Appliance Repair reviews in Duxbury, Massachusetts

4.4 based on 13 reviews Back to the listing
    5

    Fast and reasonable

    5

    Was professional, reasonably priced and fixed in a timely fashion

    5

    Great service prompt and on time reasonable rates

    5

    excellent service, very responsive, shared details of what he was doing throughout repair

    5

    Brian is thorough, honest, fair in pricing. Didn’t send a bill until the problem was completely resolved.

    5

    Just had my fridge repaired by brian.damned mice ate through the cord and harness.unbelievable service! 1.5 hours from my call to up & running

    5

    I have used him for appliance repairs a few times and he never lets me down. Quick turn around time and great service!

    5

    It was very difficult to find repair service in a timely fashion but when I called South Shore, I was scheduled for the next day. Brian came and found the problem with refrigerator and was able to find the part and returned to install it the next day. He was very informative and his pricing was good! Highly recommend him!

    5

    Brian was able to schedule our service call quickly and pricing was fair. Will definitely use South Shore Appliance again

    5

    Brian has done repairs on our refrigerator, installed a new microwave (which turned out to be very complicated because of an inenept previous installation) and is now repairing our oven. He's always shown up when he said he would, his rate are very reasonable and he stands behind his work.

    1

    Unprofessional. Confirmed an appointment 3 days in advance and never showed up. Called and texted several times but never got an answer. Time waster. Could have gone with another company

    5

    I never write reviews but Brian deserves it. Reached out after having a horrible experience with another company just diagnosing my washer. He was able to accommodate us into his busy schedule and fixed my washer in no time. Honest, reliable and a very fair price. He is even coming back out next week to check out my microwave. Cannot recommend him enough.

    1

    Unprofessional experience. We are located in Plymouth, MA. Our oven fan stopped working. The technician came for the initial assessment and provided an estimate, however, there was no follow up. We accepted the quote provided via email, left voice mail messages and sent text messages inquiring on next steps and timing. There was never a reply provided. After more than 5 attempts we moved on. Communicating with customers is a basic tenant of providing good service. Very disappointing. Go with a company that will be reliable.