Reviews of local pros in Odenton, Maryland

4.7 based on 374 reviews Back to the listing
    1

    We have about 2 acres of wooded property. After we moved in, we noticed tons of dead trees and had them removed (maybe 60 and mostly oak). We were told by the tree cutting
    company that it was oak blight and nothing could have saved them.

    The following year we specifically sought a company that could treat our trees to save them. Bartlett gave us a quote for fertilization that could even save our oaks. According to them, it wasn’t oak blight but something else.
    The estimate seemed high but we’d rather spend the money on treating and prevention rather than taking down dead trees. We had the treatment done.

    The next time they came to assess the trees, I expressed my concern that some trees they treated weren’t looking so good. They told me it could take up to five years to see the trees recover. I wish they would have told us that upfront! Instead, I saw tree after tree fall ill. Yet, I still continued with the “treatment”. Each estimate included additional trees that we did not discuss, it was added on after the fact.

    This past spring, after having another dozen trees removed that were treated by Bartlett incidentally, my husband and I made a point to document each and every tree that needed treatment. We agreed on the number and yet, when I received the estimate more trees were tacked on.

    I couldn’t continue on with Bartlett. Not only didn’t I see improvement with our trees, they were very shady with pricing and that’s on top of their already exorbitant prices!

    In summary, they are either incompetent, they are swindlers, and/or they are snake oil salesmen.

    5

    Jonathan C and the Bartlett Tree Experts team have been absolutely fantastic to work with the past several years. I would recommend them to any friend or family member. In addition to cabling a large tree in our yard, they saved our crepe Myrtle trees from a bark scale disease. They are looking amazing after a couple years of treatments.

    5

    Bartlett has been a great partner. Geoffrey is knowledgeable and professional and the onsite staff is fantastic. We appreciate their care for our trees, especially our memorial Magnolia.

    5

    I highlynrecommend Bartlett. They are very professional and do great work. They recently noticed my holly tree was being strangled by vines. They cleaned the vines out and my tree is beautiful again. They have also been treating several of my trees for a few years and do a great job.

    2

    We paid $975 for a health assessment of our oak trees. The report recommended removing one oak. Their estimate split the charges — roughly half for the crane and half for cleanup, including chipping, etc. Bartlett promised to bring the crane operator to our property to assess what size crane they would need. They never did; we didn’t see anyone at our house, and they hinted they conducted an aerial assessment, which is not an accurate assessment of the job site. We were told that the crane operators that Bartlett contracts out to didn’t have the right equipment. Bartlett must have known this based on their health assessment, the oak’s size, and its location. Sending an estimate while knowing the limitations of who they contract for crane work is completely unprofessional and misleading. Their removal estimate was a shocking $10,000, while another company that came to our house estimated $4,800, confirming that a crane wouldn’t be feasible, however saying with confidence that a large bucket truck could handle it. It’s clear Bartlett didn’t want to do this job, even though they have their own bucket trucks.

    After refusing to remove the tree, Bartlett had the audacity to push pruning and treatments for our other oak. Their pruning costs are outrageous — around $3,000, almost as much as taking down a tree, and treatments can cost up to $1,500. Bartlett is overpriced and more focused on selling fertilization and treatment plans than providing basic tree services at a reasonable price. We also received repeated emails claiming they walked our property to assess trees and shrubs without permission, unless the estimate was based on an aerial view or referencing previous tree treatment work. We have trusted Bartlett for years and are shocked at how the company has declined. A former Bartlett arborist even told us stress on trees is “just weather,” not climate change, which is absurd given this area’s changing climate zone. Here on out, we will no longer hire Bartlett Tree Experts. Very disappointing.

    5

    We have used Bartlett for years. They are simply the best. Extremely knowledgeable from their manager/personal agent to their crews. They are courteous, spend time explaining things, and recommend their opinions of what needs doing without upselling. And everything is spotless when they leave.

    5

    We've been using Bartlett for several years to manage our outside oasis. We have several different species of trees and bushes and they've been very knowledgeable and helpful for a reasonable price. They literally identified and saved our 12+ year old arborvitaes from bagworms. Highly recommend!

    5

    Bartlett has done several jobs for me in the last year. They are professional and very knowledgeable. Jonathan brought my Magnolia tree back to life! They have also trimmed up dead limbs. I like that they don't bring big machines onto the lawn. They also clean every thing up nicely. I would highly recommend them!

    5

    Heating system maintenance was performed carefully and thoroughly. Every component was checked and cleaned as needed. The system now runs more smoothly and consistently.

    5

    Great experience with this dryer vent cleaning service. The team was professional and efficient. They cleaned everything thoroughly. I noticed my dryer drying clothes quicker. Highly recommend their service.

    5

    The job was done properly without cutting corners. My dryer feels more stable now. Even small loads dry better. That says a lot.

    5

    I didn’t expect such a big improvement in air quality. The air duct cleaning made breathing much easier indoors. The dryer vent cleaning also improved appliance performance. The team worked quickly but carefully. Excellent service overall.

    5

    The dryer vent cleaning service was quick and effective. The team arrived on time and completed the job efficiently. They explained everything clearly and answered my questions. My dryer performance has improved noticeably. I feel much safer using it now. Great experience overall.

    5

    I recently hired Dryer Vent Cleaning Gurus of Odenton and had an excellent experience overall. The technician arrived on time and clearly explained the entire process before starting. The work was done carefully using professional tools and equipment. I immediately noticed improved airflow from my dryer. Clothes are now drying much faster than before. The service area was left clean and organized. I would definitely recommend them.

    5

    Dryer Vent Cleaning Gurus of Odenton exceeded my expectations. The technician was professional and clearly experienced. They explained why the cleaning was necessary and what they would do. The entire process was smooth and well organized. Everything was completed carefully without any mess. My dryer is now working much more efficiently. I am very happy with the results.

    5

    Overall, it was a good and helpful service. Everything is working better and daily laundry is much easier now.

    5

    They came on time and did their job without any delay. The dryer performance is much better now. It feels like new again.

    5

    Good job 👍

    5

    Good work

    4

    Good service, nice atmosphere , good menu, great food..keep up the good work

    1

    Horeendous experience. THIS GUY LEFT STAINS ON MY CARPET. DO NOT GO WITH HIM. He will stain it and then get upset when you ask him to remove the stains he made.