Home Services reviews in Boston, Massachusetts

Infinity Rug & Carpet's Cleaning MA is truly excellent. Their admin team responds to emails quickly, even after regular hours, and always handles requests in a friendly and efficient way. You never have to wait long to hear back. If I could give more than 5 stars just for their customer service, I would. The carpet cleaning itself was amazing. I needed a deep clean on my carpets after some construction work, and Collin and the crew were very detailed and careful with everything. I’ve used other carpet cleaning companies in Boston before, but they always seemed rushed and spent less time on the job. Collin and his team took their time, working for hours to make sure every spot was clean. The quality of their work matched the fair price, and their service was outstanding. I highly recommend them to anyone needing carpet cleaning, and I will definitely use them again. I feel very lucky to have found such a great company.

It has been a real pleasure working with Infinity Rug & Carpet's Cleaning MA. After my dog damaged the carpet in our new home, I tried reaching out to several other carpet cleaning companies but didn’t get any replies. Thankfully, I quickly got in touch with Bernard on my first attempt. He was very responsive, and after just a call and a couple of texts, Collin arrived at my home even earlier than scheduled to assess the carpet damage. I was impressed with how professional, knowledgeable, and prompt they were. The carpet repair was handled efficiently and the results were fantastic. I’m very happy with the quality of work and the friendly service.

As an estate and house manager, I’ve worked with Infinity Rug & Carpet's Cleaning MA for many years to keep the homes I manage looking spotless. I’ve recommended their carpet cleaning services to other managers and homeowners because they always deliver fantastic results. Whether it’s regular carpet cleaning or dealing with emergencies—like removing nail polish from delicate silk rugs or cleaning velvet upholstery—they always have a solution. I’ve managed homes with tall drapes that require special equipment to clean, and they even provide scaffolding rentals at fair prices, which is a huge help for both cleaning and other home projects. Their team, including folks like Erik, really knows their stuff—they are professional, arrive on time, and always work hard to make sure every carpet, rug, and upholstered item looks its best. They’ve also helped with cleaning and repairing unique surfaces, like marble and stone, and recently used a new product on a kitchen island that made it look amazing. I trust their quotes, appreciate their honesty, and love that they can always recommend someone reliable if a job falls outside their scope. I can’t recommend their carpet and rug cleaning services enough!

I wanted to update my previous review to share that Infinity Rug & Carpet's Cleaning MA did an excellent job cleaning our carpets, and we are very happy with the results. Clear communication is so important, and we know that sometimes things don’t go perfectly. What really mattered to us was how the situation was handled afterward. Bernard reached out to us, apologized, and made sure to fix things. We just wanted our carpets cleaned, and he went above and beyond to help us. The carpets look fantastic, the team arrived on time, and everyone was very professional. I highly recommend their carpet cleaning services to anyone looking for great results.

Absolutely amazing experience! I highly recommend this carpet cleaning service to anyone in Boston. My carpets in three different rooms were cleaned, including one room that had some tough black paint stains. Honestly, I didn’t think the paint would come out, but Collin did a fantastic job and managed to remove almost all of it! Collin also asked if I had ever had my stone floors cleaned before, and offered to show me a test spot on my travertine. After seeing the difference, I immediately wanted the whole floor done. There was no pressure or sales tactics—just a clear demonstration of the great results they could deliver! I had no idea my old stone floors could look so refreshed and clean. Not only did Collin do excellent work on my carpets and floors, but he was also extremely friendly and professional, which made the whole process even better. I truly appreciate the quality of service and will be recommending them to my friends and family in Boston!

I was thinking about renting a carpet cleaner and doing the job myself, but then realized it would take a lot of time, and I wasn't sure about the right way to get my carpets really clean. I decided to call Infinity Rug & Carpet's Cleaning MA instead, and I'm so glad I did. They were able to come out to my home in Boston on short notice, even on a Saturday, and arrived right on time! Bernard gave me a great price and finished the job much faster than I expected. I honestly thought my carpets were beyond saving and would need to be replaced, but after the cleaning, they look almost new again! This service is truly the best for carpet cleaning.

