All reviews for Potomac HVAC

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    5

    We had a great experience with Potomac HVAC. We reached out to them during very cold temperatures when our heat pump suddenly started shaking and were worried we would have no heat for the night. They responded immediately, communicated great, and fixed the problem all within an hour. Definitely recommend!

    5

    Mike was amazing! We had a storm come through here on a Friday, then on Saturday our AC unit stopped working. We didn't realize this until around early evening, and by that point it was difficult to get a hold of anyone. Of the three HVAC services I was able to get through to someone, only Mike was able to come out that day, and he was at our place in 15 minutes.

    As it turned out our 18-year-old AC unit (coil and compressor) needed to be replaced, which wasn't much of a surprise, and Mike was an all-star through the entire process. He didn't charge us for coming out to see what the problem was, and he sent us a quote that night. He then stopped by again on Sunday to take measurements, and then on Tuesday he came to do the entire job. And what a job he did! Our new AC system works exceptionally well and we couldn't be happier. But Mike went above and beyond the AC replacement.

    Through the process Mike found that the coolant connection to our old compressor had a bottleneck that went from a certain circumference down to a smaller one right before the compressor, and he cut off that section of bottleneck. But then to make it connect it to the new compressor he moved the entire base to be closer to where the coolant went into the wall. He literally asked me for a shovel so he could move the concrete base.

    Then he also noticed that our furnace pipe was rusted and basically falling apart, and he replaced sections of it as well, without an additional fee.

    Perhaps the only takeaway you need to hear is that Mike has won us as loyal customers. So long as we're in the area, we will be calling Mike and only Mike for any/all HVAC needs.

    5

    Excellent customer service. Mahdi runs his own company and is extremely knowledgeable. There was an issue with our furnace on the coldest day of the year, he is the only person who would come out that day. He has earned my future business and very lucky to find such a knowledgeable HVAC professional. I would not hesitate to use him for any future work. Posting this review as other reviews helped me when trying to find someone on short notice and hope it helps others .

    5

    My HVAC system started leaking water. Mahdi diagnosed the issue and showed me why he thinks the compressor is not doing its job. He recommended a HVAC system that was offering a deal and gave me a great price for the installation of the entire system. He went above and beyond to make sure everything was working as expected. He ran several checks to make sure the system was operating as intended. He assured to come back if and when there is a need. He is very pleasent to work with.

    5

    We had a unit installed and we got new duct set up in part of the house. Fantastic work with excellent attention to details. Very professional, in explaining the issues, recommending solutions, and getting the work done in a timely manner. Loved the end result. Highly recommended.

    5

    Mike did a prompt and quality service to restore our AC working under a hot day with reasonable price! We are very satisfied of his services! Recommend to anyone with AC problem!

    5

    We had our mini split serviced by another company but the repair didn’t last. Potomac HVAC came out and correctly diagnosed the issue and my unit was up and running in no time. He explained what the problem was and what needed to be fixed. The cost was fair for the work performed. Would use again for any future issues.

    5

    I was very impressed by the way Mike and his crew performed the HVAC installation job at my house.
    They were very professional and explained everything in detail as for what needed to be done and did it accordingly. Their recommendations were very helpful to me for choosing the right system. They were on time and very fairly priced. I would definitely reuse their services in the future and will recommend them to anyone.

    5

    Mike is an absolute professional. He was knowledgeable, punctual and explained exactly what was going on with my AC unit. After getting several companies to come out and inspect the problem, he was the only one that was able to identify the issue. We had two other companies recommend that we replace the entire system since they could not find the problem. Within 5 minutes, Mike saw that a pipe was clogged and within 30 minutes, the issue had been fixed. I paid $120 for the service and I couldn’t be happier. The estimate from the two other contractors ranged from $6-9k as they both recommend that we replace the entire system. I will definitely recommend Mike to my friends and family!

    5

    I offer my highest recommendation to Potomac HVAC. They are very quick to respond and extremely knowledgeable. A true professional with great customer service and competitive pricing.

    5

    Potomac HVAC and Mike are a class act! Mike’s customer service is a rare quality in this industry, and my family and I truly grateful for his professionalism and care for our family, especially when our A/C broke. He offered same-day service and plenty of options for us - all reasonable, and understandable. You cannot go wrong with using their services. Mike will be honest with you and provide a level of customer service you will never get elsewhere. ~Chris M.

