Home Services reviews in Lexington, Massachusetts

Mauricio did an superb work with our carpets and stone tile floor! detailed, complete project and expeditious as well! Thank you!

After rescheduling multiple times with their technician, the technician quoted 4times the price stated by the store manager. I would have appreciated more clarity and respect for my time, extremely rude service when I tried to clarify their fees. They try to rope in customers and have no communication with their technicians. Not a professional storefront at all.

Both Roy and Ronnie did a terrifc task at my home! They were informative, professional. Answered all my questions about what they were doing and why. My carpet looks great. I would invite this team back again

it was absolutely refreshing to see raymond approach my door with a smile on his face! if it were possible, i'd give him a 100-star rating. my carpets, which have been with me for a decade, now look brand new. i'm genuinely thankful for the outstanding customer service provided by eric & sons carpet cleaning in lexington.

The experience was EXTRAORDINARY! Elias did a phenomenal job! I was impressed by the way he thoroughly explained his process and tackled the root source of the stains on my carpet! He offered beneficial tips to avoid future stains! Eric & Sons Carpet Cleaning will certainly have my business again thanks to him! Outstanding work!

I have nothing but praise to express!! Eric & Sons Carpet Cleaning managed to fit me in on the SAME-DAY, their speed was impressive, and my carpets have never looked or smelled this good. I'm genuinely astounded! Raymond and Elias will definitely be my go-to team in Lexington for all my future carpet care requirements.

Elias and Raymond from this excellent carpet cleaning service did a remarkable job cleaning my expansive carpeted space and upholstered chair in Lexington. They were ultimate professionals, executing their tasks cheerfully. I look forward to inviting them back for further carpet cleaning duties. Thank you, gents!

The team from Eric & Sons Carpet Cleaning did an excellent job. They were meticulous and courteous. Raymond and Elias went the extra mile by performing additional small tasks that are not typically included. I have been a loyal customer of this carpet cleaning service in Lexington for years because they always deliver outstanding results.

The team did an excellent job cleaning our carpets after some water damage from a leak. They were quick to respond and arrived shortly after we called. They got right to work, carefully pulling up the wet carpet and removing sections of the wall to locate the source of the leak. They discovered moisture in several areas and efficiently removed the affected parts to begin the drying process. Using dehumidifiers and fans, they managed to dry everything out in just a few days. The workers were hardworking, professional, and friendly, and they provided all the necessary documentation for our insurance. I would definitely recommend their carpet cleaning and restoration services to others.

my persian carpet was quite dirty after years of daily use and some pet accidents. i reached out to eric & sons carpet cleaning to have it evaluated. elias arrived right on time and provided me with excellent information about my carpet's history, along with suggestions for the cleaning services it needed. the carpet was returned as promised and looked amazing! the odors were gone, too. they significantly improved the appearance of the pet stains and revealed the stunning colors that i didn't realize were hidden. i will certainly use their services again and recommend them to my friends and family.

we’ve had carpet cleaning done twice—first before moving into our new house (for the carpets and a wool rug), and more recently to clean up pet urine and odors. our basement had new carpet that our dogs made a mess on, and we thought we might have to replace the whole thing. elias explained every step of the cleaning process and talked about what might be needed in the future. with just one visit, he got rid of all the smells and stains. he used some extra cleaning solution and that definitely helped! we’ll definitely call for carpet cleaning again and highly recommend these services to friends, family, and neighbors. five stars.

All the stains from foot traffic on my stairs and some unusual marks from the kids are completely GONE thanks to how meticulous Elias is about cleaning. He even revived an old loveseat that I thought was beyond saving. It looks like new!! Turns out you can have messy kids and still keep your white furniture clean. One stain in the boys' room carpet did reappear after the cleaning, but without any hesitation, he came back as soon as he could and took care of it at no extra charge. He truly delivers quality and stands behind his work. While you do pay for quality, my previous carpet cleaner was much cheaper but didn't provide nearly as thorough a job. It’s definitely worth every penny!

I reached out for carpet cleaning after losing our beloved dog, who had been with us for so many years. We had tried using a biodegradable cleaner and Oxyclean to tackle some stains, which helped a bit but left white spots on our tan carpet, and the larger areas still looked quite dirty. Thankfully, the team came in and worked wonders, restoring the carpet to a fresh and even color. They encountered some delays during the day but kept us updated with multiple calls, which we appreciated. This service will definitely be our go-to for carpet cleaning and restoration in the future. We value the honesty and quality they provided, and we love supporting a locally owned business.