We reached out about six months ago to find out about getting our carpets cleaned, and not only did someone pick up the phone late at night (we were expecting to leave a voicemail), but our conversation with Collin was really wonderful. Since we had only just moved into our Boston apartment, we decided to hold off on a full cleaning, and he shared some great advice for handling pet stains in the meantime. That thoughtful help really stuck with us, so when it was finally time to have our carpets cleaned last week, we gave them a call right away! Collin came out and did an amazing job making our old, stained carpets look fresh and bright again. He was very friendly, easy to talk to, and clearly knew all about carpet cleaning—he explained the process as he worked and shared helpful information about caring for carpets long-term. He even noticed our interest in crystals and gave us fun tips about places to explore nearby. The whole job was done quickly and efficiently, and we are so happy with the results. If you’re someone who likes to read lots of reviews before choosing a carpet cleaning company, this is the one to go with! We’ll definitely be using their services again.

From the moment I opened the door, I had a great experience. Jamie greeted me with a big smile and explained the entire carpet cleaning process, making sure to answer all my questions before getting started. I’ve had my carpets cleaned before, but they have never looked as fresh and spotless as they do now! Jamie did an outstanding job and really made the whole experience easy and comfortable. I’ll definitely use this service again and will recommend it to my family and friends in Boston—this is the only place to call for carpet cleaning!

They always do an outstanding job! Every time they clean the carpets in my home and car, everything looks and feels brand new. Once, my daughter spilled cream in the back seat and I didn’t even notice until it got really warm in the summer and started to smell pretty bad. After they cleaned it, the car was fresh and spotless, just like new again. Another time, we accidentally left our Great Dane at home while we were away for a couple of days. You can imagine the mess after having a big dog inside for that long. Erik came by and worked his magic—the carpets and even the tile looked amazing and smelled better than ever. I didn’t think the stains and odors would ever come out, but they got everything looking perfect. I’m always impressed by the results. If you need carpet cleaning that really makes a difference, these are the folks to call. Great job, keep it up!

i wanted to share my recent experience with this carpet cleaning company, as i am just as happy with their service as i was before! this time, erik went above and beyond to get rid of some sticky residue that was left on my carpet from a plastic protectant. he tried different cleaning methods until the carpet was fresh and soft again—it really felt like carpet cleaning magic! the service was excellent from start to finish. erik is always very professional, calls ahead to confirm the appointment, arrives early, and explains pricing clearly. the whole process was smooth and straightforward. i only wish i had more carpets for them to clean because working with this company is always a pleasure. i highly recommend them!

i recently had my carpets cleaned, and i was truly impressed by the amazing service provided by the team. from the very beginning, collin and bernard showed a high level of professionalism and friendliness. they took time to explain each step of the carpet cleaning process, which made me feel comfortable and informed. my carpets had been looking dull and dusty, but after their thorough cleaning, they were soft, fresh, and looked almost brand new! collin and bernard worked quickly and carefully, making sure to pay attention to every spot. they treated my home with great respect and left everything neat and tidy when they finished. their passion for carpet cleaning really showed in the fantastic results. i highly recommend this company to anyone looking for excellent carpet cleaning services. the team goes above and beyond, and you’ll definitely be happy with the results.

We recently finished moving into our new place here in Boston, and with all the moving tasks, it was important to find people we could count on. When it came to cleaning our carpets and rugs, we needed reliable help to keep everything on schedule. Erik from the team did a fantastic job making the process smooth and easy for us. They cleaned five different rugs quickly so everything was ready for our move-in. The service was fast, friendly, and made a stressful time much easier for our family. I highly recommend this carpet cleaning company to anyone in Boston looking for dependable and professional service. The whole experience really brought us peace of mind during our move!

From start to finish, our experience with Bernard and his team was fantastic! Bernard was friendly, really knew his stuff, and worked hard to get our carpets looking spotless. With three young kids and two dogs in the house, our carpets had seen better days, but after the cleaning, they looked almost brand new! It had been a while since our last professional carpet cleaning, and Bernard went above and beyond our expectations. They even moved our couch to clean underneath, which was great since our previous cleaners never did that. Bernard managed to remove some stubborn slime stains too, which we thought would never come out. The prices were very reasonable as well. We're excited to now be on a regular cleaning schedule and will definitely have Bernard back soon to clean our bedrooms, hallway, and stairs. Highly recommend for anyone in Boston looking for excellent carpet cleaning!

I contacted Infinity Rug & Carpet's Cleaning MA after moving into our new place and discovering that the basement carpets were in pretty rough shape. Collin was the technician who came to help, and I was impressed with his knowledge, friendliness, and how quickly he was able to schedule a visit. He even offered to come out the same day I called. Thanks to his hard work, the carpets look so much better and the musty smell is completely gone. Collin even walked me through the cleaning process, and I could really see the difference in the carpets afterwards. I’m very glad I chose this service—definitely worth it!

