Handy Hub Landscaping

I am honestly shocked that nearly all the reviews for the Handy Hub are five stars, since my experience with them was probably the worst I’ve ever had with any kind of home services provider. The tldr is that they charged me nearly $200 for a mediocre plow job, continued to send me marketing texts for months despite my repeated requests they stop—I literally had to block Ethan’s number—and tried to invoice me for services I didn’t request.

I hired Ethan to plow my driveway once last year and paid extra for priority service to make sure it would be plowed by the time I returned home. When I arrived, it was obvious that he had come to plow before it had stopped snowing, as there were still a few inches of snow covering the driveway. Unfortunately it rained later that day and then got very cold, which meant the snow turned to slush and then froze. The result was that I paid nearly $200 to have my driveway turned into a thick sheet of ice that didn’t melt for two weeks.

I let Ethan know privately that I found the plowing unsatisfactory, and he claimed it wasn’t his responsibility to make sure the driveway was not icy. I pointed out that the problem was caused by his plowing my driveway before it had stopped snowing—no amount of salting the driveway would have done the job after that. After some back and forth, he offered a discount on future services, but at no point did he offer even a partial refund or acknowledge that the service he provided was subpar.

I was prepared to just forget about the whole thing, but then to add insult to injury, Ethan continued to send me marketing texts for months, even after I had told him politely but in no uncertain terms that I was not interested in using his services again. I literally had to block his number because he ignored my repeated requests to stop texting me.

Then, this winter he sent me an invoice for plowing completely out of the blue. I engaged his services only once in February 2025 and have not reached out since, so why he is sending me an invoice is totally beyond me. His company then called me in April to solicit, even though I have made it SO clear I am not interested in their services. At this point the unwanted contact is starting to feel like harassment.

Avoid at all costs—Handy Hub is pushy, unprofessional, and provides mediocre service.

Ethan’s team was exceptional this winter season. Despite one of the toughest winters we’ve experienced, they were always responsive even on last-minute calls. We truly appreciate their dedication and reliability in helping us through it. We’ll definitely be working with him again this season.

Ethan‘s Crew did a great job cleaning up all my leaves yesterday. The place looks so much better. The guys were very polite and respectful.