HVAC reviews in Easthampton, Massachusetts

Same day service on the day I called for no heat upstairs. Honest advice too. Highly recommend them.

Came within 2 hours of our call. Super knowledgeable.

Service technician was friendly, arrived on time and service was prompt. However, I was charged $450 for a part that is available online for $150, so that is a 300% markup, which seems excessive.

Donny Trombley provided excellent A/C tune up services to me recently. Very polite

I have been a customer at Cernak Fuel for many years, and I have always been happy with the service I have received. I would highly recommend them.

Bought a new furnace from them. They are quick to come and fine tune any problems. (no big things, just getting familiar with it)

Donnie the technician was helpful, friendly and knowledgeable. I appreciated the time he took to explain the ins and outs of my boiler. Thank you Donnie!

I called on a Saturday because I want to bed with no heat the night prior...within the hour of the call I received a call from the technician...about a hour later he was fixing my heating system...he my heat up and going no time flat...he was kind, respectful and helpful for what I needed to know for better service in the future....Thank you for being a pleasant company to work with. Penny Perry....Sonya Funks daughter

I got a contract with them for low-cost oil all winter. And their technician, Donny, is pleasant and respectful and he explains things to you.

The technician, Walter Goulet, who serviced my ancient furnace was great. He cleared a clog in the thingamajig to avoid a costly repair in the future and it works really well now.

Any inquires to the staff at Cernak Fuel have always been an answered with professionalism and knowledge. Enjoy working with this company and its people.

Trish was extremely helpful, pleasant and answered all my questions about oil purchasing options. Cernak is a great company to do business with.

Really want to thank Donny (and his apprentice!) for taking the time for all the details--explaining the system, recommending best practices, going out of their way to clean everything. Excellent service! Excellent approach!

The Cernak technician was fantastic! Cleaned up after completing the job, and did a very thorough job. And was done in a timely manor!

I arrived home at 3:00 pm on Friday, no heat, tank empty. Help responded from another call, and response team was excellent. However it makes me uncomfortable that the service allowed the tank to reach empty.

I had a very nerve wracking experience in which I ran out of oil the evening before. HOP energy, who Cernak is a branch of, helped me promptly. Thank you for the wonderful experience!

As always very courteous and accommodating to every need. Nice to actually speak to a live person. Doing business with Cernak HOP Energy is a pleasure.

Signed up for new account. Attracted by the cheap price. Told someone should be home for the first delivery so driver could check tank and connection. Asked woman for a morning delivery and she said we would get the fuel on Monday morning or she would call us if there was a change. Here it is 3:16 in the afternoon and still no delivery!!!!!!!!!

Great service to date, including friendly & accessible customer service folks who have helped us find out the answers to questions about the existing equipment at the house we purchased, and quickly straightened out a billing error. Wouldn't hesitate to recommend them to anyone needing fuel services in their region.

I was told last week by 2 different people that I was supposed to get oil delivered today. I have a contract with Cernak and am almost out of oil. I am not happy and will chose a more dependable company in the future. No oil was delivered today.

Worked diligently to get the right pricing! Very courteous.