HVAC reviews in Bridgewater, Massachusetts

4.5 based on 31 reviews Back to the listing
    5

    Excellent service and great pricing.

    1

    horrible experience he took my down payment and ran never again everyone beware

    5

    Nick did a great job troubleshooting and fixing my heating problem

    5

    This Co. was great and the tech Nick was a BEAST! from the first phone call until the end, shows up on time had me up and running In no time. Very impressive!

    2

    There were a couple of issues with this service provider, during a service call their technician estimated 2 hours of labor to replace a single part however ended up billing for 4. Forget to install back cover of an internal component and left it on the floor. Walked in his work boots into children’s bathroom without asking if it’s ok to use.

    5

    Found these guys via Google search when I was trying to line up a central ac installation before the weather got too hot. I asked for quotes from close to 15 shops but these guys were top in price, responsiveness, and availabilty for service. They did great work and were clear about every step in the process. I plan to use them again for some work my furnace needs soon.

    5

    S&B has earned my business going forward. I had another company "tune up" our AC at the start of the season. Several concerning items left unmentioned and resulted in water damage from the attic AC.

    S&B prioritized my appt because it was a water related issue, despite being slammed and no prior business with them. Miguel C. was on-time, extremely professional, extremely thorough, and involved me in the process. Cleaned up and charged a fair price. Well done, Thank you!

    5

    Nick did a very thorough job servicing my air conditioning unit. I am very impressed with the time and attention spent on the service as well as answering all my questions . The price also seems reasonable considering the effort. I highly recommend this company.

    5

    I did a lot of research on the scope of work I needed done. I had a boiler and furnace replaced. I had numerous estimates and in the end I found one company with a fair price and extremely high quality of work. S&B Mechanical was honest delivered a high quality installation on time with quality equipment. I would highly recommend them for any of your HVAC needs !

    5

    Lost my heat on the coldest day of the winter. Technician came out quickly and did a great job. Did a tuneup, cleaned everything up and explained to me what he thought happened. A cover was loose, caused the oil to not burn efficiently and created so much soot it eventually burned itself out. I’ll be using S&B for my serves and repairs from now on.

    5

    Before hiring SB Mechanical, we meant with at least 7 companies and we definitely made the right choice. They had the best price, the team arrived on time, they worked effectively and replaced my steam boiler in less than 12 hours. Steve went above and beyond for us. He always answered the phone and we never had too many questions. The owner, Jeff, even came onsite. It is one thing to work with great technicians but the best part about Steve and the SB Mechanical team is their compassion. Thank you again!!

    5

    S&B did a great job replacing the furnace in my mobile home when no one else was able to find or install a compatible unit. Jeff was responsive and informative throughout the process. The crew were courteous, efficient and neat. So glad I found them! Highly recommend!

    5

    S & B Mechanical was fantastic from start to finish! They arrived on time, explained everything clearly, and completed the job faster than anticipated. A very professional and friendly crew. It's difficult to find service this dependable these days.

    1

    If I could leave zero stars I would. Was referred to Northern Comfort by a neighbor when our AC stopped working during a heat wave in July. It took them about a week to send someone out. Tech was at my home for 15/20 minutes. Diagnosed the issue. We waited another 5 days or so for a quote.

    They sent us a $20k quote to replace the unit with nothing itemized or broken down. I called twice asking if someone could please either help us understand or update the quote to include some basic costs broken out. How much is the actual unit? What are they proposing we replace it with? What brand? How big is it? Ballpark of your labor fees for this job? Other costs?

    When I spoke with Mike on the phone about my request to get an itemized quote he said he didn’t know how to do that. I asked how he came up with $20,000 for the job and he said “well I know how much it costs to do the job.” I said great can you tell me how you got there?

    To this day, September 22, I haven’t received an itemized quote.

    Silence from them for 2 weeks. Then I got a $300 bill from them for the diagnosis visit. This is an absurd rate for a diagnostic visit; I called 8 other local HVAC companies with high Google reviews in Easton, Bridgewater and Mansfield and found rates between $100-$175. In addition to the rate being double to triple their competitors, the fee was never disclosed when making the appointment, nor when the technician was here, nor at any other point in my interaction with NC.

    So if you’d like a surprise $300 bill for a 15 minute diagnostic visit, and a vague quote with no equipment or services broken down, this company is for you!

    1

    I am very disappointed with this company. I own a property management company in the area and typically call this company for HVAC services. My family has a history with this company, my grandfather even worked with him. Last week we were dealing with a no heat situation (non emergency call). They charged us 800/hr because the technician didn’t like the caller he had to work in, complaining of spider webs and because we “agreed to it”. We didn’t agree and we asked for the price to be lowered multiple times. Not only were we charged $1600 for the service, but you have to pay $300 for the diagnosis fee, so in total I have to pay $1,900 for them to restore the heat. Talk about price gauging. I contacted the owner and all he said was “well you agreed to the price”. No we didn’t agree, no one else had the part and my tenants had no heat for 2 days. I will never use this company again. I’m so disappointed this is how they treat a long term customer.

    5

    Honest, prompting and affordable.

    5

    Courteous and friendly services done efficiently by knowledgeable technicians. What more could I ask for?

    5

    Great service and competitive prices. When you call he gets to you quickly

    5

    Brian is amazing, he was here quick, diagnosed the problem and worked on our schedule to get our system back up and running. Highly recommend!!!

    5

    Good people

    5

    Always professional and thorough