HVAC reviews in Windsor Mill, Maryland

4.4 based on 123 reviews Back to the listing
    4

    Good service

    5

    The service man was very professional.

    1

    Shouldn't be taking carrier name! Confusing.

    5

    Good company

    5

    These guys are great to work with. Reliable, pays attention to detail, and great leadership. Highly recommend!

    1

    This company was assigned through our home warranty company.
    They did not call to set an appointment.
    I had to call them. I was also not informed i needed separate claims for upstairs and downstairs units. So only one unit was serviced. It was "fixed" by flipping the breaker. Other unit still does not work. So we have to have another company out to service it. 🙄

    5

    This company provides fast and efficient service. I was able to get a same day appointment to restore my heat pump within a couple of hours. The technician and the manager provided me with excellent customer service. I highly recommend this company to service any of your heating or air conditioning services.

    2

    Ignored my website contact request, but found the information I had submitted when I called a week later. Scheduled an appointment, but failed to put it on their calendar.

    They rescheduled me when I called, and a very knowledgeable and helpful technician came out to take a look at my AC problem. However, he wasn't equipped for an in-depth investigation and said the office would call to schedule another appointment for the next week.

    The office didn't call, so a week later I called them. They said I was on the schedule for later that week. However, the tech was too busy to make the appointment, and no one thought to tell me. To their credit, the office reached out with an apology email long after the appointment window had passed.

    TLDR: Great tech, but office doesn't communicate well. Multiple missed appointments with no communication.

    5

    Did a great job fixing the heating systems for our house and our other property.

    From one family business to another, we thank you guys so much for your work.

    5

    The King Mechanical Team was outstanding. They answered all my questions promptly. Clean work and very respectful. Pricing was great and so was the service. Thank you 🙏 King Mechanical.

    5

    The team at King Mechanical did an AMAZING job with my new HVAC system. Timely and affordable installation. Highly recommend!!

    5

    I just got service from Ramel, and I am very happy with his work. He went through all the details with a very friendly attitude. I found my regular HVAC service!

    5

    I highly recommend this company for home services. Due to breakdown of my HVAC, I called several companies for emergency service, but King Mechanical was the 1st to call me back within minutes. Shaday was very helpful & knowlegable. Promised to call me back after speaking to tech & she did. Was able to secure an appt on next business day. The tech, Andre B. arrived on-time and went to work. Made diagnostic in timely manner. Was back the next morning with parts needed & was able to fix my HVAC ASAP. Thank you for a job well done. I will definitely use there services again. If I could give 10 stars I would.

    5

    Shardaye was very flexible and worked with me to schedule a time for the repair. She also answered all of my questions (I had many). Andre did a great job figuring out what the issue was and with the repair ... I appreciate them both!

    5

    It's a pleasure working alongside this company.

    We have a 30-Unit Apartment Buildings, so every now and then one of our tenants will need someone to come for their A/C/Heat issue.

    Representatives are great and communicative.

    And techs out on the field such as "Andre Bisch" did a fantastic job in helping out our tenant with her A/C/Heat issue.

    Our tenant commented that Andre was on time, communicative, and took care of her problem that same day. She said he did an excellent job and would love for us to hire King's Mechanical Inc again.

    5

    I had an excellent experience with the King Mechanical Company for my HVAC system installation. From the initial consultation to the final walkthrough, the entire process was handled with professionalism and attention to detail. The team provided a very competitive price compared to other bids I received, and they clearly explained my options without any pressure.

    The installation itself was completed on schedule, and the crew arrived on time, worked efficiently, and left the space clean when they were done. They took the time to walk me through the system, answer all of my questions, and ensured everything was running properly before leaving.

    It’s rare to find a company that delivers great pricing, excellent customer service, and high-quality workmanship all in one, but this team exceeded expectations in every area. I would highly recommend King Mechanical Company to anyone in need of heating and AC systems installation and service.

    5

    Absolutely so professional and helpful.

    5

    I was very impressed with Billy when he came today for a maintenance tuneup in my new home. He was polite and competent and took time to answer my questions and explain things to me. I’ll certainly request him for future maintenance appointments.

    5

    Zack was awesome with his repair and diagnostic.Great customer service

    5

    Zach fixed my HVAC issue quickly. Thanks

    5

    Zach came our house on 9/2/25.
    Very professional and explained the issue and fixed it