HVAC reviews in Washington, Maryland

4.8 based on 1889 reviews Back to the listing
    5

    Bright Star Chimney Cleaning provided us with a second opinion on our chimneys in a very timely manner, responding to our call in less than a day. Their assessment revealed that the repairs quoted from another service provider were not necessary, which saved us a substantial amount of money. We appreciate the expert evaluation from Samuel, Jonah, and Erick. Their services were indeed valuable to us in Washington.

    5

    I'm absolutely thrilled with the work done by Bright Star Chimney Cleaning. They successfully updated my 40-year-old fireplace to meet current standards. Their team, particularly Erick, Jonah, and Samuel, were both professional and friendly. They maintained cleanliness in my family room throughout the process, leaving it just as spotless as they found it. They even took the time to photograph each step of their work. I can't recommend them enough!

    5

    Opted for this chimney sweep service because of the high praise it received, and now I understand why Samuel consistently gets such glowing feedback on his work. He responded quickly to my call, was punctual, and even sent a polite text to announce his arrival - that was just the beginning. Samuel is a very honest individual who is well-versed in his trade and appears to truly enjoy his work. He prioritizes service and integrity over making a quick profit. He repaired our chimney leak and didn't even ask for payment...another well-known company was asking for $250 just to 'show up' and inspect. Samuel could have easily cleaned several flues that didn't require cleaning and billed us for it, but instead, he took the time to inform us about when and why cleaning is necessary. We will surely employ his services again in the future and suggest him to our friends and relatives. Trust Samuel with your chimney needs, you won't be disappointed.

    5

    Jonah and Erick from a chimney sweep service visited my home in Washington on very short notice and were able to perform parging repairs on my damaged chimney. Not only did they complete the task swiftly and at a fair price, they also identified other areas of my chimney that might require attention soon. Their expertise in their field was evident and they delivered high-quality work. I would strongly recommend them for any chimney sweep services or repairs related to masonry, concrete, or brick.

    5

    Working with this chimney sweep team was a delight from start to finish. The no-pressure environment in their display area was refreshing, and their non-intrusive approach post-visit was appreciated. They offer premium quality stoves at an affordable cost. The proprietor, Samuel, was accommodating, answering all my queries and suggesting effective ways to minimize expenses. He shared the advantages and disadvantages of all the stoves I considered, even providing insights from his personal experience with his home stove. Erick and Jonah, the installation team, did a commendable job with the stove installation. They laid down protective blankets over my floors to prevent any damage, and the installation was swift and professional. They maintained a friendly conversation even as I closely observed their work. When I requested a minor adjustment post-installation, they promptly accommodated it without a hint of annoyance. Jonah further explained the finer points such as the lifetime warranty registration and stove curing and operation before they departed. I am extremely pleased with their chimney sweep services. If you're considering installing a stove or fireplace, I highly recommend this team for the job.

    5

    Bright Star Chimney Cleaning recently undertook significant repair work on our half-century old chimneys and fireplaces, and the outcome was outstanding. The task involved a series of twenty different repairs across two chimneys and fireplaces. Jonah, our service estimator, was highly informed and conducted a comprehensive inspection. He clearly explained the reasoning behind each repair, highlighting its importance for the safety and longevity of our fireplaces and chimneys. After the assessment, Jonah supplied us with various photos for us to examine the areas that required attention. Samuel and Erick were the technicians assigned to our job, and they did an exemplary job carrying out all the repairs accurately and efficiently. Impressively, Samuel and Erick were able to complete the scheduled three-day task in just under two days. They worked harmoniously together, ensuring all repaired areas, both inside and outside, were meticulously cleaned after the work. Samuel also provided us with photos of the finished work. Our first experience with Bright Star Chimney Cleaning was such a positive one that we're confident we made the right choice. We wouldn't hesitate to engage their services again in the future.

    5

    I seldom take a moment to write reviews, but I'm compelled to do so for Samuel from this chimney sweep service. When I reached out, he responded promptly and we fixed a date for the job. On the scheduled day, he even took the courtesy to call ahead, asking if he could arrive earlier than planned. Samuel was very considerate, laying down blankets to keep the surroundings tidy, and was respectful while entering and exiting the premises. The quality of his work was exceptional, and he meticulously reassembled my stove pipe. He also took the time to review the state of my chimney and offered valuable advice regarding my existing setup. The service was competitively priced and absolutely worth it. In an era where it's hard to find reliable contractors who follow up or even show up, it's reassuring to know there are still professionals like Samuel around.

    5

    Bright Star Chimney Cleaning is a terrific chimney sweep company. I've been a Property Manager in Washington for over five years, and they always come through when needed. Although their prices might be slightly high at times, the excellent quality of service they deliver makes it worth every penny. Up to this day, their work has never disappointed me. I would definitely recommend them to any colleague or superior in need of chimney sweep services. Samuel and Jonah have been particularly outstanding.

    5

    I recently availed the annual maintenance service from Bright Star Chimney Cleaning and also had them install a new fireplace door at my home in Washington. Samuel was extremely responsive and accommodating with my requests. His work was not only swift but also neat on both occasions. I would certainly utilize their services again and would suggest them to anyone in need of similar chimney-related tasks around the house.

