Reviews of local pros in Maynard, Massachusetts

I met with Ross, along with several other companies, when I was looking to replace my furnace. Ross was very professional, honest about the costs, and explained what would work best for my home within my budget and what I was hoping to get out of a new furnace. I appreciated that he wasn’t just trying to make a sale—he really listened and focused on my needs. When I called the office, both women I spoke with were just as knowledgeable as the technicians who came out to do the installation. It made the whole process smooth, since I didn’t have to repeat my questions over and over—they always had the answers I needed right away. The crew arrived on time, got straight to work, and were friendly, fast, and knew exactly what they were doing. While they were installing the new furnace, they also took the time to give me maintenance tips and advice on how to keep my heating system running efficiently through the cold Massachusetts winters. I noticed everyone on the team explained things clearly and gave me consistent information when I asked questions or when they showed me how to use the new thermostat and setup. My new furnace is working perfectly, and I’m really happy it was installed just in time for the chilly season. I would definitely recommend this company for anyone needing furnace repair or installation.

earlier this year, i had perfecttemp heating, air & electric come out to my home in maynard to look into a strange smell coming from my vents. ross did a thorough inspection and found a cracked heat exchanger in my furnace. he explained everything clearly and suggested it would be best to replace the furnace soon. after checking out a few different furnace options, i decided to go with a high efficiency model for my house. when ross came to install the new furnace, he patiently answered all my questions about the new system and made sure i understood how it worked. after running it through the latest cold snap, i'm really happy with how quietly it works and how fast it heats up my home. i definitely recommend their furnace repair and replacement services to anyone needing help with their heating system.

I recently had an issue with my air conditioning system not working properly. The AC would stop running for several hours at a time, causing the indoor temperature to get very uncomfortable before eventually cooling down again. Since the unit was only about six years old, I knew something had to be wrong and reached out for professional AC repair help. The technician, Matthew, came to check out my system. He inspected the indoor unit and checked the air coming from the vents, then told me everything was working as it should and suggested it might be an insulation problem. Even though that didn't fully make sense to me, I trusted his expertise. However, the problem continued, so I asked the company to send someone out again. There were a couple of missed appointments due to understandable circumstances, but communication was always polite and professional. Eventually, my AC stopped working completely and the house got extremely hot. I ended up staying at a hotel because it was just too warm to stay at home. I contacted a different AC repair company, and their technician was able to quickly identify a broken capacitor and fixed my system within a short time. What really stood out to me, though, was the way this business handled the situation afterwards. After I shared my concerns, Brendan from the company reached out to apologize. Not only did he refund my service call fee, but he also reimbursed me for my hotel stay. I was honestly surprised by how much they cared about making things right, and it showed a lot of accountability on their part. Because of their follow-up and willingness to take responsibility, I would definitely give them another chance for any future AC repair needs. It's nice to see a local company in MA that stands behind their service and values their customers.

our old air conditioner stopped cooling during the hottest part of summer in maynard. after getting several expensive quotes, brendan came to check things out. what really stood out to me was how he went up to the attic twice and took pictures to show me exactly what was wrong. turns out, some rats had chewed through a hose and a duct, which caused a freon leak and made our heating useless, too. brendan’s quote was much lower than any others i’d received, and he included repairs to the heating part and even upgraded our electrical panel for better performance. he didn’t try to push an oversized system or unnecessary upgrades, just what we really needed. i really liked that honest approach. the new ac system works fantastic. it’s super quiet—i barely notice when it turns on, and the whole house stays comfortable at 78 degrees. our old unit was really loud and didn’t cool nearly as well, even when set lower. this upgrade has made a huge difference. matthew and herbert did the installation and heater repair. they were very respectful and patient with all my questions. they made sure to cover the carpets and cleaned up everything after finishing. matthew even vacuumed the attic and sealed up a hole where the rats were getting in, which i really appreciated. i’m so happy i chose perfecttemp heating, air & electric for my ac repair and installation. they went above and beyond, and i’m looking forward to seeing a smaller electric bill!

I’m so glad I found PerfectTemp Heating, Air & Electric when I needed help with my furnace. I was in a tough spot and needed both a new furnace and a hot water heater. Matthew came out quickly to give me an estimate and took the time to explain all the options in a way that made sense. After getting quotes from other companies, I found their price to be the most reasonable. They worked around my schedule and got the installation done fast. Everything was done on time, the work was top-notch, and they made sure to clean up thoroughly before leaving. I highly recommend their furnace repair and installation services to anyone looking for a reliable team.

we just had our old furnace and central air conditioning system replaced after almost three decades of reliable use, and the whole process was handled with real professionalism. the technicians gave us multiple hvac system options, explained everything about efficiency and features, and helped us register for the warranty. they even took care of all the paperwork needed for rebates and other benefits. ross and the rest of the team were friendly, answered all our questions, and made sure the new installation went smoothly from start to finish. we are very happy with our new heating and cooling setup and highly recommend their services to anyone needing hvac work done.

