Scope, Inc

I was pretty worried about my roof and Justin Medford put all of that to rest. He was patient and thorough from start to finish. The roofers showed up on time and completed the project in the quoted time. I highly recommend that you use this company and ask for Justin specifically. I would recommend this business for any roofing needs.

Worst company ever. Definitely storm chasers. The guys knocked on the door even though it is clearly posted NO SOLICITING , NO ESTIMATES. I reluctantly agreed to let them look at the roof and they were very nice and professional. They told me if they wouldn’t be able to do it themselves, they would still explain to me how I could get it done by someone else. They said they would replace the roof and find ways to “offset” the deductible by finding “collateral”. At the time, I did not realize this was not a “normal” thing to do. Being disabled and unemployed due to COVID, it was a very enticing offer. That, however, was short lived. When they ran into a road block with the insurance company not blindly agreeing to replace more siding than what was needed - which they hope would be the “collateral” - they became unresponsive. They refused to do an ITEL report to determine the correct color for the siding even though the insurance company said they would pay for it. The insurance adjuster came out and did it himself and said we could order samples of the suggested color to make sure it matched. Again, scope refused to order the samples, even though I offered to pay for them. I even told them I would find a way to come up with the deductible if that was the issue. Still very unresponsive. But finally get an email that says, “ Good morning sorry for the late response we are in the middle of many other claims as we speaking. The adjuster needs to either buy the siding samples or pay us to buy them they are not free. Them approving that elevation of siding is the only way for us to be able to do that. If they are not willing to do that there is not much we can do. We cannot afford to just pay deductibles for people if there is not extra money to work with. It is unfortunate that your insurance company is unwilling to do the right thing but they have left us with few options.” They then stopped responding all together. The bottom line is, they are trying to make money by doing something that is completely unethical and even illegal in some states. If they can’t find the “collateral” they need to make enough extra money, they go from being professional and helpful to being short, unresponsive, unprofessional and rude. I would never recommend such a dishonest company.

Cam Ward was amazing to work with. He stayed on top of everything to ensure the work on our house was complete. The roofers (Freddy) did an excellent job. The painters (Alex) did an excellent job. They all cleaned up after the jobs were completed.