Tree reviews in Hadley, Massachusetts

Came promptly when called to diagnose the problem with our evergreens. Arrived the next 2 days to treat the trees.

Our work was scheduled for sometime in September, a two day tree removal and stump removal job. It was started on October 25th and they scheduled the second day for November 18th. Long story short no call no show on the 18th with a death in someone’s family after I called. We rescheduled for December 9th and now they have a problem with one of the trucks and won’t be able to make it. They weren’t able to give us a date yet and will have a call back to re-reschedule. I’m not gonna stress this cause our professions are in the medical field & funeral business and what we have seen in the last year has been so sad that this is not that important. Unless one of the pines falls on our house and then we will be using our own service😏

We scheduled to have a pine tree removed that represents a danger to our property on Oct. 18th and placed a 50% deposit. After waiting a period of time that felt reasonable, I called multiple times to ask when we' were on the schedule. The first call (Nov. 22nd) I wasn't given a date, but that they would call back. They never called back. I called two more times during their working hours (Dec. 7th and 9th) and was sent to voicemail both times where I left messages. Still didn't receive a call back. With no other alternative, I left a very poor Google review and finally got a call back the next day.

The crew was scheduled and came out to remove the tree on December 16th (nearly 2 months after the initial deposit was placed). Final removal of the tree and branch debris didn't happen until December 30th.

Overall, the poor communication and timing have been the most frustrating parts with this company. Aside from some ruts in our yard and a nearby tree that got hacked up a bit during the removal of the big pine, the crew did a good job on what I know was a tricky situation with the power lines so I've raised the rating on this review. It's doubtful though that I'll go with this company again for future projects considering my experience.

The service men who did the job was courteous and professional. I needed limbs removed from two trees that did not have easy access. They took the time to ensure that the job was done properly and safely. They made sure that I was happy with the job and did a great job cleaning up when they were done.

I am not tech savvy (hence this is under my daughters name for some reason) However I did want to take the time to write a review (something I never do) Why this time then. After doing all my own land clearing and cutting for the past 30+ years I would have thought that no one out there would ever do as good a job as myself or at least not as neat. The crew that showed up to take down some trees from a tight spot proved me wrong, they were first, very personable then they were very professional , organized, neat , detailed orientated and acomidating. A simple thing as one crew member telling the other to take that dead branch that not many would have even noticed and was not part of the job but would have bothered me after i'm sure showed me that they take the time to do the job right. Like I said detailed orientated, from cutting that one extra dead limb to raking the lawn this crew was very impressive. Thank you
Bob

I spent 10k on tree work with Lyndon and after my initial positive meeting with Cory it all went downhill in every possible direction and ended up being a nightmare for me. I wish I had spent an extra 6k for another company and saved myself the intense aggravation. No one is in charge of operations, no one person managed my days-long project that started 3 months later than originally estimated by Cory and still was stop/start. Cory didn't show up for the project, and neither did any other certified arborist. I do not recommend this company for residential work.

This crew was amazing to watch and work with! We have two enormous trees, one of which is tightly situated towering between two houses and the other tree had limbs reaching into wires. Both had many widow makers! Both exceeded 80 feet in height! The care and safety measures in which they operated were impressive. They completely and carefully cleaned up leaving the property looking spectacular! I will only use them in the future.

My husband and I highly recommend SavATree. A special shoutout to the crew Josh, John and Richie that did alot of pruning on our pine trees. They were extremely professional and friendly. They double checked everything and cleaned up everything on our property. We are a very satisfied customer! Thank you for making our yard amazing.