Appliance Repair reviews in Beverly, Massachusetts

4.5 based on 92 reviews Back to the listing
    5

    Service is always great.
    Mike is a pleasure, very professional and dependable.. will recommend Same day service for all appliances.

    5

    Mike did a fantastic job fixing my refrigerator, job turned out to be more complicated then originally thought, but he fixed it anyway no problem.

    5

    First time using Same Day Service and I won’t hesitate to use them again in the future. My dryer hasn’t worked this well in years. Quick, friendly, and efficient service!

    5

    Excellent experience. The technician was extremely professional and knowledgeable and got the project done in no time. Will def be calling again when we need assistance.

    5

    We’ve used Same Day Service for many years for all of our major appliances and have never been disappointed. Their techs are very knowledgeable, competent and pleasant.

    5

    The technician is awesome! He wasn’t able to fix my particular problem due to circumstance beyond his control, but he was able to provide me with multiple options for alternative corses of action.

    5

    Don was amazing. He not only fixed the oven door hinges, he replaced a heating coil and gave helpful advice on care and maintenance. All very much appreciated

    5

    Dave the technician was prompt and efficient in diagnosing and replacing a defective drain pump. The woman on the phone was excellent too. Thanks for great service!

    5

    Tech came out to repair dishwasher within 24 hours of placed service call. He diagnosed and had parts on the truck to make the fix. Very easy process.

    5

    Juliany was simply fantastic! He notified me that he would arrive in 30.minutrs, which he did. Juliany was friendly, courteouss, and explained what the issue was with our stove. He fixed quickly and efficiently.

    5

    Professional and knowledgeable, just like always. Our technician Don was kind and helpful, explaining all of the repairs in detail. Can’t beat this company for timeliness and professionalism.

    5

    Triple A service!! Our tech Wayne was extremely knowledgeable and professional. Everything he promised he delivered, this stove repair was not easy. No hidden charges, very prompt service. Their communication system is second to none. Beyond pleased we highly recommend Same Day Appliance Repair, ask for Wayne or Juliani!

    5

    Reliable, great communication, and prompt response. Mike did a great job letting us know what was wrong and how he would fix our dyer and fridge ice maker. He was very respectful of our home while completing the repairs on a timely basis.

    5

    I appreciate it the technician came on the day I called. My dish washer stopped working and made noises during the night. Juliany fixed it and also detected another issue with the switch panel. Now the dishwasher works well. I strongly recommend this company.

    5

    Right from the beginning, I knew I was dealing with an extremely professional organization. I spoke with Jeff, who listened to my description of the problem with my washer and was able to diagnose the issue, give me a precise price in advance, and set up an appointment for a technician to come to fix it. Dave arrived and finished the job in exactly an hour (it was the very problem Jeff had identified). He was no-nonsense and knew precisely what he was doing. An expert job done by an expert! Thank you, Same Day Service!

    5

    On Thu Feb 5 2026 I had another pleasing experience with SDS/Same Day Service, this time with our 20-year-old Kenmore Elite dryer. It is a powerful, well-engineered dryer but, after so many years of nonstop service, its motor finally seized up.

    SDS pointed out that current dryers are not lasting so long, and gave us a very reasonable quote for fixing it. Impossible to imagine, but they had ready access to the major parts of a 20-year-old model! Within a few days it was fixed for $586. 😀

    How satisfying! Special thanks to expert and personable Technician Juliany. And, thanks, once again, to Same Day Service!

    5

    Punctual, friendly, respectful, reasonably priced, and know what they’re doing. Tristan came out to fix a tricky problem with my Bosch oven and was wonderful to work with. Plus they’ll come back for free to tweak anything within a 90-day window, so I’m not even too worried about what to do if anything goes awry. Very happy to have found these guys!

    5

    The entire process was flawless. The appointment was made easily. The communication with staff was easy. And the frosting on the cake was the service technician Juliany, who went above and beyond to research and fix the dishwasher. He was very professional and kind, in addition to his exceptional skills. Will use this service for all appliance repairs and installations in the future.

    5

    Great experience as usual! Our KitchenAid fridge/freezer needed a replacement part, but after it was installed, there were still issues with the fridge. One technician came out and, although he wasn’t able to fully resolve the problem, the company sent another technician out a few days later. After spending several hours troubleshooting and taking the fridge apart, he was able to fix it completely. I really appreciate the time, effort, and persistence they put into getting it right—another company might have simply told us to give up and buy a new fridge. Excellent service and commitment to their customers.

    5

    We are always pleased with Same Day Service! Wayne, our usual tech, is great and explains everything that he is doing. The pricing is very fair, they have prolonged the life of our appliances, and they are extremely knowledgeable about the brands and parts. They are thoughtful about keeping the work space clean, and make sure that they always answer all of our questions. Highly recommend.

    5

    Same Day Appliance Repair is exceptional. Tristan has fixed most of the appliances in my condo and is always effective, on time and friendly. They do a fantastic job and have great scheduling. HUGE fan!