When my air conditioning stopped working right in the middle of a hot summer weekend here in Maynard, I needed help fast. I reached out for AC repair, and the team responded right away. Matthew and Herbert showed up the very next day—even though it was a Sunday—with a new 5-ton unit ready to install. It was really warm inside, and the attic was even hotter when they replaced my old system. Ever since then, my AC has been running perfectly. I’m truly grateful for their quick response, fair pricing, expert knowledge, and outstanding customer service.

this hvac company was very quick to respond when our ac system stopped cooling properly. i had tried reaching out to several hvac companies in maynard on a saturday evening, but this team was the only one to answer right away. the person at the front desk took my call and immediately arranged for a technician to contact me. herbert, the technician, called me within a few minutes and walked me through some basic troubleshooting steps over the phone. when it became clear that the issue needed an on-site visit, we scheduled a service appointment for the next day. brendan, the technician who came to our home, quickly diagnosed that the ac unit’s capacitor needed to be replaced. he fixed it efficiently and also shared helpful advice on maintaining the hvac system for both summer and winter in massachusetts, where weather can be unpredictable. our ac has been running smoothly ever since. we’re really pleased with the fast and professional service we received, and highly recommend this team for anyone in need of hvac repairs or maintenance in maynard. great job!

every time i reach out for hvac service, they are always quick, friendly, and professional. prices are reasonable, and their maintenance plan works great for us. they installed our main hvac system and later added a mini-split to help keep things comfortable. they've also done repairs and regular check ups on our older unit. if i have a question they can’t answer right away, they always follow up with me. herbert and the team really go above and beyond what’s expected. i'll keep using them and would recommend them to anyone looking for reliable, friendly, and fairly-priced hvac work, especially if you want to stay comfortable during those cold ma winters.

the heater repair company did a great job fixing my heating system. their technician, brendan, really knew what he was talking about and explained all the options clearly so i could make the best choice for my home. i had checked with two other companies before—one tried to push me into a decision without giving me real details, and the other didn’t even measure the rooms properly or answer my questions about heaters. brendan and his team were different. they respected my home, worked carefully, and made sure everything was finished on schedule. the office staff made the payment and financing part simple and were always pleasant to talk to. my new heater works perfectly now, and i’m staying warm during the cold ma winters. i highly recommend them for anyone needing heater repairs or installation.

After struggling with our heater not working properly at our home in Maynard, we reached out to PerfectTemp Heating, Air & Electric. Brendan was very understanding and took the time to listen carefully as we described the heating issues we were facing. Unlike our experience with the previous company that installed the unit, Brendan really wanted to get to the bottom of the problem instead of offering a quick fix. He did a full inspection and found out that the other company had just turned up the fan in the air handler and told us to lower the thermostat to try and make things warmer, but it never really solved the problem. Brendan discovered that the heater’s compressor was actually faulty. Fortunately, it was still under warranty, so Brendan replaced the compressor. Now, our house is warm and comfortable, and the heating system is running efficiently. We are so happy with the service and honesty we received. From now on, we’ll be calling for all our heater repairs and maintenance, and we definitely recommend them to anyone in Maynard looking for a trustworthy heater repair company!

We have been customers of PerfectTemp Heating, Air & Electric since they installed a mini split system in our garage in Maynard. Every time we've needed service, the staff answering the phone has always been friendly and helpful. Recently, our garage unit started leaking water, and Herbert came out to take a look. He carefully cleaned out the unit, flushed the system thoroughly, and tested it several times to make sure everything was running smoothly and the water was draining properly. There had been a buildup of debris blocking the drain, but after Herbert's work, everything was fixed up. We’re really happy with the service and attention to detail. If you need HVAC work done, we highly recommend giving them a call.

We have had two maintenance plans for our heat pump units ever since we got them installed. The heater repair service has always been reliable, and over the years, we've had different technicians come out to check on our system. This past appointment, only one technician, Brendan, came for the scheduled visit. During the service, I noticed Brendan using a thermometer probe to check the air temperature inside the attic ducts. He explained that since he was working alone, this was the best way to check the temperature inside the ducts, instead of measuring from the registers. While I was concerned at first about him making small holes in the insulated ducts, Brendan assured me that these tiny punctures wouldn't harm the system. He was very knowledgeable and took the time to explain the process and why it was necessary for a thorough inspection. Brendan was careful with our ductwork and made sure everything was working correctly before he left. I appreciated that he listened to my concerns and made a note for future technicians to be mindful of our ducts. Overall, I feel that the 'Total Care' maintenance plan provides quality service, and I am happy with the attention our heating system receives.

