Home Services reviews in Framingham, Massachusetts
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Provides Excellent House Cleaning services.
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amazing cleaning service! very professional and so, so nice!!
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Renata and her team are pros and clean my house with care. I always look forward to having a clean house after they do their work.
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We just had our home deep cleaned. They were very professional and hard working and reasonable prices. My house is cleaner than its ever been. Not just surface clean but deep cleaned. Even baseboards and window sills. I have sighed up for a monthly maintenance cleaning and will be using them to clean my parents house to get it ready to sell. Highly recommend this company. Very happy with service!
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Renata and her crew are SO nice and SO great at their jobs! Renata is a mom so totally gets what it's like to have a really busy house. I trust them completely in my house. They come sometimes when I am home and sometimes when I am not but are always respectful of my house. My house sparkles when they leave. They offer options to use your own products or they will bring their own, which I love. They also put shoe covers on, which I really really love. My favorite thing about this company is their communication. I get an email and a text when I am scheduled, when they are on their way, when they arrive and when they are done. I highly recommend Simple Green Cleaning.
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Prompt communications, friendly staff, high-quality services, and very reasonable pricing. Would recommend Paul and his team!
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We have been using Paul and the team for many years and have always been very happy with the work that they do and the way they treat us as customers and as people. Excellent company and wonderful people!!!
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We have been using Paul and his teams for a very long time. He is flexible and his teams are very professional. Highly recommend.
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Paul is caring, hard working, and cares a great deal about doing a good job for the world. Highly appreciate and recommend the business as a signature example of customer service, kindness, class & humanity!
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We LOVE 5 Star Cleaners! Paul & his team are "world class" and provide a service we feel we could not live without :) We look forward to the day when they come to clean the house, it smells beautiful, feels fresh and looks beautiful!!!!
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We are a long time customer of 5 Star across multiple homes as our family has grown. Paul and the the 5 Star associates have been fabulous throughout the years. As a customer, you will be pleased with 5 Star.
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I've had an excellent experience with 5 Star Professional Cleaning. They're detail-oriented and go above and beyond to make sure everything is spotless. The team is respectful, efficient, and trustworthy. I highly recommend them if you're looking for reliable, top-quality cleaning services at a fair price.
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We have been using Five Star cleaning for 25+ years. They have stayed with us through moves from Wayland, Sudbury and now Marlborough. They are a rock solid company. Always show up and do meticulous work. I have also used the. For pressure washing and rug cleaning. They are worth every penny.
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Paul and his crew have been cleaning my house since 2002. They do an outstanding job -- fast, thorough, and on time. They also do a great job with the annual window and gutter cleaning. I highly recommend them!
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Five Star Pro Cleaning is the best - I have been a customer for 25+ years and am consistently happy with them. Never an issue or problem and they are always meticulous in the efforts.
Great and friendly staff - nothing ever broken or stolen and my husband constantly leaves money lying around.
Paul, the owner, is a great guy and one of the people who cleans my house has been consistent for 25+ years - he's like part of the family at this point.
I highly recommend them - great company - they always show up as scheduled and the few times I've had to change the day of the cleaning, they were accommodating and it wasn't an issue.
Thank you 5 Star Pro Cleaning! -
Paul and his team are so easy to work with and thorough! Always makes time for us, even if it’s last minute. They do a fantastic job and good attention to detail.
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Amazing work. Paul is responsive, flexible, reasonably priced, and his team is stellar. They cleaned my windows, basement, garage, and entire house before sale. My house sold in 3 days, which I think says it all! I would recommended 5 Star every day of the week.
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The cleaning crew was nice. They forgot to empty trash cans and clean a bedroom but overall it’s okay. One person broke a tray but things happen so I didn’t complain back then. The owner, however, wasn’t consistent with the pricing and she’s charging me more after the cleaning is done. After I told her they didn’t clean one room she’s not responding. Please correct the invoice to what we agreed earlier this year. If you change prices at least you should let ppl know first.
UPDATE: Service lasted for 6 months, not a year. I’ve never received any emails regarding rate increase. I paid the last invoice w/ the original amount bc that’s what we agreed on. Also I didn’t file for incident report bc I didn’t want the person to feel bad. -
They took my booking online, then the next day sent a text with no identification saying they don't provide service in my area. I didn't know what it was referring to, so I disregarded it. I got two confirmation texts, including one one hour before they were due to arrive. At the time they were supposed to be there, I got an automated email saying it was cancelled. The person who responded to my email was then rude and told me I should have known.
Garbage customer service, not so much as an I'm sorry. -
We've been using their services every few weeks for about 6 months now, and they consistently deliver a great experience. Email/texts before they arrive, and always leave the house looking very neat.
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I strongly advise for you to steer AWAY from this company. I would give this poor excuse of an establishment 0 stars if I could. There are far more reputable services available in the Metrowest Area. Renata (unknown her exact role in the establishment) was extremely rude. We had scheduled a deep clean for our house and out of our moral responsibility we had found out one of our family members tested positive for COVID, so the workers arrived at our property that morning without any PPE as portrayed on their site.
We notified them about the positive case and to reschedule. They charged me $450 for the service that they did not even perform. I understand the notion of a cancellation policy, however there should be a contingency plan if there is any member of family tests positive that day. We attempted to speak to Renata about rescheduling, and she hung up on me. Very arrogant stating that she is "too busy" to attempt to reschedule. We will be pursing legal action per state/federal Consumer Rights laws.