Reviews of local pros in Laurel, Maryland

This company renovated my master bathroom and also installed a new laundry sink and corrected some pipe issues. They communicated well, all of the crew were very respectful of my home, they were clean, efficient and polite. I would definitely use them again for future work!

Great company; I will 100% recommend A R Crowell to everyone who needs plumbing services. After weighing several estimates from different companies for pressure regulator replacement, I decided to go with A R Crowell based on their 25+ years experience, impressive customer reviews, and competitive pricing. Shout out to Luke for his professionalism and excellent work!

On time. Installed quality toilets. Cleaned up perfectly. Amazing workmanship!!!! And the greatest guys to do the work.

Robert Crowell did a great job repairing our water line in 2021. The cost at that time was $3,500.

They lied about their experience and the hot water heater they installed is faulty. It was leaking all over my basement. I had to reach out to the manufacturer to get a replacement and a different plumber. What a mess

The Technicians, Luke and Chris, were polite and professional. They explained everything that they were going to do in detail and gave me additional tips to prevent the plumbing situation from occurring in the future. They did the job efficiently with no disruption to the household and that was greatly appreciated.

A R Crowell Plumbing is a company that provides an Excellent customer experience. They are very professional, are always keeping the customer updated on the status of their work order. They are prompt and courteous. They do Excellent! work. When they came to my house to do work, they always protected my carpet, furniture, walls etc., and made sure that my cat was safe and out of the way. When they finish working, they always clean up and take their trash with them. Shout out to Angie, Robert and Chris.

Called and spoke with Jorge Gomez on February 28 regarding the replacement of my 50 gal tank gas water heater. I originally reached out to my company that handles my HVAC but they no longer handle water heaters in my area. After some research came across Drain Works plumbing and heating. Jorge requested I send him pictures of my water heater. Once he received the pictures he came back with a quote. I was surprised that he was able to install the water heater the next day. I was given a window between 9 and 11am. Received a text they were on the way.
He arrived around 9 with another employee and by 1PM all was done. He would have been finished earlier if a bracket wasn’t needed from Home Depot. Jorge is very professional and you can tell he honestly cares about his work and customers. Would definitely recommend this company for your plumbing and heating needs 😊

Outstanding and prompt service. I called in the early afternoon with an emergency issues, and Jorge was able to complete the work by early evening.

Update: still my go-to for all plumbing needs. A true professional.

UPDATE Aug 21 2024: Today was Sump pump install day! Jorge arrived on time , and all went well. Easy to see why neighbors in our area highly recommended him. 2 thumbs up!!

UPDATE Aug 14 2024: Jorge stopped by to look at my sump pump and explained some possible issues and then gave me a very reasonable quote to address the issues. Explained it in an easy to follow manner. Highly recommend

2nd time using Drain Works for our gas fireplace and once again great service. Prompt replies to my email, appt was easily set, the tech Jorge arrived on time and was very professional. Nice to do business with a company like Drain Works

Great service. Jorge came prepared for the job. Even when he thought the solution wasn’t possible he stayed and persisted in trying to fix the problem. He explained every step clearly and was able to drain the AC condensation pipe after figuring out a quick solution.

He was helpful, knowledgeable, and friendly when solving the issue.

As always, Jorge was timely, and took care of the fireplace right away. It's not the best on the market (builder installed). Jorge has found a way to make it efficient, and continues to keep it going. 10/10 would recommend.

If I could give 10 stars I would! Jorge from Drain Works is excellent. He arrived right on time, performed a service for a gas fireplace to ensure that it was in working order. As a real estate agent, knowing excellent technicians that I can share with my clients is imperative! I will look forward to giving Jorge business and you should too!

Jorge is an absolute professional! Our shower arm/shower head was bent so needed replacing. He gave us advice on purchasing and was also available as soon as the hardware arrived. We are SO happy with his work and our shower head looks and works great! The price was the best overall and we contacted a few other companies. Fair price, great service, you can't ask for anything more. I will definitely call Drain Works for all of my plumbing needs.

As everyone says; fast, reliable, great pricing, and a relaxing personality. You need plumbing? Drain Works is the way to go.

Jorge lived up to my high expectations and even exceeded them. He was everything that one looks for in a plumber. Honest, caring , trustworthy, and knowledgeable. He is very competitively priced and, he even repairs gas fireplaces! Who knew? I told him that I was in a hurry to get my fireplace repaired and he was able to order the parts that I need on the same day as the estimate. Talk about great service! If you’re looking for a great plumber, who loves what he does then look no further than Jorge at Drain Works! He’s the BEST!

So glad I found Drain Works. Love Jorge! They are responsive, professional and reasonably priced. Have used them 2x and both times have had an A+ experience. Will keep them in my contacts.

Jorge is truly the best. I had communicated with him the day prior to his attendance and he research our unique toilet and replaced the needed part the very next day. His follow up communication and attention to detail is incredible! If I have any other issues (hope not) with our plumbing, he will be on speed dial.

I needed to replace my under-sink garbage disposal which was leaking into the underneath cabinet. Jorge was able to come that day, which was great since we couldn't use our kitchen sink. Jorge was courteous and knowledgeable and replaced the unit quickly at a reasonable charge. I highly recommend this company.

I had an outstanding experience with Jorge! From start to finish, the service was top-notch. he arrived on time and was extremely professional throughout the entire visit. Jorge was very knowledgeable and took the time to explain what was wrong with my system and what needed to be done to fix it.

I appreciated the attention to detail and the commitment to quality service.

Thank you for a job well done!

Jorge was timely and very helpful. He went above and beyond! It’s too bad he’s not the guy for ALL home issues! He was fantastic to work with.