From the moment Collin and Jamie arrived, I could tell I was in good hands. They took the time to explain their carpet cleaning process in detail before starting, so I knew exactly what would happen. I needed four rooms, twelve stairs, and a hallway cleaned, and they finished everything in about an hour and a half. They were careful to put corner protectors on the walls for the hoses and even used moving blankets on the floors to keep everything safe. The most impressive part was how fresh and spotless my carpets looked afterward. One of my rooms had a lot of heavy foot traffic and was especially dirty, but Jamie showed me the difference after cleaning, and it was amazing. Their equipment stays outside in the truck, so they don’t need to bring bulky machines in and out of the house. The powerful suction meant my carpets were left just slightly damp, and they dried quickly in only a few hours. The price was very reasonable for the quality of service. I will definitely be telling my friends and family to use this company for carpet cleaning.

I needed to have my carpets cleaned in my Boston home. After being disappointed with my last two carpet cleaning experiences, I decided to try a new company this time. Scheduling was quick and easy, and Erik, the technician, was fantastic. He responded to my inquiry right away and even arrived early on the day of my appointment, which was a pleasant surprise. Erik was thorough and professional throughout the carpet cleaning process. He started by vacuuming the carpets, then applied a fresh-smelling citrus cleaner, and used a rotary machine to lift out the dirt and old stains. He went over everything with a rotary mop and finished by raking the carpet fibers so they looked and felt like new. The entire process left my carpets looking cleaner than they ever have. Even the stubborn spots in one of my rooms, which had always come back after previous cleanings, have stayed away and my stairs look fantastic—even after a lot of foot traffic. The carpets dried quickly, especially with my ceiling fans on, and the whole house smelled fresh. The price was also much better than what I paid for past cleanings. I will definitely use this service again for any future carpet cleaning needs.

We had a great experience with this carpet cleaning company in Boston! They arrived on time and did a very professional and thorough job on our carpets. We had to get our carpets cleaned again because a different company did not do it well before, and my husband was not happy with the results. Just a couple of days later, we called this team, and they made everything look and smell fresh like it should have the first time. Collin was very friendly and made sure every spot was taken care of. We accidentally made a small mark on the rug when moving our treadmill back, but that was on us—we might have them back for a quick touch-up. We are really happy with how our home looks and feels now. Highly recommend this carpet cleaning service to anyone in Boston! We will definitely use them again in the future.

Infinity Rug & Carpet's Cleaning MA uses a special hot carbonated cleaning method for carpets, which works really well on tough stains and deeply dirty rugs, much better than just using regular soap and water. We have them clean the carpets in our apartment units a few times every year, especially after tenants move out. There have been a couple of times when they managed to save carpets we thought were too far gone and needed to be replaced. Most recently, Jamie was able to bring an old, heavily used Berber carpet back to almost new condition. We are always happy with how clean our carpets look after each service.

I recently had Infinity Rug & Carpet's Cleaning MA come out to refresh the carpets in my home, and I’m thrilled with how everything turned out. From the initial call to the finished job, the service was outstanding. Erik, the technician, was very knowledgeable, friendly, and made the whole process smooth and easy. He did an amazing job getting out tough stains and deep-down dirt, making sure every spot and corner was spotless. My carpets look brand new again! I definitely recommend this company to anyone in Boston looking for reliable carpet cleaning and great results.

Infinity Rug & Carpet's Cleaning MA did an amazing job with my old carpets in Boston. The team was knowledgeable and paid close attention to every detail, making sure my carpets looked brighter and felt much softer. From start to finish, the service was personalized and clear, with helpful communication before the cleaning day. On the day of service, Bernard and Jamie arrived right on time and worked efficiently, showing real professionalism. They also shared useful tips about keeping carpets in good shape and recommended safe, effective cleaning products. The results really impressed me—definitely worth every penny!

This was my first time using Infinity Rug & Carpet's Cleaning MA, and i was really impressed with their carpet cleaning service. scheduling was easy with a friendly person on the phone, and when Collin and Bernard arrived, they were very professional and worked quickly. they even let me know about a special offer that could help me save. i got two update calls so i always knew when they would arrive. my carpets have never looked better, and the cleaning solution left a fresh scent in the house. the carpets dried quickly, just like they promised. i had a few pet stains and now everything looks great. overall, the whole experience was excellent.