All reviews for Harmony Heating & Air Conditioning

We had a 24-year-old heater on the roof of our commercial building in Framingham that was barely working and needed to be replaced. After talking with three different heater repair companies who understood the job, including the need for a crane, we chose one because of their professional approach and creative options that gave us great value for the price. It was obvious they care about building long-term relationships with customers. They kept us updated and answered all our questions during the whole process. Our new heater was installed and works perfectly, meeting all our expectations. We would definitely recommend them to anyone needing heater repair or installation in Framingham, and we plan to use their services for our home heater needs too.

I am very happy with the furnace repair service I received. The person in the office was extremely helpful on the phone and scheduled my appointment quickly. When the technician got delayed at a previous job, they called to let me know he was running late but assured me I was still on the schedule. Their communication was excellent—Kyle called when he was on his way and even gave me an estimated time of arrival. When Kyle arrived, he was very friendly and professional, and he fixed my furnace quickly. The problem turned out to be a communication issue with my old thermostat, so Kyle replaced it and made sure the heating system was working perfectly before he left. Having them service my home in Framingham was a great experience. They really know how to take care of their customers!

We had a fantastic experience! We’re really glad we called when our furnace stopped working. Randall was friendly, knowledgeable, and honest. He came out to our house in Framingham, checked the furnace, looked over the ductwork and pipes, and explained everything clearly. He gave us helpful suggestions, answered all our questions, and provided a free estimate. Talking with Randall made us feel comfortable and sure we’d picked the right team for the job. The prices were fair, especially given the high quality of the furnace repair work. The crew was on time, professional, polite, and careful—they even laid down a drop cloth from the work area to the front door. We can’t say enough good things and highly recommend their furnace repair service!

This is truly the most honest company you will ever work with for heater repair. I’ve had to call Harmony Heating & Air Conditioning more than once because my heater wasn’t working right. Each time, they were straightforward with me and explained that I didn’t need a new unit. Kyle came out today and took the time to show me a few things I was doing wrong, which was causing problems with my heater. He could have tried to sell me extra parts or services, but instead he taught me how to keep my heater running smoothly. I really appreciate how honest and helpful the team was.

We recently had some kitchen work done, and the contractor was jackhammering close to our AC’s refrigerant line. I called an HVAC company to let them know what was going on, and they responded right away. Randall and his team quickly came out to recover the refrigerant from our air conditioning unit, just in case the line got damaged. As it turned out, the contractor accidentally made a hole in the line, but because of the HVAC team’s fast response, we didn’t lose any refrigerant, which saved us a lot of money. A few days later, Randall’s crew returned and expertly relocated our refrigerant lines into the attic. They finished the job in under two hours. The team did excellent work, were very professional, and treated our home with respect. We’ll definitely be using them again for future AC and furnace maintenance or any other HVAC needs. Highly recommend for anyone in need of reliable heating and cooling service.

one of my heaters stopped working during a cold day in framingham, so i started looking for a reliable technician nearby. i really wanted someone honest and local, and i'm glad i found harmony heating & air conditioning. randall showed up just a couple of hours after i called, and got right to work. he figured out the problem quickly, explained everything clearly, and even showed me the parts that needed to be replaced. in about 30 minutes, my heater was working great again. i really appreciate how friendly and knowledgeable he was. the 5 star reviews are true—this is definitely the team i'll call for any future heater repairs or hvac work!

I always do a lot of research before making a big purchase, especially something like a furnace that I’ll have for years. I compared different furnace brands for quality, price, and reliability, and decided on one that fit my needs. After that, I looked for a company in my area that installed this brand, had certified furnace technicians, great reviews, and top ratings. I asked a few companies for quotes and picked the one that seemed most trustworthy. Maximus, the technician, really knew about furnace systems and explained everything in detail during his visit, which made me feel confident in my choice. The installation team, Dustin and Stanley, did an outstanding job. Our furnace setup was a bit complicated, but they worked hard to make sure everything was installed just right. We went with a two-stage furnace system, and it’s made a big difference in keeping our home comfortable. The temperature and humidity are much better controlled, and we’ve even noticed we can set the thermostat higher because the air feels less humid. I highly recommend this company for furnace repair or installation.

