HVAC reviews in Indian Orchard, Massachusetts

Great company great people

Have had a great experience for the last 5 years with John and Meana! Thank you for your sevice!

These people have always been professional with us. Always arrive as scheduled. Never a problem with them or their service.

I have been a customer for 10+ years and have wonderful service from John. I highly recommend his business.

Been using John's oil for a year and a half today got a delivery just to find out that I couldn't get heat so I called and they was out here an hour after I called thank you so much I appreciate him coming out knowing that the roads was yucky and taking the time to explain everything to us....

my experince with johns fuel oil is greed im going in for surgery tomarro and I need oil he told me to find another vendor after doing business with ths copany for 40 years I will be layed up in abed house for three week if I come come with a alinment the will be a major lawsuit ouver this id love to own his house on deer run whid who no where that money cane from all I no I y cater to you presious custome not this guy and it no ove yet I an a it engineer so I think you will see many blog like thisw

The woman answering the phone was rude from the beginning, sounded annoyed by my call for Boiler Service (yes exsisting customer). Not sure why you'd employ a customer facing employee that treats your customers this way. Yes, I called another company, they came out today to resolve the issue - and did so without an attitude.

Happy to give them my money!

POOR SERVICE. My parents have been ordering oil from them for a year. Last week they went to place their order, paid and went home. Two hours later my father received a call and the owner said come get your money back. My dad was so flustered he went back to the shop and asked why and the owner said “it’s to difficult to turn around in your driveway”. My father said the man was so unprofessional. He took his money and walked out in disbelief. HORRIBLE service. My parents are hard working people who were treated so poorly by this company.

I have been a customer of John’s Fuel Oil, Inc for a little over 7 years. John has always provided professional and excellent service. Always very helpful, polite and very knowledgeable about, oil, furnaces, and HVAC systems. John has installed my central air system and does the spring cleaning on my furnace as well. And I have always been happy with the service and the fair prices that he provided.

We've used John's Fuel for the past 30 years.
John and Mena have always been a pleasure to speak with. They are very quick to respond with any concerns or emergencies that have arrived with our furnace.
I wish to thank them for their loyalty to their customers and wish them a very happy, well deserved retirement!
We will truly miss you and the dedication you gave your customer family!

great company, very knowledgeable in their field and professional install. they replaced my dinosaur furnace that was 80% efficiency to a 96% efficiency air source heat pump wich saved me thousands last winter from propane.

My central air was having issues and leaking water all over my basement floor, so we were not able to use it during one of the most recent heat waves. When I first completed the New Request form on July 4th on their website it had said that the soonest appointment would be August 4th. So to say I was surprised when I received a call only TWO days later to schedule an inspection for a quote the SAME DAY would be quite the understatement. Hector showed up to the house and after explaining to him what was going on with the unit and what I had done to troubleshoot and such, he explained what he thought the issue might be and what steps he was going to take to figure out what was going on in a way that was easy to understand, even if I hadn’t known anything about anything. He got to work and was keeping me updated in between steps taken and what he had found. He was honestly the nicest, most personable service people I’ve had at the house ever. He has to order a part for our furnace, which would take a while to come in, but he didn’t want to leave without making sure that we were okay before he left us today he did a temporary workaround that will hold us over until the part comes in. He was here for a little less than three hours and the house is cooling down as we speak. Thank you Hector for ending the heat wave in our house! Sorry again for being an awful host and forgetting to offer you a cold beverage while you were working in 90 degree heat! 100/10 would recommend Hampden County HVAC to anyone needing their house serviced. I will definitely use them for all of our hvac needs going forward.

shot out to Stephen and team for the amazing work they performed at my house!!Highly Recommended!!!

They were quick and knowledgeable which is a 5 star in my book..

Diogo and his team are amazing and have helped us out in a pinch multiple times. Their team shows up super fast, is very professional and provides fantastic customer service. No one better in the area for HVAC needs!!

The best in the business professional on time clean and very knowledgeable for all hvac needs

This is Janete , Diogo and his crew, came out and did an amazing job with the boiler ! Communication was great , always a fast response ! Always positive about the job , and made sure when the job was done , that he showed up to make sure the job was done correctly! 10 star review in my book 🙏

Professional work, organized and with a fair price, they will be my guys for HVAC AND PLUMBER .

The Hampden HVAC team is highly skilled and delivers superior service. I was informed of my options and what would be most suitable for our home by the owner. In addition to being on time, they ensured that everything was functioning properly. My experience with this company has been excellent and I would highly recommend Hampden HVAC Inc.

Customer service is so kind and scheduling was very easy. Sam, our technician, was on time and efficient. He was very respectful and knowledgeable. Would recommend Hampden County HVAC to any friends, family and clients!

Highly recommend there service and knowledge very professional and they have experience staff that go above and beyond I will highly recommend them to anybody!!