Landscaping reviews in Bedford, Massachusetts
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Great place to deliver to if your a truck driver. No overnight parking due to residential area. Very nice and helpful people. The owner is a really cool guy.
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I generally like visiting because I love plants and garden things but seeking help can be a really mixed experience... Some people are incredibly knowledgeable about plants where as others appear as if they had never done even a cursory walkabout of the store
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Called 20 mins before they closed needing 1.5” rock for 1 cubic yard and they were able to get me what I needed in and out in less than 10 mins. Super friendly and very helpful too.
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Got some rocks here last week. Really heavy and solid, just like we like them. Moss on a couple. Pleasant and extremely helpful staff.
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Generally a good place but outside purchasing only & when we were standing in line we were informed their credit machine was down and they could only take 'checks' no cash. We had to leave without our purchase!
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Provides high quality plants, trees and flowers with some landscaping stones. Flowers with very good healthy conditions. Plentiful perennials for butterfly gardens.
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I have been here many times and am impressed with the selection. Some of the staff of very knowledgeable and can answer most any question. The owners on the other hand have no respect for the customers and never call you back. I think the poor customer service is a symptom of how management treats the customers.
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The only nursery that actually has customer service and is friendly. All others that I have tried have bad attitudes Toward their customers but these guys were great. Wouldn't go anywhere else Even though it's not close to me.
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Great local nursery with knowledgeable staff. We had the good fortune of talking with Nick. He was very friendly and eager to answer all of our questions. Thanks for the great tips, Nick!
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I went there looking for sweet peperbush and found it.
They were very helpful and had a large selection of other plants.
I will definitely be back to make my other purchases there. -
Great selection of shrubs, especially rhododendron and hydrangea! I bought this one today, it starts white, then goes pink, lasts all summer and into the fall.
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Looks like a nice place to get your landscaping needs met, I delivered here ,and their place is easy to get to even in a semi ,if I lived over here this is where I would buy my stuff for my yard ! Great friendly folks ! Keep up the good work !
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Knowledgeable staff with a good variety of supplies for your garden. In the spring, the store has a huge assortment of plants and garden products at reasonable prices.
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Large facilities gove plenty of space for shoppers to keep a safe distance from each other . Prices are very reasonable. Service is excellent and during these stressful times they have figured out a way to process payment contactless.
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Purchased 15 yards of loam and then had it hydroseeed by them after I had it spread. Came in completely covered in weeds, barely any grass. I called over a week ago and left message with girl at desk who said owners would call next day....multiple days later no call.....called again and they sent me to the person in charge of the hydroseed etc.....left message, days later and still no call. Can tell how much they stand behind there product!
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I called in advance with questions about office plants. So friendly and knowledgable. I enjoyed meeting Jay who walked me through, in layman's terms, what would be best for my needs. Great experience!
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Highly recommend!
Great place to buy plants and trees. Repeat customer. Been shopping here for 10 years.
The best place for your gardening needs! -
I have never experienced worse customer service. Ordered and paid for a tree to be installed almost a month ago. At the time of purchase we were promised a call the following week. We have called multiple times and get told that the 'person looking after installs is not in today'. They make a note of the call and tell me they will be in touch. Each time I call I am told that if I don't need to be there, then the install could happen sooner. But that still results in zero communication from them.
I have just spoken to a lady called Robin, who upon telling that I am dissatisfied and want a refund, she responded with 'that's fine'. To me that speaks volumes. I have called 3 times before and each time was left feeling that they really don't care. -
I love New England Nurseries. The management and the work crew from top to bottom are really honest, hard working, helpful and knowledgeable people....
They work very hard, they stand behind their products and they really try their hardest to please their customers!!!! I fully recommend them without reservation.... -
I have a beautiful new lawn thanks to New England Nurseries! Professional, knowledgeable, and kind staff who helped every step of the way! I highly recommend their work and services, not to mention the huge selection of plants and flowers!
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I have found some very interesting plants at New England Nurseries that weren't being sold at other stores, so it is quite worthwhile to browse there frequently. Also, there is a woman that works there named Elaine who is a TREASURE. I'm not kidding! She knows EVERYTHING and is super helpful and has a great attitude. (She doesn't work every day so find out when she's there.)