All reviews for Hunter & Sons AC Heating & Cooling

I had Ernest from Hunter & Sons AC Heating & Cooling install a furnace and do some maintenance for me. I was really impressed with the quality of his work and, even more importantly, his honesty. As an engineer, I pay close attention to the standard of work and the integrity of the technician. My experience showed that Ernest and his team are very skilled in their field, understand the technology they work with, and embody classic values. Additionally, their pricing was quite reasonable, and I now rely on them for all my heating and cooling needs.

I reached out to Hunter & Sons AC Heating & Cooling when my furnace stopped working. Impressively, they were able to respond on the same day. Derek, the technician, had no trouble identifying and resolving the problem. I had considered getting a new furnace entirely, but after discussing my situation with Derek, he wisely suggested the more cost-effective option of repair. Today, I found my furnace not working again, due to its age and inevitable need for replacement. It wasn't unexpected. I contacted Hunter & Sons AC Heating & Cooling once more and, just like the first time, they managed to respond on the same day. Derek returned and had my furnace up and running within minutes. This kind of exceptional service really shows how much they value their customers in Lowell.

This company is truly exceptional. My furnace stopped working while I was going through a tough time, and Hunter & Sons AC Heating & Cooling replaced my entire furnace at no charge to me. They even provided me with over a year's worth of filters and a new thermostat. Roger and Nolan installed the furnace in under three hours, despite my dogs barking away in the bedroom. What kind-hearted individuals! I've never seen such generosity from a large company before. It was a wonderful experience. They reached out to me, I shared my situation, and by the afternoon, they had completely installed the new unit. I'm still amazed!

I had a fantastic experience with a technician who assessed our needs for a new furnace. He provided us with options without being pushy at all. He actually advised us against spending extra on a variable speed motor since it wasn't necessary for our situation. He also suggested that we didn’t need to replace our A/C at the same time, which no other company mentioned. When he noticed my wife and I were close to making a decision, he kindly stepped out to give us some privacy to discuss our options. Although we weren't in an emergency, he had availability for the very next day, which was super convenient. The installation team, Marvin and Roger, arrived right on time at 8:30. They introduced themselves politely and explained the work they would be doing. We let them in through the back door and left them to get to work. True to their word, they finished well before 2:00. They did a great job cleaning up afterwards and even walked us through the features of our new furnace before they left. It’s only been a couple of weeks, but we are really enjoying the new furnace. We chose a high-efficiency model that offers a comfortable and even heat distribution. Thanks to the technician's suggestion, we ended up with a quiet system that meets our needs perfectly. Plus, the pricing was straightforward, and that’s exactly what we paid upon completion.

I was lucky to find this HVAC company. I appreciate all the reviewers who recommended them. I have a high-tech boiler that other places wouldn’t touch, or they just tried to sell me a new one for a lot of money. Leonard came out and did a great job. After quickly checking the system, he tested all the parts inside and outside with the skill of someone who’s been doing HVAC work for decades. In about an hour, my boiler was working perfectly again, and both the hot water and heating systems were running smoothly. Since it was summer in Lowell, I also asked Leonard for some advice about my air conditioning, and he gave me several useful tips that finally made it comfortable to sleep upstairs.

I had a fantastic experience with a technician who helped with our furnace repair. We were without heat in our condominium for almost four days. After reaching out for assistance, the technician called me back right away. He dedicated a lot of time to carefully defrosting the frozen furnace pipes. At one point, our thermostat dropped to 37 degrees, and it was quite chilly. Thanks to his frequent visits and effort in thawing the furnace pipes, we now have heat again. Our family truly appreciates the hard work he put in to ensure we were warm once more. I would definitely recommend his services for any heating needs.

My wife and I were very happy with the professionalism and efficiency that Leonard provided during our furnace installation. We got a new furnace installed and added central AC since we already had the ducting set up. The old furnace was taken out, the new one put in, and we had heat on the same day! I was truly impressed. Plus, the new furnace is soooo much quieter than the old one. Leonard is friendly, knowledgeable, and keeps everything tidy! I would definitely recommend Hunter & Sons AC Heating & Cooling to anyone in need of hvac professionals!

