Flooring reviews in Pasadena, Maryland

I called, frantically, on a Saturday morning because I could hear that birds had gotten into my dryer vent from outside. One of them actually escaped and got into my home. Needless to say, I was pretty shook up! I called and spoke to Cara, who was very sympathetic and had help at my house very quickly. There was another bird trapped in the dryer vent that they were able to get out of my house quickly. They replaced the dryer vent and put a birdcage outside of my home to ensure this wouldn't happy again. Super polite, understanding and friendly staff. I would definitely recommend this company!

They came to my house and did an excellent job within a short notice. You are the best. Thank you

These guys are the real deal! Super impressive work.

They were on time, very professional, carpet looks great, highly recommend them

Great experience! Carpets look great and was done in a timely manner. Would recommend!

Great professional service and great pricing. I would highly recommend to any one. Amazing staff you couldn't as for more.

Had them out for dryer vent cleaning.

Nice guys. Quick, efficient and professional.

The contractors were respectful and professional during the entire process of cleaning and carpet replacement. I would use there services again.

Great Service and Great Job! The workers were on time and very professional. The repairs look great. Thank you!

Johnnie and the rest of his team area great to work with. Communication is phenomenal, prices are fair, and the work is top notch.

Im a realtor and have used them for many homes and projects - I also referred many of my clients to them when prepping to sell thier property- Every client is very happy with the work -
You will not beat these prices
Do yourself a favor and call them!!

I’ve been using their services for about 4 years now, and I wouldn’t go anywhere else! The service is always excellent, and they’re incredibly responsive. The owner is so kind, helpful, and informative, which makes the whole experience even better. They consistently deliver high-quality work, I highly recommend them!

They were on time, friendly, informative, efficient & the price was the best around! I highly recommend them to anyone that needs their services!

We have no hesitation in recommending Johnny and his team. They are responsive and reasonably priced. He is always "upbeat" and gets the job done quickly. Highly recommend.

“Deal saver Johnny” went above and beyond. As a Realtor its vital to have great partners like Johnny. On short notice he made things happen that helped my clients get the house they really wanted! Thank you!

I hired this company to clean my air ducts as well as my dryer vent. Although they did a decent job cleaning the air ducts, they failed to inspect and clean the dryer vent, a service I was charged $150 to be completed. I didn't realize they had NOT inspected or cleaned the dryer vent until this past weekend, which was four months after they had visited my home. An issue was discovered during a furnace check-up.. while the HVAC technician was in this service room, he noticed that the dryer was actually exhausting into the house where the furnace is located (it was running at the time.) Most of the debris was landing on a high shelf, which I cannot see unless I'm standing on a ladder.

I called a friend of mine who now works for a reputable local air duct cleaning company, and after inspecting the dryer venting system, he stated: the flex between the floor retainer and the concrete could not have been connected when the cleaning happened due to the fact of there being still an excessive amount of lint and build-up within the flex run. He also noted that for the flex to be installed, it would have to been bent and squished to fit in between that space which comprises the sustainability of the flex. We found YEARS of debris (lint and pet hair) in the space where the flex run ended, which should have been discovered during the 'cleaning' process. As you will see from the photos, there wasn't even a connection between the flex run to the outside exhaust flap!

I contacted the company asking for my $150 back, and emailed photos we took to the owner, while the dryer vent was being repaired. The email I received back from the owner (who didn't give his name) was condescending, rude, didn't make sense, and he accused ME of creating the issue (or possibly an animal that had crawled in and disconnected the flex run made the mess. LOL!) He refused to talk to me over the phone and obviously doesn't care or does he plan to reimburse me for the work that clearly was NOT completed as promised.

Additionally, the new HVAC repairman offered to check my air ducts and found years of filth, which he cleaned for me. I would not recommend 'The Carpet & Air Duct Man' for any of your needs... they are incapable of doing quality work or treating customers with respect. Please note that I wouldn't be writing this review if I had been treated with even the smallest amount of respect or had been refunded the $150 for the work that was not done.

Excellent, professional and affordable services. I used them twice at my old property and I will be using their services moving forward as long as I live in Baltimore.

Johnny and his crew were very professional ..Did a great job on our Ducts & Carpets in the whole house .. They went beyond what they were paid to do and Clean all the filters in my clean air Machine .Didn't charege anymore than the original contract.. Just nice Happy People that loves there job..We will hire them agin .

We hired Johnny and his team to come in and install new floors from where my dogs had destroyed them. He was very knowledgeable and recommended great flooring for us at a great price!!!! The guys showed up that week on time and we’re finished by the end of the day. The following weekend I had them come do my air ducts and I can’t say enough good things about Anthony and his co-worker (can’t remember his name) but they went ABOVE AND BEYOND for us!!!!
Great customer service, professional, and did an excellent job!!! Would definitely recommend!!!

Excellent experience!Took photos to show me what they were going to fix. Had professional equipment to remove debris and mold. Very happy with the service provided.

Love the carpet and the installers were on time and cleaned up afterwards, helped put furniture back. If I ever need carpet in the future. I will be going to The carpet & Air Duct Man. Real Customer Service!