Electrical reviews in Mansfield, Massachusetts

Shawn, Lucy and the entire team are very professional. Very happy with my experience and would highly recommend them.

Tried to call to set up an appointment. Phone system isn't working correctly and wouldn't forward me to anyone, just left me in a circle pressing numbers amd not recognizing my inputs. Please get your phone fixed.

This company is the BEST. Everything is always done on time if not sooner. They have a staff of very qualified people to tend to your needs. From installation to service they are tops.

Just had my GENERAC generator serviced, I found the technician very knowledgeable , competent and thorough , they answered all my questions and arrived on the schedule time , I found their service rate very reasonable and would not hesitate to recommend them to anyone.

Work quality was excellent. The panel and generator wiring were clean and easy to understand. Definitely would use these guys again.

we used their services to set up a back up generator and setting up outdoor wiring and outlets. they did great work, on time, cleaned up. id highly recommend them

I can not express how much I love doing business with Booker Electric. Friendly and courteous office staff the electricians are fantastic and of course how can I leave out Brandon. Brandon you are the BESt and Thank you for going out of your way to help me.

We have multiple smoke detectors hard wired so when one goes off, all go off. Booker's crew were able to isolate a faulty detector and give us peace and quiet

Brandon is a great asset for Booker. I have worked with him in the past and am glad to have the opportunity to continue to work with him. He is thorough in explaining the process of any work being performed. I would highly recommend using Booker electrical in the future.

Needed to bring service up from 100 to 200 amp to prepare if needed for push by government elimination of gas service and replace w electric services as heat and hot water and electric vehicles. Called 3 companies one of which I had done business with for years and helped w getting additional business with neighbors. They wanted to charge me to come out, most of the techs had left. A national company had bought them out, prices for basic service calls doubled.
Checked references Booker electric consistently showed up has 5 star. Veterans owned, called found people talked to I new from company mentioned above. Booker came out looked at my panel and generac whole house generator came back not only with a competitive price but had the creativity and initiave to reuse components as breakers that where less than a year old.
Showed up on the date and time four hours later I had 200 amp service, including upgrade to generac panel. Stayed until I was satisfied and everything checked out and came on line including testing generator. One other factor they had a stand by generator so that if needed they could plug in my freezers and fridge so food wouldn't spoil. Well beyond the companies I called. Also the other companies would only give estimates Booker gave me a firm price that covered more than the estimates. Having worked and overseen construction projects, the term we use for cost creep is change orders. The crew left my cellar and outside cleaner than they found it. I have contacted them to maintain my generac and monitor it.
Ron

We could not be happier and feel more secure in choosing Booker for our Generac installation and now maintenance.. thanks!! Highly recommend…. They also do other electrical work!!! Clean and proficient

Cameron is an awesome technician! He really knows his stuff. Always reliable and full of expert knowledge and/or advice. I recommend their service to anyone who needs their home generator maintained or serviced. Also, the phone staff are a pleasure to speak with!

Booker did a great job with servicing my generator. They even cleaned the whole outside. And a great price as well. I will not use anyone else going forward.

I am new to Booker Electric, They took over my Generac services and care very much about me as a consumer and customer. My old company quoted me $200 more than Booker Electric! They are inexpensive, professional, responsive and most important to me KNOWLEDGEABLE! Thank you Cameron my tech and Brandon my scheduler!

I recently had my Generac generator serviced by Booker electrical and it was the best experience. The service manager Brandon is so easy and professional. He listened to my concerns and handled them promptly. They showed up on time as promised and solved my problem and did my annual maintenance at the same time. Their prices are extremely fair and I can't recommend them enough. I know they will be there if I need them.

We cannot say enough about The Booker Electric Team! We have had them work on our house, as well as our local business. They are responsive, highly competent, honest, and just really a great group of people to do business with. We truly appreciate their help when we have been in a bind, and also, when we had major projects that they handled and planned with great care and expertise. These people are the real deal! We feel very lucky to have found them!

Booker Electrical just finished installing a Generac system at our house in Medford. Very professional from start to finish. Competitive pricing, responsive to inquiries and straight talking. Everything went smoothly - I highly recommend this company.

We moved into a house that had a generator installed by Booker, so naturally I set up my annual maintenance with them and it was the best decision. I could not be happier with their responsiveness and quality of their customer service.

During one of the recent storms my generator failed after about 12 hours and I called them in the middle of the night to leave a voicemail and hopefully get a response back in the morning. However, they responded to my call that same night and had their technician come and trouble shoot my generator that same night. The part was not available, but they were able to source it and have it fixed the next morning while the power was still out. During the whole process they stayed in touch and checked in afterwards to make sure everything was running smoothly.

I am so happy to have found Booker for my generator service and would recommend them to anyone that is looking to install a generator or maintain their generator. Thank you in particular to Brendan and Cameron for all your dedicated help!

We recently switched to Booker Electric from another company, because prices were lower and multiple folks in our community recommended them. After three encounters with this company, our expectations have beef surpassed. Appointments have been easy to make by phone, and the receptionists have been very kind, polite, precise and organized. Service has been punctual, and the service professionals we’ve encountered have been very knowledgeable and client-centered, eager to offer explanations and helpful hints.

And hats off to Brandon. After

we had left a voicemail message for help at midnight because of an electrical outage and generator dysfunction, he e-mailed and then phoned me at about 8:00 AM and promptly came to our home. He confidently diagnosed an unusual malfunction, and resolved the issue within five minutes. He gave detailed and understandable explanations and sound advice, and he charged a very fair price.

When I phoned him later that day with questions about our generator function, he immediately returned to the house to test the generator. He resolved the issue and did not charge for the second visit or his diagnostics. I was happily stunned!

It is clear to me that Brandon and his colleagues are proud of their devotion to customer service and satisfaction. I warmly recommend them.

Steve Samuels

We hired Booker Electric to install a Generac whole-home generator. They were great to work with including all employees who came to my home to do the work as well as the office staff. Brandon was easy to work with from the date he came out to give me a proposal. He never made us feel as if any question was silly and very patiently took to the time to answer all questions. All work was performed in a professional manner and they left all areas in good condition when done. The other companies that quoted did not included the trench work (for propane line) and required that I get another proposal as well as coordinate another company. We highly recommend Booker Electric as well as look forward to working with them to service the generator in the future.

We "inherited" a generator when we purchased our house over the summer and knew it needed to be serviced before winter really hits. We were connected with Booker Electrical Services via the Generac website and were quickly contacted to set up an appointment. Brandon was great to work with. He quickly identified that our generator needed a new battery in addition to the general maintenance and replaced it then and there. The price seemed fair, the service was excellent and thorough, and he was very knowledgeable on how to best maintain our generator. I'd highly recommend them!