All reviews for J&M Carpet Cleaners

Kayden and Russell were remarkable. Courtesy, helpful, and explained what they are doing. Setting up an appointment online was easy as well and received updates and confirmations from the day I made my appointment to the day the work was done. Don’t hesitate to use this company or ask for these men.

i had a scheduled appointment with a carpet cleaning service in hull. the arrangement was for my carpets to be cleaned between 10 a.m. and 1 p.m. promptly at 10, i received a call from bernard, who notified me he would arrive at my location in just 10 minutes. bernard was not only highly professional but also had a warm and friendly demeanor. he did an absolutely incredible job, leaving my carpets looking fantastic. i'm overjoyed that i chose this carpet cleaning service. thank you.

i was thrilled with the carpet cleaning service that was performed today. collin, the owner, was nothing short of professional. plus, he arrived ahead of the scheduled appointment time, which was a pleasant surprise. i would wholeheartedly recommend this business to anyone in need of carpet cleaning in hull. i must also acknowledge erik, who helped set up the appointment. he was incredibly helpful and patient, ensuring that everything went smoothly.

I am absolutely delighted with the carpet cleaning job that Bernard did on two of my rooms and an upholstered chair in Hull. Despite the fact that they are over 20 years old, they now look brand new. Moreover, Bernard was not only professional but also very considerate towards me and my furniture. I won't hesitate to utilize this carpet cleaning service again.

I absolutely adore J&M Carpet Cleaners' carpet cleaning service. I have been faithfully using their service annually since 2018 and I can't recommend them highly enough. Their technician, Jamie, has consistently been professional, knowledgeable, and truly a delight to work with. It gives me a sense of satisfaction every time I employ their service. Keep up the excellent work, Jamie!

This was our first encounter with a carpet cleaning company and we were absolutely impressed with Erik and his assistant, Jamie from J&M Carpet Cleaners! Being parents to 3 children and owners of several pets, there were numerous areas in our carpets in Hull that required special attention. Erik carried out an extraordinarily thorough carpet cleaning process and we were all amazed by the results! I cannot recommend their service highly enough!

Today, we had Bernard from J&M Carpet Cleaners rejuvenate our carpets in Hull. Our rugs are now remarkably clean and vibrant. What an amazing individual he is! He demonstrated exceptional diligence and displayed a great deal of pride in his carpet cleaning expertise.

This is my second time availing the services of J&M Carpet Cleaners, and I must admit, I'm equally amazed as I was the first time! Their dedication to quality and professionalism from start to finish is commendable. To start with, their pricing is incredibly reasonable, particularly given the excellent quality of work they provide. It's a breath of fresh air to find a company that doesn't skimp on quality even while offering competitive prices. Furthermore, the level of their work justifies itself. My carpets are looking and feeling brand new again. But what truly distinguishes J&M Carpet Cleaners is their amiable service. From the first query to the completion of the task, Jamie was polite, accommodating, and genuinely committed to ensuring customer satisfaction. So, if you're seeking value-for-money prices, top-quality work, and amiable service, look no further. They've certainly won a loyal customer in me, from Hull.

Jamie and Bernard are an extraordinary team from J&M Carpet Cleaners. They are professional, genuine, and thorough. They finished the carpet cleaning task, did a remarkable job on a tough carpet, and managed it all with a smile and a fantastic sense of humor. I would recommend J&M Carpet Cleaners in Hull. Outstanding value for the high quality of carpet cleaning they delivered!

Collin from J&M Carpet Cleaners arrived right on time and got started immediately in Hull. He clearly explained the carpet cleaning tasks he was about to undertake and executed them superbly! In just 2 hours, he remarkably cleaned three rooms, along with conducting pretreatment, deodorizing, and protective procedures. I'm extremely satisfied with the carpet cleaning service provided by J&M Carpet Cleaners. I would recommend them to anyone in Hull in need of their services. Exceptional work!!!

Erik didn't just show up on schedule; he actually phoned me ahead of time to say he'd finished his previous task a bit early and asked if he could come to my place a bit sooner. I was thrilled with his proposal, and he arrived shortly after. As a result, he completed MY carpet cleaning task roughly twenty minutes ahead of time as well. Upon his arrival, he took a good look at my carpet, especially the blood stain that I had accidentally made (don't ask!), and laid out his plan. He answered all of my queries, described his strategy for tackling the blood stain, and then got started with his work. After he was done, I was astonished to see my carpet looking as good as new. The blood stain was completely gone, which was truly impressive. I was worried there might be some leftover, but he reassured me that he had cleaned the stain right down to its core. J&M Carpet Cleaners have been my go-to for carpet cleaning tasks for quite some time now. Honestly, no one does it better. I'm not exaggerating when I say that my carpet looks as good as it did when it was first installed in my Hull home. I'll say it once more: no one does it better.