I am very happy with the HVAC service I received. They installed two furnaces and two air conditioners for me, and the work was excellent. Later, when there was an issue with getting hot air from my system, Roger and Leonard personally came out after regular hours to make sure everything was working right. Even though the problem was with the equipment itself, they made sure it was fixed and running properly. I really appreciated how determined they were to make sure I was satisfied. The sales team was very knowledgeable and helped me pick the right HVAC options for my home without any pressure. Scheduling the installation was easy and quick. The technicians were professional and took time to explain how my new system works. The price was also the best I found. Overall, I would highly recommend their HVAC services.

i couldn't be happier with my experience with Hunter & Sons AC Heating & Cooling. i first called because my ac suddenly stopped cooling and the thermostat wasn't reaching the right temperature. i spoke with Nolan on the phone, who was very friendly and quickly set up an appointment for the next day, while other places said i'd have to wait longer. when Roger, the technician, arrived, he explained that my system was out of refrigerant and had a leak, and since my unit was pretty old, replacing it was smarter than repairing. i went with his advice and got several clear and fair replacement options sent to me. the proposals included info about utility and tax credits, which helped a lot. after i picked the new ac, they scheduled the installation for just a few days later. on install day, Derek and Roger arrived right on time, finished swapping out the old unit for the new one in about 8 hours, and made sure everything was clean before they left. Roger explained how to use the new system and made sure i understood everything. from start to finish, the whole ac repair and replacement process was smooth and stress-free. i'll definitely call again if i have any more ac problems.

i had my furnace checked out in lowell after it stopped working, and it turned out the control board needed to be replaced. another company had given me a quote before, but i wanted a second opinion so i called this team. i let them know i already had a diagnosis and just needed the repair done. marvin, the technician, came out and double-checked everything, confirming it was the control board, just like i thought. he charged a $69 diagnostic fee, and at first, they didn’t have the part on hand or a quote ready for me. i was hoping it could be fixed the same day, but marvin told me they would try their best to get the part fast. not long after, marvin called back and let me know he was able to find the part right away and would be coming back soon to install it. i really appreciate how quick they were to get the job done and keep me updated. they really care about helping their customers, especially during cold massachusetts winters when you need your furnace working. overall, great service and communication!

Nolan from Hunter & Sons AC Heating & Cooling arrived at my Lowell home promptly within an hour of my request. I had previously received a quote from another service which seemed rather steep, so I reached out to them for a second opinion. Not only were they $200 cheaper, but they also managed to secure rebates for me, handling all the necessary paperwork. The next day, they were ready and equipped to replace my air conditioning unit. I was particularly impressed when they used floor protection to safeguard my floors from any potential damage during the installation. The installation went smoothly, the AC unit works perfectly without any issues. I would highly recommend their services.

we had our hvac inspection done by ernest on our old 25+ year system, and he was fantastic. my wife was home with our newborn, and ernest was very professional and made sure she felt comfortable the whole time. he explained the condition of our heating and cooling system in simple terms, gave us all our options, and answered every question we had. we were so happy with his service that we decided to get a new hvac system installed right away, without looking at other companies. the installation team was just as good—they only came inside to put in the new thermostat and kept us updated during the whole process. living in lowell, having reliable heat and ac is important, and we're really glad we chose this company.

Hunter & Sons AC Heating & Cooling was sent by my home warranty to take care of my furnace when it stopped working. During the visit, the technician, leonard, found out that my furnace capacitor was failing, and he was honestly surprised it hadn't quit already. He explained the issue clearly and suggested i contact my home warranty company to put in a repair order for the part. After i did that, i called back to set up the appointment. The person on the phone was very friendly and helpful, and arranged for leonard to come back later that same day to replace the bad capacitor. I was expecting to wait until the next week, but he said he wanted to make sure my heat would stay on, especially since it can get cold in ma. Really great customer care, and now i'll always call them for any furnace repair or heating needs.

derek arrived right on time to check out our ac system. he explained everything he was doing and made sure my partner and i understood what was going on with our unit. derek was very friendly, honest, and clear about what needed to be fixed and what our options were. he didn’t push for unnecessary repairs or try to upsell us, and he let us know the costs for both fixing and replacing our older combined heating and ac unit, which still uses r22. since the heating part is still working for now, we’re planning to replace the whole system later on. when the time comes, we’ll definitely ask derek to handle the replacement. highly recommend for anyone in lowell needing reliable ac repair or advice!

I can’t say enough good things about Hunter & Sons AC Heating & Cooling! My husband and I live in Lowell. My husband’s sister, who is 75, recently lost her husband and her air conditioning system was giving her a lot of trouble. We first tried another HVAC company in the area, but they didn’t treat her right. They claimed her AC had several problems, said it couldn’t really be fixed, and only offered a temporary solution, charging her $400. I wish we had contacted Roger from Hunter & Sons AC Heating & Cooling first! When her air conditioner stopped working completely, Roger came out first thing the next morning. In the meantime, he talked her through how to adjust the thermostat so her house would stay cooler. Roger took the time to check the whole HVAC system and found that it was just a switch that needed to be turned on! Since my sister-in-law is elderly and had just lost her husband, he didn’t even charge her for the service call. Roger truly cares about his customers and is completely honest and professional. I highly recommend this company! We will definitely use them for all our heating and cooling needs from now on. Thank you so much for your help and honesty!