My central air system started acting up, so I reached out to several HVAC companies and was fortunate to come across this one. The person I spoke with was incredibly helpful in scheduling my appointment, and I received clear communication every step of the way. Stanley showed up right on time and was very professional and extremely knowledgeable. He carefully inspected my system, quickly figured out the problem, and got everything working smoothly again. The advanced diagnostic tools Stanley used were impressive—it was like watching a high-tech lab in action. Even better, he took the time to explain what he was doing and taught me some useful tips for maintaining my HVAC system. From start to finish, the customer service was outstanding. It’s rare to find this level of dedication and expertise these days. I won’t trust anyone else with my HVAC maintenance going forward.

A team from Harmony Heating & Air Conditioning spent several days at our home in Framingham installing a ductless heat pump system with two outdoor units and six indoor units. not only was the crew always on time, polite, and professional, but they also made sure the slimducts outside matched exactly what we wanted. i work from home and was around for the whole installation, but i never felt like i had to check on their progress. kyle took the time to answer my questions and made sure everything was just right. if you're looking to get a mitsubishi mini split ac system installed, i highly recommend going with this company for their great service and attention to detail.

After years of dealing with heating problems on the second floor of my home, I decided to look for furnace repair and installation services to help regulate the temperature. I did a lot of research online about different types of furnace systems so I could make an informed choice. What really impressed me was the expertise and patience of Stanley, who came out to help. He listened carefully to my concerns and explained which furnace options would work best for my house, and his advice was exactly what I needed. We ended up installing a high-efficiency furnace with variable speed settings and a well-designed mount that keeps the unit running quietly. Stanley also added extra venting in the attic, so now the warm air circulates properly and the house feels much more comfortable in no time. Since the new furnace was installed, we've really enjoyed the consistent heat and improved air flow. Stanley was very professional and followed up after the installation to make sure everything was working well. I felt comfortable having him work in my home, and he left the area spotless after finishing the job. I highly recommend considering this company in Framingham for your furnace repair or installation needs.

My husband and I recently needed to replace our HVAC system when it stopped working right before a stretch of hot weather. The team responded quickly and managed to get our whole unit swapped out within just a few days. The installation was completed in a single day, and everything was handled smoothly from start to finish. Stanley and the rest of the crew were very knowledgeable and friendly, making sure the installation was done right. Throughout the process, Stanley checked in often and made sure everything was going according to plan. Our new HVAC unit has been running perfectly and is much more energy-efficient, which we really appreciate, especially with the changing weather here in Massachusetts. We are very satisfied with the professional service and high quality of work. We would definitely recommend this company to anyone looking for reliable HVAC services.

We have been loyal customers for many years, and have always been impressed with the quality of ac repair and maintenance services. There are plenty of companies out there, but it's hard to find a technician as skilled as Randall. He has taken care of our two air conditioning units for a long time, making sure everything runs efficiently and safely. We always ask for him when it’s time for our annual maintenance, and don’t mind waiting for his availability. With four kids in our home, it’s important to us that our cooling systems are reliable and safe, and Randall always gives us that peace of mind. He’s a big part of why we keep coming back.

I have been a happy and satisfied customer for over 10 years. They replaced my broken furnace when we first started working together. Since then, every technician who has come for furnace maintenance has always been on time, thorough, careful, and professional. Most recently, Stanley has been helping me, and he is fantastic! He is very trustworthy, patient, and explains everything in simple terms I can understand. Whenever a service is recommended, I get a fair quote and a clear explanation of the benefits and details. I highly recommend their furnace repair and support services.

Harmony Heating & Air Conditioning provided excellent service at a fair price. My thermostat stopped working one evening, but the weather was mild, so I called the next day and someone answered right away. I scheduled an appointment, and Stanley arrived early in the morning to install a new thermostat quickly. He gave me an upfront estimate for the installation and also removed the panels from my furnace to check everything and cleaned the flame sensor for free. Everything was done efficiently and professionally.

kyle and randall were great—very friendly and professional. we had just moved into a new house and found out the furnace was really old and not working right. since we never had to replace a furnace before, we were a little nervous about the whole thing. harmony heating & air conditioning explained everything clearly and made us feel at ease with the process. we scheduled the furnace repair and installation for a saturday, and the team showed up on time, finished the job in one day, and kept everything clean. we also had them put in a new smart thermostat and they took the time to show us how it works. excellent service!

