House Cleaning reviews in Chicopee, Massachusetts

I have been using this company to clean my house for almost 10 years now, and I am very satisfied with them. The quality of cleaning stays good over the time . When the girls leave my house, I am as satisfied with their cleaning as I was the first time they came! The girls are good in following instructions, like if you want something to be cleaned in a certain way they do it. They are always on time and never missed a schedule. I would recommend this company!

CF& B cleaning Company Is the Best! It was so easy to work with Victoria! From scheduling to Communication, she went above and beyond. The Cleaning team did an excellent job, the place was sparkling. I’m so glad I found them, I definitely will be calling them back! I highly recommend this company.

Absolutely amazing cleaning service at a great price! Every surface was sparkling clean - even the windows & dusty ceiling fans!! Especially loved the little bows they made from the dish towels & toilet paper! Very friendly & professional, & always respond quickly to questions. Highly recommend!!

Incredible job!

They did a great job in my apartment. Very detailed.

Avoid at all costs! I made an appointment for a Quote. No call no showed. I was contacted the next day saying they were sick. After saying I was uninterested i was promptly met with multiple messages of harassment. Every message I stated clearly that I was not interested in any form of communication from them (which is illegal after that point) none of the messages after were about the appointment and were purely aggressive harassment. I have pictures of the convo readily available for anyone with doubts.

*all other reviews came forward at the same time which seems suspect.

Delciney and his team are amazing. My home after they came was sparkling. The deep spring clean they did was superb. They literally didn't miss a spot! I give them my most enthusiastic recommendation.

This family operation came to my house, which resembled Animal House at the time of the closing credits, and when I got home I walked into a house that was ready to be shown by real-estate agents. No short-cuts, every conceivable surface in need of cleaning got their full attention. Outside of a pen that I couldn't locate, everything else was easily located -- no small feat, considering how scattered things were prior to them working their magic. Hard stains in the showers completely vanished. If you want spotless, you've come to the right service.

This company really came through today with their excellent cleaning services! They accommodated our need for a deep cleaning with just a day's notice! Very professional and very nice people! I've had them before and I'm sure to have them again! I HIGHLY recommend them! They really do beautiful work and your home will be noticeably cleaner when they leave!

I hired them to come clean after we moved out. They were fast friendly and polite. The house looked great! There was not one piece of hair or dust left and after living there with three pets and four humans for over 5 yeaes was incredible. I am definitely going to hire them to come and clean my new place regularly.

We are very pleased with this hard working, skillful, responsible, cheerful and reliable team. We are totally comfortable with having them in our home. Their prices are entirely fair for the quality of the work. They are happy to respond to your needs and instructions. When they leave, everything sparkles!

Delciney always calls/texts/e-mails if they are running a little behind. If so, it is because they won't leave a job until it is thoroughly done.

Awesome people. Honest and kind. Cleaned our house for several years. I don't recommend cleaners to people based on how they clean, these guys do an excellent job for our family but everyone has different expectations for cleaners. I would offer a recommendation on this cleaner based on character. Reliable people and I never worried for a second about our privacy or security. Most of my communication was by text. Really in a few years I actually probably only saw Delcinhey, his wife and family member 4 or 5 times. They came during the day and when we came home everything was cleaned. Highly recommend based on integrity! I think they are fantastic cleaners but that's something for each person to decide. Give them a try!

Kelly was wonderful and super professional! She did a great job and was an absolute sweetheart. Will definitely be hiring her again!

I was not happy with this staff . I started few months ago first time they did good job so I like to start my Clening service with them but every time different girl I don’t mind but they don’t clean how they did first time then I requested only one girl always come to my place to clean . Very very disappointed that Ower of the agency very unprofessional doesn’t not know how to speak to customers very rude and loud over the phone because I told to cleaning girl to come little different time only one day if she can. Without knowing me I got msg she is going different home and skip my cleaning service that day and Ower was screaming on phone It was very unprofessional team . I will highly recommend to u DO NOT GET THE CLEANING SERVICE WITH THEM

Virginia came to clean and was wonderful. She was prompt and very courteous. I signed up for bi weekly cleaning and hope to have her again.

Allie consistently does a great job at our home. She’s also great and patient with the kids and our dog :). Definitely recommend this service!

Scheduling my clean was super easy. They arrived on-time and result was awesome. They checked in with me to review their quality before they left. Love using them and would highly recommend.

Laura and her team go above and beyond. We have used them for our multi family property in between tenants, and for our personal home. They get the job done ! They go above and beyond to accommodate us, and even fit me in when I last minute request a clean. Which is usually... always. 10/10. The only
Company we will use !

Look…I’m sure all the employees they have over there at Happy Home Maid Service are excellent and do a great job but……WILLIAM IS THE BEST! His high energy, attention to detail and professionalism is second to none. We would highly recommended Happy Home Maid Service.

I have had several of the cleaners. I have been happy with all of them! Erica is my current cleaner. She goes above and beyond to insure that my request are completed before she leaves.
I have no complaints, only praise!

It was my understanding there was to be a deep clean, $145. When the cleaner arrived, it was her understanding that she was to do a minimal clean with extra instructions like clean kitchen cabinets, tall mirrors on outside of bedroom closet doors. I said "you'll wash the outside of stove and refrigerator?? That's when she said "No" and explained why. She was very nice, but had a completely different Idea than I had. I did not want to pay $145 for a Swiffer job. She did end up washing the top of the stove and outside of the refrigerator. She did mention that my apt was very clean to begin with and it was. I'm messy, but clean. My apt is small. I thought I was paying for a deep clean with $145 and that's what it should have been.

Responding to owner's comments. Always, in the past with any cleaning company, there is an initial deep clean and the cost is more. I understand that and even you said so. As a result, that is what I expected. Did you really think I was going to pay that amount ($145) for a "Swiffer job"? You said you would have charged more for a deep clean. $145 is high to begin with, I would never had agreed to more. You tried to get away with me paying a large amount for nothing. Why would I be happy with that?