After moving into my new home, I had a tough time getting my furnace to work right with the company the previous owners used. I kept having to book service calls and buy new parts, but my heating system was never quite right. No one seemed to listen to my concerns about the forced air system. Finally, I decided to look for a different local furnace repair company and found Marvin. Marvin really listened, asked good questions, and took the time to check out my whole setup. He came up with a solution that worked and made me feel heard throughout the process. After following Marvin’s suggestion to have an electrician move my thermostat, my first floor is now the most comfortable it’s ever been. I’m finally warm and happy in my own home, thanks to Marvin’s help. If I could, I’d give ten stars!

Outstanding service from start to finish. My furnace stopped working in the evening, so I called Hunter & Sons AC Heating & Cooling and got a response within 10 minutes. I spoke with Derek, one of their technicians, who spent about 30 minutes on the phone with me, helping me troubleshoot and see if it was a simple furnace fix. They could have easily just said I needed a repair visit right away, but instead, they were honest and helpful. We scheduled an appointment for the next day at 1:00pm. The following morning, they called to check in since I had no heat, and offered to come earlier by rearranging their schedule, which I really appreciated. Since it wasn't an emergency, I kept the original time. Derek arrived exactly when he said he would. He explained what was wrong with the furnace, gave me some useful tips to help avoid future problems, and even assisted with installing a new thermostat. He was professional and polite the whole time. I highly recommend calling this company if you ever have furnace or heating issues in Lowell.

I had a great experience! My air conditioner started leaking, so I called around and ended up reaching out to a local HVAC company in Lowell. Ernest showed up the same day, checked out my system, and fixed the issue for less than what I was expecting to pay. He let me know that my HVAC unit is still pretty new and should last for years. Ernest also suggested cleaning the coils before next summer to keep things running smoothly, and he topped off the freon. The whole service was done for under $150.

After looking into different heater repair services, we decided to go with Hunter & Sons AC Heating & Cooling because they offered us a fair price and clearly knew a lot about heating systems. Roger recommended the right size heater for each area of our house in Lowell, making sure everything would run efficiently. The quote we got was much better than another company's, and we could tell they were experienced with this type of repair. Roger worked with us to set up our heaters just the way we wanted. He and his team did a fantastic job with the installation. Later on, when we needed to have some unexpected work done in our home, Roger carefully took apart part of the system, sealed everything up, and reinstalled it perfectly when we were ready. There were no leaks or electrical issues, but one unit did shut off on its own a couple of times. Roger quickly found the problem and fixed it, and now everything works great. He really understands heating systems, and he made sure we’re getting the most warmth for the least energy used. He stuck to his original price, even though the job turned out to be more work than expected. We’re very pleased with the service and highly recommend them for heater repair.

I reached out to this company after seeing a lot of positive reviews online for their AC repair services. My air conditioning unit was having trouble, and another technician told me it was a major issue—a cracked coil pan—which meant I’d need a completely new coil and a matching condenser, with a repair estimate over $4,000. Roger from this company took the time to really check out my system. He opened up my AC unit, carefully inspected everything, and let me know he didn’t think the problem was as big as I’d been told. He suggested I get another opinion just to be sure. I followed his advice, and after a third technician also checked, it turned out to be a much simpler issue: the pump was just backing up due to water condensation building up near the coil. Roger spent hours helping me—making phone calls, servicing the unit, and even searching for parts that would fit my large AC system—and he didn’t even charge me for his time. I would absolutely recommend Roger and this company if you want an honest and straightforward assessment of your HVAC system. They really care about their customers and make sure you get the best solution without unnecessary expenses.

Had one of our two heaters repaired today by Hunter & Sons AC Heating & Cooling. This was the best heater repair service we’ve ever had. I called for help and got a quick answer. The person I spoke with said a technician could come out the same day. Not long after, I got a call to confirm someone would be at our home within the hour. The repair tech, Ernest, called when he was ten minutes away and arrived right on time. He asked a few questions, checked the heater, and soon found the issue. Ernest explained clearly what was wrong and what needed to be fixed, even showing us photos of the problem. He let us know the total cost before starting any work. After we gave the go-ahead, he completed the repair in about 15 minutes. We paid, and he left. Our heater now works perfectly! Someone called shortly after to check if we were happy with the service. We won’t be looking for another heater repair company—this one is great.