House Cleaning reviews in Agawam, Massachusetts

Noah Did an amazing job cleaning My carpets. They hadn’t been cleaned in years. Now they look brand new. He was friendly and professional. I would definitely recommend Noah to my family and friends! ⭐️⭐️⭐️⭐️⭐️

I had my air ducts serviced today for the first time. Overall, I was extremely pleased with the service provided by Noah today. He was professional and also knowledgeable. He answered all of my questions and made helpful suggestions. I would request him again to service my home in the future. Thanks Noah!!

We had a sofa and arm chair that was in need of a cleaning. The technician, Cardell, was very thorough. We’re pleased with the outcome.

I highly recommend Stanley Steamer services from Agawam ! Our rep did a great job ! On time , went above in paying attention to details , great price ! Well worth it !

Very conscientious crew. Excellent job. They clean ducts the right way not the way lots of companies do it. Highly recommend. Also my dryer vent which previous owners probably never cleaned was in desperate need of cleaning.

Great customer service, spot on communication and rugs look amazing! And our service pro, Franklin, was efficient, polite and professional! Will definitely recommend.

I had three bedrooms with a white Berber rug, that I’ve had for 20 years. They’ve never been cleaned before now. The technician was professional and courteous and pleasant. And helpful. The rugs came out beautiful. I would highly recommend Stanley steamer in Agawam. Thank you

Noah and Newman were great to work with. They were friendly and efficient. I would recommend them to everyone

I had to call them back because they only did the middle of my living room floor because they didn't move the tiny bit of furniture in the room. They came back after I went back and forth with Spencer. He was not happy about it. Oliver was wearing street shoes and was tracking up the floor. I had to remind him to wipe up after himself. He still left wet spots. The grout on the floor still looks the same. It cost me $231. I could have done a better job myself. I cleared almost everything from the room myself. So that they could concentrate on the floor. I am nt happy

Every surface inside my house is now covered in dust.

Team was booked to arrive on 2/28 between 8 & noon. Got a call at noon saying they were delayed at previous job & would be there between 3:30 & 4. Only the supervisor showed up at 4, explaining that the cleaning team was stuck in traffic & wouldn't make it. We rescheduled for the next Saturday (appreciated!) between 8 & 10 AM. Team showed up at 8:30, got to work, & finished by noon. Problem is, they did not correctly reinstall the furnace filter. There were clods of dust & whatever in the furnace the size of a cat. Without the filter in place, the finer particles were blown all over the house by the forced hot air system. And I mean everywhere.

Are my ducts cleaner than before they came? Yes, but I had to clean/dust/vacuum literally everything in the house a day later. Not what I was expecting.

UPDATE: I have not been contacted yet. Filed complaint with Stanley Steemer on 3/15. Photos & videos added.
• Photo 1: Swiffer pad after cleaning the floor of the kitchen 48 hours after the team left. The floor was clean before they came.
• Photo 2: Furnace filter (bottom) that was replaced a week after the team worked at the house. New filter on top for reference. Bottom filter was new before the team worked on my house.
• Photos of inside of "cleaned" vents from bathroom, bedroom, & kitchen.

John was awesome. Very pleasant did a very good job. It's not usual you hear people call you, sir all the time, he was very polite , he gets an. A.

I had my sectional cleaned by John Hernandez @ Stanley Steemer. He did an amazing job!!! He was very cordial, polite and professional. He explained the process and gave me tips on upkeep. I’ll definitely refer him to other people!! Great job!! Thanks, John!

First time customer. Was pleased with professionalism of the technicians but was also confused as to why I needed to clean my house after they left. I mistakenly thought that they would clean up all dust related to the duct cleaning process when they were done. That part is not mentioned on the website.

Arrived on Time, was very thoughtful explained everything and completed the work in a timely manner. Finished product looked very nice. Would highly recommend Stanley Steamer to clean your carpets.

We hired Stanley Steemer to clean our air ducts and vents throughout our home. The Stanley Steemer crew consisting of Spencer and Cardell were most efficient, professional and personable. After explaining what and how things would be done. They answered all of my questions and concerns in a timely fashion. These are men I would highly recommend to do any and all work that is needed and is provided by Stanley Steemer.

Very professional and did a great job cleaning my sectional. He was quick and efficient. Definitely will be requesting the same worker for future requests! Beautiful job thank you so much

The team was challenged with both outdated and updated surfaces. You should actually send this survey out 48 hours after the service is complete. I am not able to make an accurate review at this time. I did see some stains coming back but many were removed. Tomorrow will be a different story.

I also did not like paying you with my personal card when we are an established team such as yourself. Do you pay your delivery drivers when they drop off product? If you do I would really be impressed.

My last comment is to let your active employee know that I actually gave you a chance as I thought I never would. The guys in the truck worked hard as a training team so make sure you let them know they did a good job as I did. The higher ups such as Kyle Boldi have dedicated years of service and it is good that you take care of them. Make sure that you let him know that I said hi!

Jon

.

Marcus did a great job on our tile entrance, kitchen, and laundry.
He also treated the tile grout with a sealer. I used to clean these tile floors with a scrub brush and a tub of water/cleaner on all fours. No more!

I received 5 star treatment from the 2 reps. I highly recommend these guys. They were courteous and professional. They were also knowledgeable about there job. I appreciate Cardell and Newman.

Spencer and Oliver cleaned and deodorized my basement rug. It had a lot of dog urine stains. All gone. They did a great job! They were professional, informative, and tidy. I highly recommend them. Thanks guys!

Roberto and Marcus were professional, kind, and informative. They cleaned after themselves and answered all the question we had. Our ducts and dryer vent are clean and we can already tell a difference throughout the house.