Reviews of local pros in Lanham, Maryland
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I had to have a flat roof repaired and used Roofworks. I had 4 estimates and they were in the middle. They had installed my original roof many years ago. The roof that was put on my addition was not done by them. They did a fantastic job and its guaranteed. The staff was courteous, knowledgeable, and came as soon there was clear weather. They picked up all debris and did the work efficiently. I highly recommend this company.
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Roofworks team was a dream to work with! The initial call for an estimate on repairs, installing a tarp until permanent repairs were completed, and then throughout the process which includes settling the bill, the entire team made the process a seamless one. I would recommend them to friends and family, as they focus not only on the quality of their work, but also care for a quality experience.
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We had a great experience with Roofworks! We had wind and hail damage from a storm. Zach came out right away to repair the issue but recommended that the insurance adjuster come inspect. The adjuster recommended the roof be fully replaced and covered by insurance. Zach and April worked directly with my insurance company to get the approvals. The installation was fast and excellent. High quality products and 50 year warranty. Terrific customer service. I highly recommend them for roof work.
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Edit: After posting the review, April resolved our remaining issue (thank you). I hope in the future Roofworks will have a knowledgeable foreman check the install so their customers do not need to point out issues. If their customers do find issues, I hope they'll also be more responsive to concerns.
A few of the issues:
* Installed the wrong range hood vent and refused to replace it for over a month, even with written proof from the manufacturer that the vent was insufficient for the purpose.
* Repaired a rafter and charged us for it without any prior communication. This should have required a permit and inspection.
* Initially omitted kickout flashing that was explicitly included in our quote. On the other side of the house, thought this caulk monstrosity was acceptable for kickout flashing (photo).
* When we pointed out the kickout flashing issue, the install follow-up guy was surprised to hear we were getting our siding replaced (which would have affected the flashing install). Their sales rep knew this and must not have told the team.
* Initially installed a different ridge vent on part of the roof and only replaced it when we pointed out that it looked different. Follow-up guy said the install team must have used a random piece from their truck instead of what was specified in our contract (photo 2).
* Customer service was poor beyond the sales quote. Installation team did not even tell us when they were done or do a walkthrough, just left.
For $19k, I expected much better from the start. I recommend finding someone with a better process for ensuring quality installation. -
I had a great experience with Roofworks. Zach worked well communicating with myself and my insurance to replace my full roof. Explained the details of the work needed in a clear manner. Price was very reasonable. When work was scheduled, the crew was on time and very efficient. Constantly working on the roof throughout the day to get it done. Very hard working crew. Cleaned up my yard and neighbor's yards. Overall, for a project this size, I was very happy with who I chose to do the work.
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On behalf of LFC Services, RoofWorks is very professional, efficient, and complete the project to perfection in typically 1-2 days. The team is well managed and we a grateful for their partnership!
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RoofWorks for the 2nd time in a few years has repaired damage to my siding. I must say they do a remarkable job at matching the siding color and doing an efficient job at completing the work. I would call Mike & the company each time I had issues with roofing or siding problems. Thank you once again!
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Very happy with ROOFWORKS!!! New roof, siding, gutters and shutters. Brand new house to me. Zach and the owners were great...installation crew was incredble and courteous and excellent. Clean up was great! EDIT: Yellow house was what we started with.
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This was the best experience ever. No cleanup was needed after the project was complete and the workers were so professional. they represented the company very well, no playing around they came to work. I gave this company 5 stars because they earned every star. I will only refer this company to anyone needing a ROOF. LOOK NO WHERE ELSE (ROOF WORKS) IS THE ONLY COMPANY YOU NEED. And the price is right also. Thank you for my beautiful GREEN ROOF. GINA ALLEN, satisfied customer.
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Best company out of the 3 I had come out. Had my roof gutters, downspouts all new! The price was outstanding! Not to mention the customer service as well as the construction crew! Very thorough. Did a wonderful job! Highly recommend!
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Excellent experience from initial estimate to job completion. We received several quotes for a total roof and gutter replacement. Not only were we impressed with the quality of materials and transparency in pricing, they were also very competitively priced and the representative listened to our concerns, areas of focus, and desired work schedule. Wonderful communication, customer service, and follow-up from the central office as well as explanation of process and estimatimation for completion time-frame. And to top it off, the work, while not rushed and what appears top quality, finished as promised, if not early. I, as the proper owner, was communicating and making decisions from out of the county and not once did that pose a problem as they were easy to communicte with in all forums: text, email, or phone call, with a variety of payment options available. Highly recommend!
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This is my second time using this company and I absolutely love them. The first project was my roof. They gave me a very good price, a lot of color choices, and the work was done quickly. The second project, replacing my old basement windows... they did an amazing job. Thank you Roofwork!
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We needed to replace our roof and were referred to Roofworks by a satisfied customer. We received estimates from four well-rated roofing firms. Roofworks was the only firm that actually got up on our roof to examine the situation and provide an accurate estimate. They were competitive in price, and the work crew showed up as promised. The job was completed in one day and they took care of local required permits. They also did a great job with cleanup. We recommend them without reservation.
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Outstanding experience!
Easy to schedule next-day service, on-time and courteous with competitive pricing!
Zach, the tech, was very knowledgeable in assessing the siding issue we had from the recent days of unusually strong winds. Pieces of the vinyl siding had blown off the house and the roofline cladding was flapping in the wind.
The tech was able to expertly reattach our siding and cladding, apply matching color sealant to a piece that had cracked and secure all pieces for a seamless result. The service was excellent, and the tech then diligently checked the entire exterior for any other potential issues.
We would definitely call this company again for future exterior needs. What a pleasure! -
Roofworks recently replaced our roof, siding, and gutters. We couldn’t be happier with the team. The crew arrived on time, was very efficient, and left the area clean once their work was finished. The man who did our siding was fantastic; he literally couldn’t have done a better job. The team members, Zach and Ronda, were easy to reach and highly effective communicators, responding promptly to our needs and concerns. Pricing was clear and upfront, with no hidden costs. I highly recommend Roofworks to anyone needing replacements or repairs!
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Used Roofworks to do a gutter replacement. They came out quickly to provide an estimate and the work was started and completed as promised. We wanted a slight modification to how the old gutters were installed and the work was done perfectly. We were not home when the work was done so they provided several pictures of the work for us. Would highly recommend Roofworks.
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Totally satisfied with the bid & work done by RoofWorks. Mike spent time with us explaining the process without pressure or slick tactics that another firm used. Job was done in 1.5 days; enthusiastic laborers & good clean-up. Follow-up inspection with Mike a few days after & he said they would come out to fix any initial issues at no charge. Absolutely trustworthy. Would definitely use them again, but hopefully not for a few decades or so!
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I had my roof completely replaced about 12 years ago and started finding large pieces of shingle on my front lawn. I had 3 roofing companies come out to give estimates and all 3 told me the damaged areas, the dormers, were done incorrectly so now they had to be redone. I went with RoofWorks because I liked their options, how the issue was explained to me, and what the repairs would be and why.
They were not the least or most expensive - they were, however, the best company for the job and the repairs look great.
I would highly recommend RoofWorks. -
Roofworks was able to inspect and replace the roof of our new house very quickly. They were professional and responsive by both email and phone, and we were very pleased with the work they completed for us.
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I had the esteem pleasure of working with Zach Smith and his roofing company staff, who were knowledgeable and forthcoming with each step of the process while working with my mum's insurance company. Their team of installers did an outstanding job on my mum's roof. I would highly recommend them.
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Absolutely amazing service. Carpets look brand new