HVAC reviews in West Friendship, Maryland

If you want a honest, highly skilled, trustworthy HVAC expert with years of experience who doesn’t upsell, doesn’t guess, and doesn’t claim he needs to bring in an entourage and charge thousands to “figure it out,” that’s Mr. Lee!

We’d been dealing with a frustrating heater issue for months. It would work, then stop, then randomly start again. Two different local companies came out, charged diagnostic fees, and both said they’d need to return with a team. One even suggested drilling into the unit and quoted over a thousand dollars without any real confidence it would solve the problem. It felt like guesswork.

Mr. Lee came out a couple of days before Christmas and was the complete opposite. He spent almost three hours working through the system with complete focus and determination. You could tell it mattered to him to actually solve the problem, not patch it or push another visit. He quickly identified a drainage issue, but still took the time to rule out everything else so he could be absolutely sure.

He then customized a drainage pipe on the spot with what he had in his car, fixed the blockage, and got our heater running smoothly. No team. No second appointment. No drama. Just professionalism, pride in his craft, and true expertise. He charged us a small fraction of what others quoted and delivered far better service.

Thanks to Mr. Lee, our heater is running perfectly for the holidays and beyond. We are incredibly grateful and recommend him without hesitation!

Mr. Lee, Master HVAC, came quickly upon phone call and quickly found the heat pump problem and fixed it. Then he explained in detail why fuse was blowing and heat pump wasn't working. He charged small fee for repairs and travel. Super satisfied. I now have trustable heat, A/C, and plumbing service.

Mr. Lee provides excellent HVAC and heating repair service. He responded quickly when I called for a repair and arrived promptly. He was very friendly, professional, and extremely knowledgeable about HVAC and heating systems. I highly recommend his service.

My home wasn’t heating properly, so I called Joytech through a friend’s recommendation. They were very kind, explained everything clearly, and fixed the issue quickly and simply. They seem very knowledgeable, and I was more than satisfied with the service. I highly recommend them.

Our heating system stopped working on Sunday morning, I called 6 different HVAC companies and all of them told me it’s too cold to send their technicians out (it was 15F). Mr. Lee not only answered my call right away but immediately communicated an arrival time with me (exact time down to the minute, not the 4-8 hour window other companies give you and then never show up). Mr. Lee showed up (very polite and courteous, even removed his shoes outside without me asking), diagnosed the problem within minutes, left and returned with the right part within an hour, installed the part and stayed around for 10-15 minutes to ensure the system was operational. Mr. Lee also sat down with me and spent time explaining different HVAC concepts to me to better understand how our systems functions and should function (very experienced and knowledgeable) and even recommended a fair service plan (not pushy or sales talk, just honest recommendation). Once again, this all happened on a cold winter Sunday when everyone else refused to come out, thank you Mr. Lee, you did not let me down when Len the Plumber, McCrea, Falcon and others did from the comfort of their offices and cars.

We are very pleased with Joytech HVAC. They responded fast when our AC unit failed during the summer and had the new system installed faster than we expected. The technicians are very knowledgeable, fast and work efficiently. They have quick turnaround and quality service.

We always call Mr. Lee for our electrical needs and he never disappoints. He came out quickly to fix our heater and got everything taken care of fast and efficiently. He's kind, friendly, and truly knows his stuff! He can do it all. On top of that, his prices are very reasonable. We are so glad to have someone we can count on and would not hesitate to recommend him to anyone.

We recently replaced our furnace, and I’m so thankful we found him. He saved us a lot of money, was very knowledgeable, and explained everything clearly. The whole process was smooth and stress-free. He was also easy to work with and very responsive. Highly recommend!