House Cleaning reviews in Marlborough, Massachusetts

They were wonderful! They accomplished everything I asked them to do. They were very thorough & folded everything neatly & showed great initiative. I recommend them very highly!

Extremely difficult to schedule appointment and keeping up timing was not great. Cleaning was great but overall going through the experience of scheduling makes me feel it’s very difficult to work with the company.

They are fantastic! Love the job they do, very through. The cleaners are so nice and exceptionally good!

Sparkle cleaning group does a fantastic job cleaning. They are very proficient and their work is excellent. They are very good!!!

Professional team. Attention to details and careful. They came and gave you a personalised quote based on your needs. Very happy with final result

Sparkle cleaners did a great job with deep cleaning. We are really satisfied with their cleaning. I would recommend them 👍🏻

My house looks wonderful! Very hardworking crew and attention to detail was great. Will definitely have them back.

Sparkle does a great job cleaning our church. I always get a quick response if I have change of cleaning or schedule. They are terrific.

They’ve done cleaning for my daughter & mother. We were always very pleased! They do amazing work & I would recommend them highly!

Sparkle Cleaning Group provided me with a wonderful cleaning service. I was so impressed that I have signed up for a regular cleaning service with them.

I am really satisfied with how well, friendly and professional the girls are with cleaning our home!!! I haven’t had any bad experience with them! I am so happy to come home to a clean home that smells wonderful!! They do above and beyond! Thank you!

Sparkle Cleaning does a fantastic job cleaning every time they come to our house! Very thorough, and the staff is polite and professional.

I have used this cleaning service multiple times and always had a great experience. The apartment looks spotless and the staff are extremely respectful and communicative.

I wish I could’ve used them due to the great reviews and supporting a local business. I live in the same complex as them and scheduled an estimate for this morning. It was confirmed via the online system and no one showed nor reached out. Later, I got a text with questions that would have been answered at an estimate. They did not communicate beforehand or initially that they missed the appointment or were running late. It’s not professional to no show and not reach out. They lost my business.

This was our first professional deep clean in years, and the team was on time, friendly, and worked really hard to unearth our house from all the dust, pollen, and dog hair covering every inch of it. We were amazed by the results and already feel lighter and inspired to keep everything the way they left it!

I requested cleaning for a one-bedroom apartment. The owner replied the price range would be between $150-200 depending on the "square foot and cleaning." He proceeds to schedule a cleaning at 8am on a Monday morning.

His crew arrives at 7:35 and doesn't call me even though I provided my mobile number with the address. I asked for clarification on the pricing BEFORE they begin working. They don't even speak any English and we try using an app to translate.

The owner then texts me saying $200, but he's never even seen my unit. He claimed the higher price was for "move-in deep cleaning."

I never asked for "deep cleaning" since the unit was already cleaned before I moved in. When I refused service, the owner begins texting with defensive excuses and said I should have "negotiated" the price. Really?

Arbitrary pricing always feels like a scam.

We have been using Sparkle cleaners over 1.5 years. We are very happy with their cleaning. The team is great and friendly. Scheduling and response are relatively slow.

Sparkle Cleaning group, Igor, Rosemeire and the staff were extremely responsive and were able to complete a same day appointment and cleaning. The house was so clean and dusted perfectly. I highly recommend them to anyone who needs a cleaning!

They have been working for us for past 2/3 yrs. We have been very happy with them. Very professional and great service.

The worst cleaning company ever. Terrible experience, I would not recommend them to anyone.

I hired the Sparkle cleaning company two months ago for concurrent cleaning. I scheduled the first cleaning for Thursday at 1 pm, and they arrived one hour late. They didn't even give me a call or text about being late.
For the second cleaning, appointment they were 3 hours and 30 minutes late. Again, no calls or text . I had to text and call them every 30 minutes to get updates about when they would be arriving. The response from the owner, Igore was that the crew would be here in 30 mins, and finally they came after a long 3 hour and 30 minutes. Can you believe it! I had to cancel my dental appointment due to the delay. This company has no courtesy , and no customer service. They don't care about the customers' inconvenience at all. They were cleaning my house until 7:15 pm, our dinner time.
On the third cleaning appointment, again they were 2 hours late. As usual, no calls or text. I had to call them and check in, and of course it was the same old response from the owner. It was scheduled for 1 pm and they showed up at 3:30. When they came, it was only two people. I asked them to bring more people to speed it up so they don't have to be at my house until like 7pm like last time and so I could take my kids out.
After the third cleaning I got a text from the owner saying that they are cancelling all of my appointments because they got another big cleaning project so they cannot do my house anymore.
This is incredibly rude and they don't have any commitment to their customers. I have worked with a couple of cleaning companies but never had an experience this bad before. These people hve no courtesy , I don't know where they are getting all these five star reviews.
I texted them back saying that If they cant come on Thursdays, I'm fine to change to another day . I tried to accommodate them to my schedule because I don't want to do the hunt for cleaners again. I never got a text back. Very unprofessional !!
I was about to recommend them to two of my friends, luckily I didn't.
Please think twice before you hire this company. Awful experience

I am very happy with their cleaning services and they have a fair price. They clean our house monthly and are so easy, responsive and professional. Especially the owner, Rosemeire makes sure that every inch of the house is cleaned properly. I really like them.