Tree reviews in Danvers, Massachusetts

4.7 based on 111 reviews Back to the listing
    5

    100 percent excellent. Very capable and knowledgeable team. True arborists which is very important to me. Hard working and courteous at all times very polite and respectful. They cleaned up everything and were exceptional. I will definitely use them again.

    5

    My first time working with Carpenter Costin, and I am a former employee of two landscapers and I know what professional is. They exceeded my expectations, were finished in a timely manner, cleaned up the property and did the work that I specified. Very polite, did their utmost to not disturb the neighborhood as the houses are close together here. I am so happy and look forward to doing more work with them. Kudos to Bob Lees and the crew!

    5

    Very positive experience. Had several aborvitaes that were not looking too good…sparce and skinny. Hartley Greymont pruned, fertilized, and stabilized last summer and now they are looking great! Full and healthy! Josh was very knowledgeable and kind. He came out a couple of times to check on the trees and knew his stuff

    2

    Hiring Carpenter Costin for tree removal, shrub trimming, and stump griding was easy but getting on their schedule was a pain. I had to make frequent inquiries to get on the schedule to get my trees removed and shrubs trimmed. However, the stump grinding and replacement tree planting service was never performed. I got emails from Bonnie about putting it in for scheduling but nothing. No emails, no calls and no one showed. I’ll have to find another company to finish the job in the spring. Paul is a really nice guy and Hector was great. However, I didn’t find project scheduling and customer follow-up and satisfaction to be high priorities. I figured that great customer service would come with its high prices. However, I was wrong.

    5

    It is now the time for the Merriam-Webster dictionary to update the meaning of the word "Perfection". To that word Webster can now add a new synonym which best describes "perfection", and that term is Carpenter Costin. Their entire group of employees, and their work ethics, fall under that well deserved term. It all began with Paul who came to my house to access that work that would be needed to rectify a failing overgrown tree. His knowledge and explanation of what needed to be done was superior to another tree service company. Each member of their staff, from the Bonnie in the call center receptionists, on site supervisors, and the working team of trimmers, all provided the same level of service. It was noticeable that the guys, Luciano, Roman and Derek, worked well together as a solid team. The entire workmanship of this project was truly outstanding from beginning through to the end. And, after all that cutting and hauling away the tree limbs, my yard was in better shape and cleaner than when they began their work. It is a pleasure to add my recommendation to a long list of other satisfied people who had the good fortune of hiring Carpenter Costin.

    5

    The guys did a great job! Before they started, they went over everything that was on the work order and explained the process. They asked for my input as to how I wanted them shaped. They took great care in protecting my lawn and gardens.There were three in the crew and they were always busy, either on clean up or cutting. When they left, it was if they were never there. Leaves and cuttings and debris gone!!

    5

    They staff is very knowledgeable and courteous. They arrived on time and got to work right away. They trimmed a couple of large black walnut trees on the property and took down couple of trees as well. All of which in tight areas without any issues. They cleaned up everything as they went along. My property was actually cleaner than it was when they arrived. I highly recommend Hartney Greymont, and will definitive call them again if I need more tree work done. Can't recommend them enough!

    5

    Arborists aren't your typical tree cutters. They specialize in select cutting and trimming of ornamental trees and shrubs as well as regular tree work. From the cordial consultation and estimate to the actual work performed was highly professional with a very knowledgeable crew that was neat and clean and answered all our technical questions concerning the trim work. Would not hesitate to contract them for future work and they had very reasonable pricing for the work performed. Exceeded our expectations in all aspects of the job.

    5

    We had the Hartney Greymont crew out to remove some dead trees, remove the deadfall in others, do some pruning and cut down some stumps. They did an exceptional job, thoroughly cleaned up the yard and were great to work with. Thanks to Jacob, Walter and Mihail (?) and will definitely be in touch for any future projects.

    5

    We are a new customer of Hartney Greymont and they have been great. Very responsive and easy to communicate with. Planted some beautiful trees for us as well as taking care of all of our trees.

