Bartlett Tree Experts

I made an appointment by phone for an "arborist" to come to my home at 9 am. I would be late for work but needed to get work done and needed an estimate. The man never showed. I called the office and was told "he's tied up" and cannot come, but "he could come next week". I never got a call, and would have been waiting still if I had not.

This is so inconsiderate, rude and unprofessional, that it just boggles my mind that a business could be run this way. The person who was supposed to come was Jeff.

No notice, no phone call. And this is after the last time I reached out to Bartlett for an appointment via internet a few months ago, I never got a response.

Do not trust them to be professional, prompt or courteous.

I gave 1 star because it would not let me post with no stars

I have had many different concerns with trees on my property over the years, varying from hemlocks to fruit tree. Bartlett tree has addressed every issue effectively. Winter moths, woolly adelgid, catapillars and numerous diseases. Jeff, the arborist, takes time to offer a full explanation of the issue and explains what the treatment will entail. This is followed up by the written proposal. He is extremely knowledgeable and impeccable in his work. I have not been disappointed yet. The service is very prompt as well. Usually within twenty four hours . I appreciate the complimentary news letters and emails I receive with helpful and informative advice for tree and shrub preventative care and maintainance. I highly recommend Bartlett tree service.

Highly recommend Bartlett Tree Experts if you're in need of tree work. They send arborists to teach you about your property and really only suggest you do the necessary work, rather than trying to push services on you. The staff is very friendly and knowledgeable. Definitely consider them for your next tree project!