    5

    Our fireplace was not functioning properly, but then Samuel came out to help. He patiently explained the problems to us, resolved them, and then taught my husband and me how to operate and maintain our fireplace. In addition, Erick also examined our chimney, showing us pictures of possible areas that might need attention down the line. I was impressed with their professional, responsive service and their commitment to ensuring our chimney and fireplace were in top condition. If you're in Washington and need a reliable chimney sweep, I highly recommend these guys!

    4

    Bright Star Chimney Cleaning is without a doubt, the finest chimney sweep service. They're professional, trustworthy, and reliable. We had them clean three cast metal ovens and they were absolutely meticulous. In addition, they custom cut a new brick liner, repaired water damage from the roof, and provided valuable advice for maintenance and care. Jonah, Samuel, and Erick are the only ones we trust for our chimney needs, and it's no surprise they have a five-star rating.

    5

    Bright Star Chimney Cleaning will not only restore your chimney but also your trust in the home repair industry. After getting numerous quotes from different chimney services, Bright Star turned out to be more affordable and more professional than other companies. We chose to go with them; the next day, they were at our home in Washington with Samuel, Erick, and Jonah and several trucks. Within three days, they had removed about 700 bricks, strengthened decaying studs, swapped out plywood, altered 3 sections of the flue, laid new bricks, fixed damaged siding, switched gutters, and fitted a new chimney cap. (See pictures) They left our yard cleaner than when they arrived. Samuel, Erick, and Jonah were always ready to answer any queries and keep us informed at every stage of the process. Simply put, they back their work so it won't collapse on you. I will not only use their services again but also highly recommend them to others. Best price + professional team + quality work + timely service + excellent warranty = Want your chimney project done correctly at a reasonable price, call them.

    5

    We recently purchased a new home and were unsure if our chimney was winter-ready. We decided to reach out to Bright Star Chimney Cleaning. We were fortunate to secure an appointment with them. To our surprise, Samuel charged us less than the initially quoted price as our chimney was relatively clean. In addition, he identified a crack in our wood-burning stove and was kind enough to recommend a professional who could assist us with that. I can't recommend their services highly enough!

    5

    Excellent chimney sweep service and a fantastic team—I'm extremely pleased. I heard about this company from a family member who was very impressed with their quick response and high-quality work. The crew is careful, skilled, and friendly. I couldn't be happier with the whole experience.

    5

    Outstanding service from start to finish. The team arrived on time and did a thorough job sweeping and checking my chimney, making sure it was safe for cozy fires at home. Jonah even took clear photos of some unusual straps with nails on my roof and let me know about them, just in case they could cause an issue down the line. Communication was great throughout the whole process. I highly recommend this company if you need your chimney serviced in the area.

    5

    the chimney sweep expert, jonah, arrived exactly when expected and carried out a careful inspection of both our chimneys. he pointed out some important repairs that had to be taken care of before installing new chimney caps. we really feel we made the right choice by going with this company for our chimney work.

    5

    jonah and erick were very professional, polite, and did a detailed job with our chimney cleaning. they made sure to cover the area around our fireplace before starting, keeping everything in our home clean and protected. jonah even wore a classic top hat and gave our kids a fun chimney sweep coloring book while sharing important fire safety tips. their inspection report was easy to understand, with clear diagrams showing us the condition of our chimney and explaining everything in simple terms. the prices were fair, and we plan to call them again for future chimney sweep services here in washington.

    5

    Jonah and his partner visited our home in Washington to sweep our chimney and did an excellent and professional job. Jonah took the time to clearly explain every step of the process. We’ve already scheduled a minor repair with them. The photos they provided really helped us understand what needed to be fixed.

    5

    I contacted this chimney sweep company in Washington because I was concerned about water getting into my chimney and thought I needed a new chimney cap and crown. Erick came out and did a thorough inspection, carefully checking both the cap and the crown. He explained that both were still in good shape and didn’t need to be replaced, and pointed out that the leak was probably coming from the roof instead. I really appreciate their honesty and that they didn’t try to sell me something I didn’t need. They also did a chimney sweep while they were here and made sure to leave everything clean and tidy. I’m happy with the service and would recommend them to anyone needing chimney work done.

    5

    i called bright star chimney cleaning to set up an appointment because water was leaking out from the bottom of our chimney in the basement. they were able to fit us in earlier than planned after a cancellation, which was really convenient. samuel came out and did a full chimney inspection, explained everything clearly, and answered all our questions. we recently got a new boiler and had some roof leaks that roofers couldn’t figure out—the real problem was the new, more efficient boiler making more vapor, and our chimney didn’t have a liner. they gave us a clear estimate and confirmed the visit the day before. everything happened right on schedule and the work was excellent. they fixed the chimney, put in a new liner, parged the walls, rebuilt the crown, and waterproofed everything. the price was exactly what they said it would be, with no surprises. i highly recommend using this company for any chimney work.

    5

    Bright Star Chimney Cleaning installed a new damper and chimney cap on our old chimney, which is over 60 years old. We were really happy with the service, especially because Jonah quickly found the right-sized cap for our uniquely sized chimney. The work was done efficiently, and everything fits perfectly. Highly recommend for anyone needing chimney sweep services or repairs.