    5

    I had HVAC issue that I needed someone to look into quickly in Washington DC. My compressor is on the roof which makes it a bit tricky to get to. Mehdi was able to quickly take my service call, diagnose, and repair the issue in less than one hour. This is the second time I have used him for two different properties. Both times he has been extremely professional, responsive, and been able to diagnose/resolve the issue fairly quickly. I also consider his price very fair compare to others I have used before.

    5

    We just had our AC replaced by Mike and he was excellent to work with! Professional, knowledgeable and his price couldn’t be beat. He even let our family borrower his portable AC unit for a couple of days while we waited for our unit to be delivered. Highly recommend

    5

    I own several properties and always call Potomac HVAC when I have a problem with my system. They respond very quickly and their prices are much better than other companies. Recently, I had an AC issue at my Virginia property, and as soon as I called them, they showed up and fixed the problem with precision. I highly recommend Potomac HVAC to anyone looking for heating and cooling system services.

    5

    After my AC broke I had to consult A few companies but after a referral from an old friend I contacted Potomac HVAC. They showed up on time as promised, they are very professional. Mr. Mahdi was polite and knowledgeable he knows the Ins and Outs of almost everything that had to do with HVAC he explained the job to be done step by step and he took measures to everything including the airflow to the unit’s closet. They came next day removed my old unit and replaced it with a new one in less than a day of work, AC/ Furnace/ condenser… hoses pipes…etc.
    Mr . Mahdi came back next day to make sure again that everything was working properly and promised to visit again in the mid summer when it gets hotter.
    Their prices are lower considerably than other HVAC services. By the way they left the work area spotless. I am so happy With their work I would definitely consider them again and referred them only to my closes friends.

    5

    A man who by his work and does so without argument. We had a small issue that was rectified immediately with no hassle placed on us. I'm grateful for the service of Potomac HVAC!

    5

    I'm delighted to share my experience with Potomac HVAC, who recently installed a new water heater for me. Their service was exceptional, demonstrating expertise in not only the water heater installation but also the necessary addition of an expansion tank and electric quick disconnect. Mike’s attention to detail, promptness, and professionalism exceeded my expectations. I highly recommend Potomac HVAC for their top-notch work and commitment to customer satisfaction.

    5

    I must say that Potomac HVAC is by far the best HVAC company I’ve dealt with. We ran into an issue with our unit which stopped working in the high heat of the summer. A number of other HVAC techs looked at it, each with their own incorrect diagnoses. Mike with Potomac HVAC directed us to run a few simple tests first which ruled out the false diagnoses made by other technicians. He had a full and thorough grasp of the HVAC systems, showed the work he was doing every step of the way, and conducted his repair with an obvious command and knowledge. His pricing was absolutely fair compared to other companies which send out techs to exaggerate problems just to rip you off.

    All in all, if your run into a problem with your HVAC system don’t look any further. Potomac HVAC is the company you should contact.

    5

    I recently had a heating system installation by Potomac HVAC, and I couldn't be more pleased with the entire experience. From start to finish, they delivered exceptional service.

    First and foremost, Mike was incredibly professional and knowledgeable. He took the time to assess my heating needs and recommended the perfect system for my home. His expertise put me at ease, knowing that I was making the right choice.

    The installation process itself was smooth and efficient. Mike arrived on time and worked diligently to ensure that everything was set up correctly. He paid attention to the smallest details, ensuring that the system was not only functional but also aesthetically pleasing.

    What truly impressed me was his commitment to cleanliness and safety. He took great care to protect my home during the installation, leaving no mess behind.

    The heating system operates flawlessly, providing consistent and efficient heating, even during the coldest winter days. I'm looking forward to a significant improvement in my energy bill.

    To top it all off, the customer service provided by Potomac HVAC was outstanding. They were responsive, friendly, and always ready to answer any questions I had.

    I wholeheartedly recommend Potomac HVAC for heating system installation. Mike's professionalism, expertise, and commitment to customer satisfaction make them a top choice. If you're looking to upgrade your heating system, don't hesitate to contact Mike and his team. You won't be disappointed.

    5

    Mike, from Potomac HVAC made himself available on a late evening to fix the issue with our upper level HVAC unit. Thanks to him, we are now enjoying a nice cooling temperature inside our home. We would definitely recommend and use Potomac HVAC again if needed.

    5

    I needed to replace my 5 ton 410 heat pump with another pump. All the other local HVAC wanted to sell me more than I needed but Mike listened and replaced just my heat pump. His prices were far lower than the local HVAC companies. He's honest.