Raymond tackled the job of cleaning our carpet, sofa, and chairs today and did an exceptional job! We had initially thought about replacing our severely stained carpet with new flooring, but Raymond's work left us astounded. Our carpet now looks stunning, and the deodorizer he used has given our home a pleasing, clean aroma. We want to highlight the skills of this young man, Raymond. Not only was he punctual, professional, and friendly, but we also saved a considerable amount of money by not having to look for new flooring. We will undoubtedly be repeat customers and will request Raymond again for our carpet cleaning needs!

I had a disappointing experience with a previous company that attempted to clean my carpet about a year ago. They left visible streaks on my carpet, and the edges around my seating cushions were clearly still dirty. After doing some online research, I came across Eric & Sons Carpet Cleaning. Based on the overwhelmingly positive reviews, I decided to give them a try. Upon calling, I was greeted by Raymond, who was friendly, well-informed, and clearly took pride in ensuring a job well done. He explained to me that my carpet was made from Sunbrella, a fabric often used for outdoor furniture, and as a result, cleaning it may not always yield perfect results due to outdoor dirt and soil. However, he assured me that he would put in his best effort, and since my carpet was indoors, the cleaning should be effective. I appreciated Raymond's honesty and decided to proceed. The results were incredible, my carpet and chairs looked brand new!

Raymond and Elias from Eric & Sons Carpet Cleaning went above and beyond in terms of service quality and results. I was dealing with a condo in Lexington that was left in a shocking state by previous tenants. I've been a landlord for many years and had never encountered such a mess. Their exceptional service has left me thoroughly satisfied, and I can't recommend them highly enough. They were able to accommodate me while I was in town, for which I'm truly grateful. The rating system only allows for a maximum of five stars, but in my opinion, they deserve a full 10 stars! The transformation they achieved was remarkable. The carpet, which was in a horrendous condition before their cleaning, now looks as good as new. I was also worried about a particularly soiled walk-in shower and a room that I thought would surely need replacing. But, their team managed to restore them beautifully. Eric & Sons Carpet Cleaning is my top recommendation for all your carpet cleaning needs. Their incredible work felt like a real gift. I will definitely be spreading the word about their service. They truly turned things around, and I couldn't be happier with the outcome.

Our toddler had a little fun with a whole jar of diaper cream on our brand new carpet. I spent hours trying to clean it myself but was worried I would have to replace the entire carpet we just installed. Thankfully, we found Eric & Sons Carpet Cleaning through an online search, and they were able to come out the very next morning! The team is so friendly and caring, and they did an incredible job. In no time, our carpet looks beautiful and soft again! We will definitely call them again in the future!

I have relied on Eric & Sons Carpet Cleaning for many years while living in Lexington. After moving to a new home, I tried another local carpet cleaning company that people recommended, but their service did not compare. I was very happy to find out that Eric & Sons Carpet Cleaning also covers my new area. Elias did a wonderful job cleaning my carpets recently, and I don’t plan to use anyone else as long as they are around.

I reached out to schedule a carpet cleaning appointment, and they responded right away, making it easy to set up my visit for today, even on a weekend. They were very accommodating with my schedule. Raymond arrived punctually and called beforehand to confirm everything was still good to go. He was friendly and professional, even helping to move some light furniture from the area I wanted cleaned. He truly revitalized my carpet! I had accidentally spilled a whole bottle of detergent on it before leaving for a trip, and I thought the stain was hopeless and that it might damage the carpet. But it turned out fantastic—way cleaner than when I first moved in! I’ll definitely be recommending this service to my landlady because they outshine the previous cleaning service she used. The whole process took under 30 minutes, and Raymond was efficient and thorough, leaving no mess behind at all. I'm really pleased!

From the first phone call to the day of service, the whole crew was wonderful! They were polite and explained everything clearly about the carpet cleaning. They even called ahead to let us know they would be a little late. When they arrived at our place in Lexington, the team did a quick walkthrough with me before getting right to work. Their cleaning methods were fast and really got the job done. I was amazed they could remove an old stain we thought would never come out. The carpets look fantastic! We would absolutely use their carpet cleaning service again and recommend them to others.

I had a wonderful experience with Eric & Sons Carpet Cleaning. I needed a carpet runner, so I checked out some local businesses that focus on carpet cleaning and flooring. I dropped by during my lunch break, looked through some carpet samples, and Elias was able to come out to measure the same day. The samples arrived quickly, and I got a quote right away after I asked for it. Placing the order was simple, and in just two weeks, my new carpet runner was installed from start to finish. Everything went smoothly. The team was always on time, kept in touch, acted professionally, and provided a high-quality carpet at a fair price. I really appreciate this level of service—it’s the reason I choose local companies instead of big chain stores.