We called for an estimate on heater repair, and when they arrived, they showed us a video of our heating system and explained that it was in pretty bad condition. Our heater hadn’t been serviced since we moved into our home in Maynard, and they recommended that we replace some key parts to keep everything running safely and efficiently. They were not pushy at all and simply gave us the information we needed to make a decision. We scheduled a time for the work, and the crew, including Brendan, showed up right when they said they would. They had all the equipment ready, and there were enough team members to get the job done quickly. Everyone was friendly, professional, and made sure to keep our home clean throughout the process. We’re very happy with the results and highly recommend their heater repair services. We’ll also be using them for regular maintenance to keep our system in great shape, especially with the cold winters here in MA.

I can’t say enough good things about our experience with this furnace repair company! Ross, the technician, came out on a Saturday to check out our home in Maynard. He spent several hours carefully inspecting everything and explained in detail what repairs and updates were needed. Ross even took photos in our attic to show us the issues, so we didn’t have to go up there ourselves. We had the old insulation removed and replaced with new blown-in insulation, and they made sure everything was sealed properly—something that wasn’t done when the house was first built. Their crew also installed a new furnace along with a tankless water heater and updated the AC system. Matthew and Herbert, who worked on the installation, were fantastic! They took the time to answer all my questions and walked me through how the new furnace works. They worked hard from start to finish and made sure everything was perfect before they left. I would easily give them a 10 out of 10!

i want to highlight the professional and friendly support i received from perfecttemp heating, air & electric when my thermostat showed a low battery warning during a chilly winter day. i wasn't sure if i needed to remove the whole unit from the wall or just the front cover to change the batteries, and i didn’t want to accidentally damage it. when i called, i was quickly connected to brendan, who was very helpful. i sent a picture of my thermostat, and he called me back right away to walk me through the steps for a safe battery replacement. the customer service was excellent, even long after my heater was installed. i really appreciate their ongoing support with my heater repair questions.

herbert and ross did a fantastic job fixing our furnace at our home in maynard. they carefully worked on installing a new drain line for our older heating system, which had been causing problems for a while. the furnace was originally put in by them several years ago, and it’s been running well except for some drain line troubles. this time, they set up the new condensate drain line above the floor and routed it right through the garage wall, which solved the issue completely. the furnace is working perfectly now. we really appreciate their friendly, courteous, and professional service. great job!

i wanted to share my recent experience with furnace repair service at my home. ross provided outstanding help by adding new ductwork to improve the airflow for my furnace. he took time to talk with me about the best spot and the options for the job. ross really knew what he was doing—he carefully checked the old return ductwork and made sure the new section fit in perfectly, so it looked like it had always been there. he measured everything right, sealed and taped all the joints, and checked the system pressures to make sure my furnace would run well. ross also explained clearly what was wrong with my old ductwork and why the changes were needed. his honest and professional way of working made me feel confident in the upgrades to my furnace system. highly recommended!

I've always found PerfectTemp Heating, Air & Electric to be honest and fairly priced. Recently, I needed my old heater replaced, and after getting an initial quote, I mentioned to Brendan that I might be moving in a couple of years. Brendan then recommended a different heater that ended up saving me almost $1000. He explained that the only real difference was the original unit included a 10-year warranty, but since those warranties don't transfer when you move, there was no point in paying extra for it. Even though I told them I had enough space heaters to keep warm, they still went out of their way to provide extra heaters until my new system was installed. They managed to get my new heater in and running within two days of my first call. My family has trusted this team for all our heating repair and replacement needs for many years, and I’m grateful for their reliable and honest service, especially when the cold Massachusetts weather hits.

After reaching out to a couple of other companies and not getting any response, my neighbor suggested I try PerfectTemp Heating, Air & Electric. I had accidentally damaged a copper line while working on my heater, so I needed professional heater repair right away. The person who scheduled my service was very friendly and helpful. Ross, the technician who came out, made time for me even though he had a busy day, so I didn't have to wait another week for heat. He repaired the damaged line, checked the system, and made sure everything was working perfectly. Ross also explained everything he was doing so I understood the repair process, and it was clear he wanted to do the job right. He was skilled and seemed like a genuinely nice person. I’ll definitely call them again for any future heater service needs in Maynard.

After having my furnace checked during routine winter maintenance, Herbert let me know about a few issues with the heating system. He explained my options clearly—either repair the existing furnace or replace it with a new one. I decided to go with a new furnace since it made more sense long-term and would save on future repair costs. Herbert was very professional, provided all the details I needed about pricing, and made sure I understood every step. I really liked that he gave me choices and made me feel in control of the decision. His honesty, politeness, and strong customer service are the reasons I keep coming back whenever I need furnace work in Maynard. Every time I use this company, the experience is great and my heating needs are always met. The first time I needed help, Ross came out to inspect my furnace. When a follow-up was needed, Ross recommended Herbert, who did a fantastic job. It’s good to know you can count on more than one skilled technician when you call for furnace repair. I definitely recommend this team if you need heating help in Maynard!