HVAC reviews in Holyoke, Massachusetts

Looked at there roof. They also do work with the company I work with BK Construction

Really nice people. I talked with the guy that loaded me and he has been working there for 50 years. Very pleasant guy.

Fast unload do not turn down young st go to light right then next right before low bridge their dock r on side of building

Haven't worked with them, but I don't think I would. Got cut off by one of their drivers on the trail while coming home from work. Extremely unprofessional and unsafe.

My old thermostat was a relic, but the new digital one they installed is so intuitive. I can actually program it now, which is amazing!

They helped me apply for a low-interest loan for my new HVAC system, making the upgrade financially feasible. Their support throughout the process was invaluable.

We felt more at ease on a chilly winter night thanks to Holyoke Heating & Air Conditioning. They were prompt in their arrival, identified the issue, and swiftly turned the heat back on. Their technician was courteous, professional, and well-informed. I appreciate how quickly they responded. Holyoke Heating & Air Conditioning is a reliable business!

Don't bother using Sears Home Services
They will spend the time to call, email, text you harassing you about your appointment date then cancel it 4 hours before they will be there. Worthless company

5 stars for the nostalgia!
All jokes aside, this was a decent place, quite expensive though.

I had the pleasure of using Reidy's services for the past three years. Cannot say enough about them ,from the service reps who are outstanding to Michelle who makes you feel very good and helps you with your needs Thanks Reidy

I called in the morning for service on my central AC which wasn't working properly. I was very pleasantly surprised to be given an appointment same day! The technician arrived mid-morning, quickly diagnosed the problem, replaced the faulty part, and had it up and running in no time. He explained everything clearly, was personable and professional.
This is our second experience with Reidy that went exceptionally well. I highly recommend this fine, locally owned business.

We converted from #2 fuel oil to natural gas heat on our two properties two years ago. Reidy did both conversions and their work was excellent. They were honest, on time, and on budget. One conversion had a 1.5 year savings payback (burner replacement only) and the other has a 6 year payback (complete boiler/burner replacement). The fuel savings is immense. Reidy also quickly fixed our central air-conditioning system after two other HVAC contractors couldn’t.

Even though natural gas burns very clean compared to oil, we have Reidy do an annual inspection just to be sure we have a safe system.

We woke up with no heat and Reidy's had a repair man out at our house in a couple hours. When he arrived he was professional and polite. He finished the job within an hour and the price was more than fair. I will be using them for all future heating/ac needs. I would recommend them to my family. Thank you Reidy's.

Great service, friendly and knowledgeable staff. Will keep doing business with Reidy.

I was surprised to see an email from Reidy Heating & Cooling for a customer rating since I never got a quote to do the job even after multiple attempts to contact them. This is after they came out to the house for the initial evaluation. I ended up getting the job done by another contractor. If your are short staffed just be up front about it.

On November 4, 2022, Reidy Heating and Cooling completed the installation of a new Heat Pump and Air Handler. As a part of that installation an auxiliary electric heating unit was also installed. The technician who programed the units stated the auxiliary unit would only activate on extremely cold conditions. On reviewing our electric bill in January, we found our electric bill had escalated from $131.31 in October (pre installation) to $571.55 in December. When confronted with the information, Mr. Reidy agreed there was an obvious problem. On 19 January a Reidy Company technician arrived to evaluate the problem. The technician stated there must be something wrong with the programing. The technician then spent 3 hours trying to reach Carrier technical support. He stated the auxiliary (electric) heating unit had been programed to turn on whenever the thermostat called for heat! He said he did not know how to program the system and we should call for another appointment. The same technician returned on 23 January and spent another 4 ½ hours trying to program the system. Prior to leaving, he stated he had programed the heat pump to turn off at 20 degrees and the Aux. (electric) heat would provide the necessary heat. I told him that was unacceptable and to turn off the Aux (electric) heat. As the technician departed, he stated he did not know how to turn off the electric heat which was now programed to come on when the outside temp dropped below 5 degrees and when the outside temp climbed above 65 degrees. I told him that made no sense to which he agreed and stated he did not know how to program the system. On 24 January, I spoke to Mr. Reidy and asked him to explain what the technician had done. He stated he did not know but would talk to the technician and get back to me. Despite calling the Reidy Company every day for many weeks, I never again spoke to any one other than the woman answering the phone. Mr. Reidy was always out of the office; too busy; will return my calls; will get back to me when he has 5 minutes. etc. etc. etc. On 6 February I contacted another heating and cooling company, A Plus HVAC, to program the system. After several hours of trouble shooting the technician said the auxiliary (electric) heat had been programed to come on whenever the thermostat called for heat. So at the additional expense of hiring a second HVAC company to correct what Reidy Heating and Cooling Company was unable or unwilling to do, and electric bills at 3 and 4 times what they should have been , our heat pump is now functional.

Bill was great. Resolved the carbon monoxide problem with a good cleaning. Price was very reasonable. Others did not take the time he did without costing an exorbitant amount. Happy with it.

Excellent customer service, discovered a defective igniter & solved a low water pressure situation in the fill zone.

A technician from Reidy recently performed an annual inspection on the gas furnace in my condo. He was thorough, and he met with me afterwards to confirm that everything was working properly. I was able to get an appointment in a timely manner. I am on Reidy's annual maintenance program.

I was very pleased with the yearly maintenance. Fair price.
They came on a Friday afternoon when the hot water was off.They came on Sat..
and installed a new water heater. I am so lucky that I had a maintenace contract with Reidy.RC.

Reidy did a great job installing our tank less water heater. Roger came to the house and explained exactly what they would be doing and what we should expect. They made the appointment and their installers was on time and polite and wasted no time getting the job done.

The reason we called them in the first place was that they had been doing the regular maintenance on our furnace and central air for two years.

We wouldn't go anywhere else . I don't worry about heating hot water and ac anymore