All reviews for Pro Heating & Cooling

Write a review
    5

    Very impressed with Raphael’s service. My no heat issue was easily resolved, simply by tightening the wire connection for the thermostat. I would definitely recommend this company for future work.

    5

    After being quoted >2x the amount by another Heating and Cooling company for Mini Splits, Sean came in and gave us a very reasonable quote that we went with. The quality and service of the job however was more aligned with the first quote for twice as much. His crew was the utmost professional and left the job site clean everyday, and the work came out phenomenal. Sean also was an extremely valuable resource for navigating the MassSave program. I have recommended Pro Heating and Cooling to a few people already, and I don’t plan on stopping.

    5

    Sean was great...we removed steam radiators and installed ducted heat pumps. Our place had some quirks with 2 rooms without any heat, one room needing a mini split. Sean was super creative in solving the issues and very communicative throughout. He helped coordinate radiator removal, upgrading electrical, and made the job happen during the window we were hoping for. we now have fully ducted heat and AC!
    Pro heating and cooling also does plumbing and we decided to move our laundry from the basement to second floor. They were great with figuring that out as well!

    5

    Sean was very knowledgeable and reliable with the installation of three mini splits in my home.!!!!! He and his workers installed them all in one day and did a great job! Cleaned up and left my home with such wonderful AC. I would recommend him and his company to everyone!

    5

    Sean was very reliable throughout our installation of Mitsubishi ductless system. He is very knowledgeable about minisplit systems, and his responses to questions were extremely detailed and helpful. Needless to say, we chose Pro Heating and the install was excellent! He was present during the installation and came by the next week to take the time to ask us how the units were performing and to answer any questions. He is responsive, friendly, and honest in his work.

    5

    Very satisfied with my recent experience with Sean and pro heating and cooling. They installed a ductless ac system in our living room that cools my entire first floor in minutes. even better the unit can also heat the home. Being able to control all of the above from my phone is awesome.

    5

    Sean and his crew were great to work with to get our new mini splits installed. Professional, knowledgeable, and very responsive! We received multiple quotes and Pro Heating and Cooling was the best overall in both customer service and pricing. Highly recommend.

    5

    We used Sean’s company to install a new heat pump and tankless hot water heater. The guys were great! Sean gave us a really complete and detailed quote so we knew exactly what we were getting. He always kept us up to date on timelines, texted us often on updates and completed all the work on time. We have some other work needed on an older mini split and are definitely gonna use this company again!

    5

    We had a great experience with Pro Heating and Cooling concerning our faulty heat pump in today’s freezing temperatures. . Sean responded right away to our phone call. Rafael, the technician, came on time and was knowledgeable and informative in fixing the system and teaching us how to troubleshoot ourselves. Highly recommend!

    5

    We absolutely loved working with Sean and his team. The whole process felt genuine with focus on our main issue and what we needed. Never felt like they were being salesmen but truly focused on the service. The follow up was awesome and they were so quick and efficient, really respecting our time. Great workmanship and great humans. Can’t recommend Sean and his team enough.

    5

    I have to say l had the best experience with Pro Heating & cooling company. Your Tec was on time and went right to work he was very professional and explained everything to me and more about my furnace l got a first hand look on the workings of my heating system. I felt very confident that l have now found my permanent Heating co. Today it is hard to trust your decision when it comes to big issues like Heating and Air conditioning and now l no longer have to look l have my go to company in any emergency.
    Sincerely Susan Barish

    5

    Sean and his team of Abel, Fernando, Rafael, Dogo and Fabio did a wonderful job insulating our ducts and installing a ducted heat pump for the 1st floor of the house and 3 ductless heat pumps for the upstairs bedroom. The arrived when they said they would and worked very efficiently as a team until the job was complete. Would highly recommend.

    5

    I had to have two parts replaced on my furness. Rafael was the tech that came out to do the work. He was excellent. Efficient in his diagnosis of the issue, and explained everything in detail. A very personable demeanor. I also had Pro Heating replace my AC unit about a year ago and they were excellent then for the install. I will continue to hire them for future work.

    5

    These guys were awesome -- quick, clean work. We had a whole home heat pump system installed to replace our oil burner. Would recommend.

    5

    Ran into an issue with my system right before the Holiday Weekend. From the moment my phone call was answered I knew I made the right decision. Sean and the guys at Pro HC did everything they could to get me back up and running ASAP. His crew battled rush hour traffic to find the right piece to repair my unit and had it installed quickly. Would highly recommend Pro HC for anyone looking for HVAC service.

    5

    Our AC wasn’t working and Pro Heating and Cooling responded to me immediately and were at our house the next day! Rafael, the technician, was friendly, professional and had everything fixed quickly. Dennis was very responsive and answered every text within minutes. They did a great job! Highly recommend.

    5

    ⭐️⭐️⭐️⭐️⭐️
    I cannot say enough good things about Sean and everyone at Pro Heating and Cooling! From start to finish, they were kind, professional, and went above and beyond. Another company had completely failed us on a unit, leaving us freezing in the winter and sweating through the summer with no resolution. After months of frustration, we finally found Pro Heating and Cooling — and they saved us in no time!

    They not only repaired/replaced the unit, but did it with genuine care and hard work that is so rare to find these days. Their customer service is unmatched, and the entire team truly treats you like family. A million out of 10 recommend — if you need heating and cooling done right, these are the people to call!!!!

    5

    I received 4 quotes for a fairly intensive job for a mixed ducted/mini split system. The quote I got from Pro Heating and Cooling was SUBSTANTIALLY better than the others!

    Sean's team was able to finish the job in less than a week, and the the quality of the install is great. The ductwork is clean, and the refrigerant lines are well hidden.

    Additionally, Sean guided us through the mass save system. It can be an intimidating process with many steps (home eval, heat loan application, weatherization, rebate applications, etc.). Without his guidance, it would have been way more stressful and likely error prone.

    Our experience with Pro Heating & Cooling was fantastic, can't recommend them enough!

    5

    Everyone at Pro Heating and Cooling was great to work with and the did a fantastic job replacing our old HVAC system and installing a new one. Highly recommend them to anyone in the Dedham/Westwood area (and beyond).

    5

    HIGHLY RECOMMEND!! Amazing experience from start to finish. Transparency, informative and super helpful- plus they got the job done quick, and beautifully - Sean put a lot of though in to where to put the units and it just worked out great!! Thank you so much Sean!!

    5

    Sean and his team did an excellent job with scope of the work (HVAC heat pump install) and being specific as to what the install would entail. Sean, was an excellent communicator and was helpful with the rebates available for the service. I couldn’t recommend him and team more, Maryellen in the office was extremely helpful with the rebates available submissions. Our cooling has been amazing and the bills so far have saved us a lot.