Our old AC unit had been running for 18 years and was really struggling to keep up. After moving, we realized we needed a new air conditioning system. We had tried a couple of other solutions, but nothing quite worked until some friends recommended we reach out to a local AC repair company. Maximus came out the same day, checked everything, and explained that the unit was probably beyond repair, but still gave us a fair estimate for fixing it. We decided it was best to upgrade, so they installed a brand new AC unit and replaced all the old ductwork, which was over 40 years old and falling apart. Throughout the whole process, they were always on time, friendly, and professional. Now our home feels comfortable and cool again, which is perfect for those warm Massachusetts summers. We’re really happy with the service and would definitely recommend them to anyone needing AC repair or replacement.

I’ve called Harmony Heating & Air Conditioning a few times in the past for vent cleaning and AC repair, and recently reached out for help with a furnace issue. When Kyle arrived to check out the furnace, he discovered there was water in the pressure switch, which stopped him from moving forward with the repair. Even though he couldn’t complete the service, he explained the situation clearly to me, referred me to a company that could help fix the problem, and even stayed with me while I called them so he could explain exactly what was needed—all without charging me a dime. As Kyle was leaving, he called to let me know he figured out what might be causing water to get into the exhaust: the cap on the roof was missing. He suggested mentioning it to the other company so they could bring a replacement cap when they came out to fix things. I really appreciate the honesty, the extra effort, and the professional advice. I’ll definitely be using their AC repair and maintenance services again, and will recommend them to friends and family. Looking forward to working with the team when it’s time for my next AC service!

I called for furnace repair late on a Friday afternoon because my heat wasn’t working, though the rest of the system seemed to be running. I was happy that a real person picked up the phone right away, not an answering service. I explained the issue, and they said someone could come out right away to check it out. The service fee was $99, which seemed normal to me. Kyle showed up in about 15 minutes and quickly figured out what was wrong with my 30-year-old furnace—he diagnosed the problem in about 10 minutes. The part I needed was delivered quickly, and Kyle replaced it, put everything back together, and cleaned up before he left. He even changed the furnace filters for me and showed me how to do it, since I’m new to this house and didn’t know much about the furnace. The extra cost for parts and labor was just $109, which I thought was very fair. Kyle was professional, efficient, and friendly, and he made sure to answer all my questions and explain everything in simple terms. He also made sure the work area was spotless before leaving. I couldn’t have asked for better service. I’ll definitely call again for any future heating or cooling repairs!

I was having trouble getting my AC fixed because another company kept delaying my service, saying the unit I wanted was out of stock, and they were charging way too much for a heat pump and air handler. Luckily, I decided to call this company instead. They gave me a much better price and even upgraded my thermostat to a Wi-Fi model, so now I can control the temperature from anywhere. The technician, Kyle, was very professional and didn’t even ask for any payment upfront—he just wanted me to pay after the work was finished and I was satisfied. I’m really pleased with how quickly and smoothly everything went. If I could give more than five stars, I definitely would. I highly recommend their AC repair service!

I recently had my AC unit checked out in Framingham and had a great experience with Randall from Harmony Heating & Air Conditioning. He was friendly, professional, and really knew his stuff when it came to diagnosing the problem. I had some rust showing up on the flue pipe, and Randall took the time to explain what was going on. Other companies in the past had suggested different causes and wanted to replace the pipe, but Randall pointed out that the rust was on the side, which didn’t line up with those explanations. He figured out that the pipe was probably reused by a previous owner and just rotated, so the old rust ended up on the side. Since there weren’t any new signs of rust underneath, there was no need to replace the pipe right now. His honest advice saved me money and gave me peace of mind. I really appreciate the thorough and honest service!

Since I was young, I always dreamed of having ice-cold air conditioning to beat the summer heat. After struggling with unreliable AC units in the past, I finally found the perfect solution with Harmony Heating & Air Conditioning. Randall and his team made sure my system was installed perfectly and running smoothly from day one. Every month, a friendly and professional team member gives me a call just to make sure my air conditioning is working well and to see if I need anything. Their customer service goes above and beyond, and their AC repair and installation work is truly top-notch. I couldn’t be happier with the results—my home stays cool and comfortable no matter how hot it gets outside. If I could give more than five stars, I would!