Home Services reviews in Burlington, Massachusetts

4.9 based on 256 reviews Back to the listing
    5

    I almost never write reviews, else that's all I'd be doing all day. But, not writing a review for JR would be doing them a disservice. It was great working with them. They set a high bar for all contractors who follow.

    They recently rebuilt our driveway's retaining wall and subbed-out repaving the driveway itself. The new driveway is still about 50 feet long, but repaved and widened to two-cars wide along its entire length.

    JR's crew showed up (over decades, I've learned not to take that for granted), they showed up on time (usually 7:30am), and worked together like a well-coached team.

    JR's project manager, Orlando (company owner), was present at the start of every major step in the process. He clearly communicated to me what was about to happen and made sure to take into account my 'asks'. In between being on site, Orlando also responded promptly to my emails.

    JR's site supervisor Paul kept his crew well-coordinated, so that work progressed quickly and efficiently. He too was happy to answer my questions and explain what was going on.

    The paving sub-contractor was just as efficient. They ripped up and re-paved the entire new driveway in less than a day.

    Besides their construction skills, JR's excellent communication efforts made this one of my best contractor experiences (in almost 40 years of living in our house). I can't recommend them highly enough.

    5

    We could not be happier with the work Orlando and his team did at our home. They extended an existing patio and created a whole new patio, matching the existing perfectly. We had them build a foundation for a hot tub and they took on coordination of our electrician and carpenter, taking so much stress off of our plate. They also rerouted sprinklers and made sure everything was working seamlessly for new grass growth. I could not recommend this team of wonderful guys more. Thanks so much for making our vision come true on budget and ahead of schedule!

    5

    Love my brand new patio!! Orlando and his team did an amazing job. Project was completed quickly in 3 days. Orlando let us see paver samples day of which was very helpful. He also recommended the curved bump-out in front of our landing and I’m glad he did; the shape adds a nice touch. Pricing was very reasonable. I definitely recommend this landscaping company.

    5

    During the summer, we had a large tree removed from our backyard and a fence put in so our dog would be free to roam. I obtained multiple quotes from various landscapers and ultimately went with JR. JR Landscaping was a pleasure to work with. They were very patient with us and came out multiple times to talk through the plan. I also felt like they were the best with their communication and very reasonably priced. It was our first project on our home; thus, we were very nervous to proceed and didn't know what to expect. However, Orlando was confident and answered all of our questions in a timely and professional manner. Throughout the project, I would check the work to make sure it was all to our liking. Orlando was great at making small adjustments and communicating to his team so we got exactly what we wanted -- the large tree removed, privets removed from our property line, retaining wall, the yard leveled, and a beautiful fence that our dog could not escape from. They constantly came back to make adjustments as needed and didn't just disappear after receiving payment. This spring, we are hoping to work with them again to add some shrubs for some privacy. But we are extremely happy with the work they have done and couldn't recommend them enough!