable as a contractor I don't know who's worse permit office or Mrs utility

Very easy service to deal with and super quick responses!