    5

    Carpenter- Costin haș morphed into Hartney Greymont with grace & kindness - to human & arboreal clients.
    They worked hard, stayed late, & cleaned up diligently.
    The crew even provided me with a "Christmas tree" from an unwanted deciduous branch.
    It is now illuminated, & lovely, & loved :)

    5

    Johnny O'Neal came out and inspected the trees we wanted pruned and then provided us with a timely quote. It was easy to schedule the work and two professional tree trimmers came out, Misael and Chloe. They were very considerate and cleaned up all the debris created from their work. We're going to have Johnny help us with choosing a new tree for another spot in our yard.

    5

    Very knowledgeable staff! Johnny O’Neal has been so helpful regarding native trees, shrubs and perennials in the forest we’re planting. I’m so glad to have become aware of this company. I highly recommend them.

    5

    I was extremely impressed by the professionalism, thoughtfulness, and expertise of Johnny and Paul when they came to assess the enormous ancient trees in our backyard. The two of them took nearly an hour out of their day just to discuss the health and safety of our trees. These guys truly care about trees and want to preserve their health and longevity, unlike some other companies which seem to be more interested in making money from cutting down trees. Johnny and Paul never pressured us in any way to hire them for their services, and gave us a very honest and helpful assessment about our trees. We couldn’t have been more impressed!

    4

    We Carpenter Costin now for the past 3 years...We have used their tree removal service and have been very happy. This year we used them to not only remove a tree but to lay an patio with pavers and run irrigation. We are very happy with the finished product and will use them again, possibly to redo the driveway and walkways

    5

    Our side and back yard project turned out better than we could have imagined! It was a pleasure to work with Johnny who was very responsive throughout the entire process and very thoughtful about the plant selection. Highly recommended!

    5

    Johnny came out to assess our Japanese maple and we were very impressed with his knowledge, professionalism, and advice. Our next visit was from Ritzy who took great care with air spading and treatment in hopes of preserving this tree. Ritzy was kind enough to share photos of the operation as he worked. Johnny also made great recommendations about other tree care issues, and followed up with a prompt visit from Sam and Luis within the week. They pruned several of our trees and were professional and efficient as well. We would recommend Johnny and crew highly.

    1

    This was the worst decision I’ve made for work at my home. I paid them 3 weeks ago and they have only completed half of the work. I hired Carpenter Costin who gave me a quote to remove 3 trees, grind all stumps, and remove all wood. The work was supposed to be completed at the end of November. They came out and cut down two trees on November 30th. When they finished for the day they asked me for the check (which I foolishly gave them) and they cashed that on December 4th. They left half the wood. After several calls they at least came back and took that away a week later. Today is December 19th and 1 of the trees is still standing and the stump work has not been completed. After calling them 3-4 times a week and being fed excuses like “you’re on the list”, “we’re shooting to be there tomorrow”, “our stump guy hasn’t shown up and we don’t know where he is” They finally informed me they would not be able to complete the work and offered me a $300 refund. A $300 refund, for the 3 stumps and 1 tree they didn’t cut down and for lying to me for three weeks. Thanks.

    I’ve attached pictures of the quote and my backyard. The tree you see standing in the backyard was supposed to be cut down. Those 2 stumps are the other pieces of work they didn’t complete.

    I now need to find another company to come out and finish the work that Carpenter Costin couldn’t handle.

    5

    Hartney Greymont/Davey Tree Company did an excellent job of extensive pruning of trees surrounding our house, which was a difficult job. The team listened carefully to our needs and exceeded expectations in workmanship, vision for the health of the trees, and the cleanup was flawless. They are reliable, professional, and extremely knowledgeable. I highly recommend Hartney Greymont for all landscaping needs and I will definitely use their services in the future!

    5

    Kudos to Johnny O'Neal and the team at Hartney Greymont! From our very first meeting, Johnny brought expertise, creativity, professionalism, and a deep understanding of our vision. Every detail was thoughtfully considered, and the entire process from design to installation was seamless and stress free. Ryder and Walter did an amazing job on installation. They were punctual, respectful, and took immense pride in their work. If you are looking for a team that’s talented, dependable, and a joy to work with, look no further. Highly recommend!

    5

    Responsive, timely and did a great job. All personnel I dealt with were extremely knowledgeable and friendly. Had them trim a variety of trees and shrubs on my property. They even pointed out, and addressed, some pest issues on a few trees. When a minor issue arose it was promptly acknowledged and addressed. Would definitely do business with them again and would recommend them.