I recently had a medium oriental rug and several upholstered chairs cleaned. I was initially concerned about using a big company that might just spray a lot of chemicals on carpets and call it done. However, from the first moment I spoke with Jamie, I could tell this service was different, and I felt confident in their care. Jamie answered all my questions and kept in touch with me throughout the process, accommodating my busy schedule with ease. She is truly a gem and very professional. Erik, who handled the cleaning, was just as professional, incredibly knowledgeable, and fully committed to making sure I was satisfied. My rug and chairs look fantastic, with no chemical smell or residue left behind. This team genuinely goes above and beyond. I was worried about this whole process, but I couldn’t be happier with the results!

After a recent house fire at our home in Hull, J&M Carpet Cleaners came in to handle the carpet cleaning and restoration. Our family had to stay in a hotel with our dogs for a couple of weeks. Erik, the restoration manager, met with us and promised that the team would have us back in our main living area by a certain time. They definitely kept their promise. Walking back in, all the stress and worry just disappeared—it felt like stepping into a brand new house! The crew went above and beyond, and every room looked amazing. We are so thankful for the hard work that brought our home back to life, especially right before the holidays. This is definitely a 5-star service!

I needed some assistance with cleaning my home since I have a busy schedule. I was tired of spending every Saturday on chores. I decided to try a cleaning service, and after just one visit to my home, my husband and I were thrilled! J&M Carpet Cleaners is trustworthy (I felt safe having them come while we were away) and they did an amazing job. It’s such a great feeling to return to a pristine home! The team is friendly, and their service is excellent. From dusting to bathroom cleaning, even the little touches like the neatly folded toilet paper (just like in a hotel!) made a big difference. I highly recommend them, and we plan to use their carpet cleaning services after the holidays!

i needed my carpets cleaned, and i heard great things from friends and clients about a certain service. the technician arrived right on time and transformed my carpets beautifully! they managed to remove stains i thought were impossible to get out. the professionalism was top-notch, and the results are fantastic! i'm thrilled with how fresh my carpets look now. i definitely plan to have them come back in the future. also, the customer service representative was incredibly helpful and made scheduling the appointment a breeze, which can sometimes be tricky. i even got the date i wanted thanks to a cancellation. overall, a wonderful experience!

The technician who cleaned my carpets was friendly, professional, and did an excellent job. I was really pleased with his work. I did notice that the online information mentioned moving furniture and placing something underneath it to protect the carpet, but that didn't happen. Instead, the cleaning was done around the furniture. However, that's alright since those areas probably didn't need as much attention. Only one person came for the job, and I understand that moving furniture can be a lot for one person. This feedback is more about the company than the technician, who truly did a fantastic job. I would definitely choose them again for my carpet cleaning needs.

I spoke to Erik, who was very friendly and responded quickly. He asked me to send a photo of my Oriental rug so he could take a look. He immediately knew the age of the rug and was confident about removing my dog's urine stains. The price was fair, and the pet odor was completely gone after the cleaning. I was also given helpful tips on how to care for my rugs. I’m really happy with the results, especially since my sense of smell is extra strong right now.

I had a carpet cleaning emergency when our big aquarium leaked all over the living room carpet. After getting the aquarium replaced, I needed a deep carpet cleaning fast. At first, I booked with a big company just because their jingle got stuck in my head, but I really wanted to help out a local business instead. A friend gave me a number, and not only did Collin fit me in sooner than the other company, but he also cleaned more rooms for a better price! Plus, I didn’t have to take time off work waiting around all day—he gave me a simple time window. I saved both money and time, which is great! On top of that, Collin even texted me after he finished to let me know my garage door was open. If you need your carpets cleaned in Hull, definitely give him a call!

J&M Carpet Cleaners got back to me within a day after I reached out through their website. We set up an appointment just a few days later. I had some stubborn, mysterious stains on the carpet that hadn’t been cleaned before I moved in. Collin arrived right on time, and I showed him the problem spots. He suggested a deep carpet cleaning for those areas, which I decided to go with because I wanted the stains gone for good. Collin cleaned three bedrooms, two landings, and 18 steps in just over two hours. The total cost was $150, and I think I had a coupon. Now, a day later, the carpets look fantastic and all the problem spots are gone. The carpets dried quickly too. I would definitely recommend J&M Carpet Cleaners—they were easy and pleasant to work with.

We had some used couches with a white cotton-blend fabric that really needed a good cleaning. After calling a few places, no one wanted to work with this kind of fabric. Then Bernard from J&M Carpet Cleaners came out and spent a lot of time carefully cleaning everything. He explained how to care for the fabric and how to let it dry evenly, and even gave us some spot cleaner for future stains. Once everything was dry and we put the couches back together, they looked amazing—just like new! People keep complimenting how great they look. Bernard was the only one willing to help with this tricky job and made sure we understood how delicate the fabric was before starting. Now we trust them with all our carpet cleaning needs.

i had a great experience with J&M Carpet Cleaners! Collin and the team cleaned my carpet and then explained different repair options since the edges were worn and the corners were coming apart. i decided to add a cord around the border instead of keeping the fringe. we had planned to do just two sides, but Collin finished all four sides for no extra cost, which made the carpet look so much better. the communication was quick and easy, and my carpet looks amazing. i know it will last a long time now. i really appreciate the care, hard work, and fair prices here. highly recommended.