Potomac HVAC

We had a great experience with Potomac HVAC. We reached out to them during very cold temperatures when our heat pump suddenly started shaking and were worried we would have no heat for the night. They responded immediately, communicated great, and fixed the problem all within an hour. Definitely recommend!

Mike was amazing! We had a storm come through here on a Friday, then on Saturday our AC unit stopped working. We didn't realize this until around early evening, and by that point it was difficult to get a hold of anyone. Of the three HVAC services I was able to get through to someone, only Mike was able to come out that day, and he was at our place in 15 minutes.

As it turned out our 18-year-old AC unit (coil and compressor) needed to be replaced, which wasn't much of a surprise, and Mike was an all-star through the entire process. He didn't charge us for coming out to see what the problem was, and he sent us a quote that night. He then stopped by again on Sunday to take measurements, and then on Tuesday he came to do the entire job. And what a job he did! Our new AC system works exceptionally well and we couldn't be happier. But Mike went above and beyond the AC replacement.

Through the process Mike found that the coolant connection to our old compressor had a bottleneck that went from a certain circumference down to a smaller one right before the compressor, and he cut off that section of bottleneck. But then to make it connect it to the new compressor he moved the entire base to be closer to where the coolant went into the wall. He literally asked me for a shovel so he could move the concrete base.

Then he also noticed that our furnace pipe was rusted and basically falling apart, and he replaced sections of it as well, without an additional fee.

Perhaps the only takeaway you need to hear is that Mike has won us as loyal customers. So long as we're in the area, we will be calling Mike and only Mike for any/all HVAC needs.

Excellent customer service. Mahdi runs his own company and is extremely knowledgeable. There was an issue with our furnace on the coldest day of the year, he is the only person who would come out that day. He has earned my future business and very lucky to find such a knowledgeable HVAC professional. I would not hesitate to use him for any future work. Posting this review as other reviews helped me when trying to find someone on short notice and hope it helps others .