Roofing & Gutters reviews in Burlington, Massachusetts
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Thanks to Logan for the good feedback about what my crawl space needed and time working down there. Another thanks for the work Ryan did in order to keep the air clean and safe under my house. The goal is to reduce moisture which can lead to mold growth. Another thanks for installing a great sump pump. We installed some temporary solutions (sump pump, de humidifier). If I need to do a full encapsulation of the space later, I'll plan to call them back
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Xander was amazing. He was on knowledgeable, on time, communicative and friendly.
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Rescon did an excellent job with my newly installed Sump Pump. The service they provided was great! I would not hesitate to refer them to family and friends.
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The whole process from obtaining a quote to sealing a basement crack went perfectly. All who participated in quoting and repairing were professional, punctual, and friendly. I would use again and highly recommend.
Thank you Rescon! -
Project manager John visited our place for a consultation about our sagging floor. We really appreciated his knowledge, competence, and honesty. He went straight to the point and provided a complete assessment with pros and cons of different interventions, giving us clarity on how to proceed.
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Extremely satisfied with the prompt attention and thoughtful consideration of my concrete floor problem by Mathew Burke from Groundwork’s in Manchester, Would highly recommend their services.
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Doug arrived on time for our annual sump pump maintenance. He is always pleasant and courteous and eager and willing to explain what he's doing. We have been impressed with this company since they installed our two pumps and find them responsive and easy to work with. We recommend them without reservation if your goal is the system to guarantee a dry basement.
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After researching many specialists in sump pump updating and repairs I went with Rescon Basement Solutions. Best decision I made. Crew was on time and very efficient. Explained every step, did not cut corners, and worked very hard. Both were great to talk to and very polite. Could not be happier with results. Thanks.
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Fast, courteous, clean. And it works. Ryan was my main guy completing the job. He kept me informed on progress and did the job professionally and carefully, and there were no added expenses. What was promised was done and done well. I could not be happier. These guys are very good at their niche! Sump pump placement and installation!
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Rescon has provided annual routine maintenance of my equipment, both main and backup pump systems since their installations in 2015 and the backup pump in 2017. We have never had a problem with the equipment, and always receive excellent feedback. We are very happy with Rescon and their staff over these 9+ years. They have been excellent to work with and we feel that our basement is protected and have no regrets using them or the equipment they support. Thank you.
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We needed an old sump pump replaced and the entire experience with Rescon was excellent. After an initial consultation and scheduling process the installation was done very professionally. Logan and team answered all questions I had and I'm very happy with the results and peace of mind. I would highly recommend Rescon for any basement projects you may have.
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The folks at Rescon Basement are the best!. From initial evaluation to invoicing, scheduling/rescheduling to actually completing the job, it was very well managed. Logan, Joe and Matt did a great job for us - quick, clean and professional work. They reevaluated the job after arriving (on time !)and sent a revised invoice at a much lower rate. Very pleased with the work and will gladly recommend the company for any basement waterproofing work.
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Installation of French drain and vapor barriers in basement of > 100 y old house: Cory and his team did a fantastic job in installing the drain and wall vapor barriers. They were highly professional, always on time and left the basement in very clean conditions. They even had a tarp in the driveway so cement would not spill on it! Great communication, good at giving advice, friendly and very qualified. Highly recommend such a great company, employing employees who are client satisfaction-focused.
Installation of new bulkhead: Matt did a great job. He also saved us some money as some of the proposed work was actually not necessary. Again great ethic and high integrity.
The office staff is also friendly, communicative and always makes you feel welcome. Highly recommend Rescon Basement Solution! Good quality work and material for a fair price. I will definitely used them again. -
Our basement flooded a few times since we bought the home. The first flood was a couple months after we purchased it, right before Christmas. We quickly threw in a sump pump from a hardware store and it did the trick until the super bad rain storm in August. We flooded twice within a week, so I reached out to see what we could do about it.
John came to the house very quickly to hear about what was going on and took a look around. He gave us a few options to pursue and we decided to get a better, more efficient sump pump put in.
The guys that came to do the work were so clean and efficient! They were done the work so quickly and everything looked great! Pat took the time to discuss everything with me in detail and answered all of the questions I had.
After the first big snow storm followed by rainstorm, I was so nervous our basement would see water as there was standing water in our yard. The sump pump did its job and the basement didn’t see any water!! The sump pump is so quiet, too!!
If you have any basement flooding issues or other basement concerns, I highly recommend Rescon! They are professional, efficient, courteous, and all around awesome!! -
We had our sump pump system serviced by Doug Wood today. Doug has been to our house before and as always provided great service in a friendly and professional manner.
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Nothing but great things to say about Rescon. Very professional, knowledgeable, and responsive team. The team (cheers to Logan, Marcos, and Michael) were fantastic from start (thorough upfront visit to understand our basement and the problems we were having to finish (identifying solutions, quoting, installing etc.)
The Rescon team were easy to talk with and super responsive to completing the work on tight timelines. Highly recommend. -
Very positive experience with Rescon!
Technician Ryan and his helper did an excellent job replacing my existing basement sump pump, adding a pit liner and running a new discharge pipe from the pit to the outside yard. Ryan worked quickly and efficiently and took the time to explain the process before beginning so I would know exactly what to expect. He patiently answered all of my questions and explained how the new pump and controller worked. I found him to be very professional, approachable and friendly. The whole process from the initial contact to the end went smoothly. I also want to thank project manager John Roemer for his help as he was a pleasure to work with- never any pressure and very transparent with everything. Thank you Rescon! I would not hesitate to use them again. -
On their last visit to my house the service technician did a very thorough job of checking out my sump pump system and instaling
a new control head. He also warned us that our pump was on its last legs and would need to be replaced soon, which we have now panned for. This was a very successful visit. -
Rescon recently installed a sump pump and french drain system in my basement and I am so happy with the results. From the initial sales meeting to the installation, the process was so easy. Joe and his crew were on time, professional and kept me informed of their progress throughout the entire process. They walked me through how the system works and made sure the basement was clean before they left. I would happily recommend Rescon.
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Rescon did a beautiful job installing an entire Dry Basement System to change a New England Wet Basement into a dry one. They were prompt, informative and very responsive to my questions, concern and requests. Logan, Matt, Patrick and Alexa were professional, courteous, respectful. They were prompt in their replies and always made me feel heard and valued. Thank you for all the work you did and the patience you offered me during this big project.
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Mark Robichaud was great. He did an excellent job and described what we needed and showed examples.