House Cleaning reviews in Washington, Maryland

This company is a complete scam. Don’t let them in your home. They are scamming people.

Outstanding cleaning company. Highly recommend them. The customer service is unbelievable.

Worst service ever from these guys. Had arranged for them to come clean my house sometimes back and they were a no show. I even asked for their supervisor’s number which they refused to give me. Completely no value for customer service

We have been using CCCH for several years, and the service has always been great. They are always attentive to our needs, and have a great crew.

Great, prompt service! Janelle was able to stop by on short notice and leave my place looking spotless after our subletters left. Highly recommend and will definitely be using again!

From the first call of setting up an appointment, to the cleaners coming to my apartment, to the time they left, I have never had a better experience with a cleaning company. They were friendly, on-time and did a fantastic job of cleaning my place.

We have been using Cleaning Crew Capitol Hill since we moved into our new office over a year ago. They have always been very receptive to any requests and are very easy to communicate with. The staff is very friendly! It is always great to see them when they come in!

So kind, so helpful! Very responsive to coordinate over the phone and did an amazing job. I broke my leg and I’d never had a cleaning service before, but felt like i could really use the help. I am so grateful that Cleaning Crew of Capitol Hill came to the rescue! Special thanks Rosslyn and Johnny for making my seasoned row home apt look shiny and new!

Cleaning Crew of Capitol Hill serviced a deep cleaning of my studio basement apartment on 9/15/19. I was out of town while they came by - scheduling, communication, and ease of allowing them access with a lockbox was all very efficient and easy - Sharron responded to all of my emails very promptly and called to confirm the day before. In addition to the deep clean, I paid for additional services to have the floors and spaces between my kitchen appliances cleaned which required some heavy lifting and strategic moving since my kitchenette is very tiny. I am very happy with their work and have an apartment that is cleaner than I ever thought possible. I haven't had a deep cleaning since I lived here and have a strong suspicion that my unit wasn't cleaned between me and the tenant before me so it's possible they undid over 5 years of ick in a day. Very impressive. Recommend them!

I would never hire this company again. Stay far away.

I needed a next day move in/move out cleaning because my tenants didn't clean the condo and I needed to move in the next day. Cleaning Crew of Capital Hill agreed to come out and clean at 7 am the next day so that I could move into a clean unit-- provided I pay $150 CASH.

Since this was a last minute cleaning, I had to meet with my movers, so my friend agreed to let the crew into the condo for me. My friend let whoever came (Rosslyn?) in and gave them the $150 CASH plus my $20 tip. I assumed the company was reputable and that the job would get done-- boy was I dead wrong.

I arrived back at my place with the movers around 11 am to find that the condo was not clean.

It looked as if the floors had been Swiffered some Febreze sprayed, the toilet wiped and the mirror cleaned. The kitchen counters were filthy; the appliances were dirty, the air vents were covered with dust. Not at all what I had expected for $150 and I have had cleaning services in the past, this by far would be the worst cleaning job I have ever seen.

I immediately contacted Cleaning Crew of Capital Hill again (Jonnel?) again to fix the issue and after multiple attempts to get a response I was told that someone would fix it by 11 am the next day-- no one ever showed up.

I followed up again and didn't get a response until the NEXT DAY. I was told "oh, they must not have had time" -- I would assume the professional thing would be to call your customer if you were not going to show up.

By this time I am pretty annoyed. So I told Jonnel that I wanted to part ways and that I can't keep moving my schedule for no one to show up, but-- all I need is an invoice to bill the tenants. After over a week of trying-- I still hadn't gotten the invoice.

I was told to call another person (who supposedly cleaned the unit) to meet me. She never called me back.

I feel ripped off and that this company has zero integrity or customer service. I am out $170, have no invoice and still had to clean my place.

Stay far far away from this company.

we have worked with Cleaning Crew of Capitol Hill since the beginning of 2011 when we hired them for regular cleaning of our 30 person office. i could not be happier with the level of care and service that we have received. easy communication, and the willingness and ability to adapt and help with anything that comes up are their hallmarks. a local family run business, they have helped us out of countless jams. i highly recommend you give them a shot at impressing you the same way

They cleaned a lot of old hair, dust, and some mold with a big brush and a vacuum. Now the foul odor is gone and the house smells much better

The booking with Eagle Duct Cleaning was simple and the response was quick. Their HVAC cleaning service felt very professional and organized. Pleasant experience overall.