All reviews for Gervais Mechanical Services LLC

Shane arrived punctually and was professional and courteous throughout the appointment. His servicing and knowledge of our system was first class. He provided pictures to support his diagnosis and explained each recommendation with clarity respecting my questions with patience and understanding. We have tried all the major competitors in the area over the years but Gervais have clearly listened and trained their technicians to the highest standards. Thank you.

Dylan exceeded my expectations and did a great job installing new faucet and cleanup was perfect.
Appreciate his attention to details.
Thankyou

Like they say, call today, service today. One of the best examples of service provision I have experienced in my 75 years. Dylan was very professional, kept us informed as to his arrival time which was about an hour after I had been contacted by the person answering the phone for the company. He did a quick and thorough job explaining to us the process as he went along. It was a bathroom related issue and the first time I think I have had such a positive experience from a service provider. The price was reasonable as well. Great job Dylan.

Dylan was amazing and professional. I will admit that I was worried when I received a pic of him, he needs to update his pic lol. He looked so young and Inexperienced. What a surprise! So cordial and knowledgeable. He was thorough, explained everything, and hid diagnostics were on key.

Rob was fantastic. He went above and beyond to answer my questions and give me relevant and helpful information. He was highly qualified and efficient. Ron was friendly and introduced himself kindly and politely. We will definitely use Gervais (and Rob) again.

Amazing job by Gervais from the sales aspect all the way through the installation. Everyone was professional and respectful and would highly Gervais’s services!! Shane, Claudio, Shane and Cam were top notch!!!

I was very pleased with the service I received from Eric. He was knowledgeable, candid and did a great job servicing our 20 years old system. Instead of immediately recommending we purchase a new system, as another company did, he identified some very simple things that could be done to extend the life of our current system. I will continue to use Gervais and recommend them highly!

Craftsmanship!
Ryan and Shane did exactly what I hoped for. Knowledge and great execution of a difficult job. I’d recommend these two guys to anyone that will listen.
Gervais, you are very fortunate to have these guys and in my book this kind of talent is irreplaceable.
Rick Stoddard

Rob O. Was great! He explained everything he was going to do and why before doing anything. He was able to find the issue quickly and fixed it. He was very thorough. He super very nice and kind. You never know what type of person will show up to your house when you have a plumbing issue, but Rob was great!!!! I couldn't thank him enough!

Rob was very much an expert plumber for us! He got right to our major issue with our screaming toilet, gave us some options as to what we could do, from replacing a part in the tank to replacing our older toilet, worked out the quotes on the spot, and advised us on many things. We chose to replace the part for now and Rob and the second plumber whose name I’m sorry I forgot, were very efficient. Rob tested out his work afterwards to make sure the sound issue was resolved. He is very personable and it was an absolute pleasure to have him do the plumbing job he did for us today. I recommend Rob and his co-plumber very highly. Thank you!

I was worried when I heard loud banging noises coming from my HVAC condenser in the middle of a snow/sleet/rain storm. Dana arrived the next day to help. He was pleasant and explained what might have happened. He checked things out, and thankfully all was well. And I saved $50 off of the dispatch fee with a coupon!

AC broke right when the heatwave started. Great team came as promised and in less than 2 days the brand spanking new AC was up and running. The guys worked really hard in 100 degrees. Hats off to their hard work.

Robert was very knowledgeable and took the time to make sure I understood his diagnostic process and all possible solutions to my problem. He helped me make both short term and long term plans for my house and understand all my best options. Friendly and professional service, would definitely recommend.

I appreciate you were able to get there quickly to repair my leaky pipe. Dylan was great. He got the job done quickly and everything looks great. Thanks

I searched for a provider to install a replacement gas furnace, received several quotes. I really did my due-diligence, looking closely at the products, pricing, warranty and the all-important customer reviews. We grew wary of firms trying to up-sell, offering to do much more than what was needed. One even sat at my dining table insisting that we commit immediately in order to get a $3000 price reduction.

Gervais stood out as providing outstanding quality and value, quoted exactly what I asked for and wasn't pushy or deceitful. I gave them the go-ahead, and we are not disappointed! The workmanship is excellent, the product they provided is well suited to our home, and they were extremely responsive when a minor (but important) problem arose -- a condensate hose had become disconnected.

This is a well run firm, one that I wouldn't hesitate to recommend.

July 2024 update -- Yet another great job by Gervais -- on time, well done and the right price. Our "old" water heater decided to leak, spraying water onto the floor. This happened just as we were leaving for a week-long trip. Luckily I found it in time to shut off the water source, preventing further damage. During our week away, our daughter worked with Gervais to install a brand new heater, so when we arrived home all we had to deal with was a little bit of soaked carpet.

The job was professionally done, quickly and at a price we could afford. This is NOT our first time with Gervais; about a year ago they replaced our furnace. Both jobs were of outstanding quality, and were quite easy (for us!).

I enthusiastically recommend Gervais, we will certainly be back with them should the need arise.

Eric was great and helped get us up and running. Office team was responsive, flexible, pleasant and followed up. Would call Gervais again in a heartbeat.

Eric is a true professional at his craft. He has an engineer mindset, went above and beyond to explain the issue step by step, what each part is, how everything works and things that would naturally help my situation in the long run.most would just throw a bill at you and leave but Eric restored my hopes that there is people out here that care about quality over quantity Eric is a GEM at gervais!

Robert and Jacob exceeded all expectations - They were prompt for a last minute service request, were extremely knowledgeable, and solved problems as they went. On top of being very friendly and informative, their work was efficient, clean, and exactly what was needed. I was and am very appreciative. I will be reaching out again if need be, and I recommend for anyone and everyone!

My technician Ben was great and solved our issues with smile. Explained everything thoroughly and walked me through my options

Rob was great. Very professional. Pulled off an incredibly tricky shower install with little room to maneuver, unknown tile to cut through, and an ancient original system. Saved us a ton of money that we would have had to lay down to get the shower completely re-tiled. Definitely recommend.

Dan C. Did a fabulous job. He throughly inspected the leak area determined the garbage disposal had cracked housing. He explained options and costs completely and answered all my questions. He installed a new disposal and insured the work area was clean before he left.