Reviews of local pros in Melrose, Massachusetts

The servise checked my dishwasher last week. Technition arrivedd on time and put the covers on his shoes before stepping in. He found the loose wire, changed the part, and tested the cycle. Work area was kept clean. Price matched the estimate. I will probly call again if another applience breaks.

They were courteous, honest, and professional. We had our whole AC replaced, and a heatpump installed. The crew worked well and was accommodating to the small space. Highly recommend.

I am genuinely blown away by the level of care this HVAC team showed from start to finish. Booking an appointment took less than two minutes on their website, and within moments I got a friendly SMS confirming the slot. The next morning a second text popped up with a photo and bio of the technician, which immediately put me at ease. Because my furnace decided to quit on a chilly Saturday, I was terrified we’d be shivering until Monday. Instead, Chris and his partner showed up right on time for the weekend slot I picked—no extra fee, no eye-rolls, just warm smiles. Before stepping inside, they slipped on fresh booties and laid down runners through the hallway I could see my beige carpet silently thanking them! Chris walked me through every step of his diagnosis, even shining a light inside the unit so I could see the cracked ignitor myself. He gave me three repair options, with transparent pricing, never pushing the most expensive. I felt respected and in control the whole time. The replacement part was in their van, so within an hour heat was pouring back through the vents. They tidied up every wrapper and wiped the thermostat screen—small gestures that made a huge impression. When they left, I actually felt a weird mix of relief and gratitude strong enough to make me want to bake them cookies. If you value prompt communication, professionalism, and technicians who treat your home like their own, stop searching. This company turned a freezing, stressful day into a reminder that good service still exists. I’d trust them with any future heating or cooling issue without hesitation.

There are no hidden fees, and there will be no unpleasant surprises in the bill. Straightforward, honest work. I love that.

Both times they were on time, and both had solutions.
The part I ordered arrived as scheduled and was professionally installed.

Justin is the best technician! He is very friendly and very knowledgeable. Great asset to your company.

He had a really professional manner. He was cleaning the HVAC duct and arrived on schedule. I wholeheartedly support him!

Vincent has done a great job in helping us with our cooling and heating systems. Great job

Our AC unit stopped working right before a heat wave. Mo came out quickly to service it and got it back to working order in no time.

Bobby was great. Bobby was great. He took the extra time to explain to me what the problem was and the solution. Also provided me with tips on the care of my mini splits. Thank you so much!

Our first contact to get an estimation and schedule service and the service itself were all handled by courteous and honest people. Take care of our issue efficiently and completely. We will be calling them again.

Came out quickly even though it was late in the day and had our ac unit fixed in just an hour. The tech was professional and very helpful.

The technician was experienced and helpful. The estimate fit my budget, and now my unit works perfectly. We will call them first next time we need service.

Wow! Great job. Jeff was at my house the following morning when I had a furnace problem. He was very helpful in answering all of my questions. Good company.

Excellent plumbing service. Best we've had in years. Michael Boyle was professional, fast, and insightful. Michael Boyle should be your first choice for plumbing services!

Eddie A. has been a fantastic technician. Eddie was very professional and friendly from beginning to end. He was very thorough in explaining the problems with the system and what steps were needed to fix it. The patience and his thoroughness were both greatly appreciated. Eddie, we thank you very much for your excellent services!

Chris was super-fast in reprogramming our thermostat. The heat is back! The thermostat is a very sensitive device..I won't let anyone touch it..Maintenance of the furnace also was completed quickly. Good service ....

Excellent response time. Installer was professional but friendly. The installation took only an hour, and the installer vacuumed up all of the debris. I would recommend this company to my friends and family.

We have been very impressed with the professionalism and honesty of every person who has worked on our property. Our trust has been solidified by the quality and price of their work. We will continue using their services.

Pa Lani & Chris were incredible. Together, they work to keep the units clean. The cleaners showed me just how much grime and debris there was inside the machine. Everything works much better, and I am so grateful. !

Over the weekend we experienced a leakage from our master shower. Zach B was there to assess the situation very early in the day. Very professional and knowledgeable. It was impossible to fix today but he worked around my schedule and came back to fix the problem today. Josh B. brought him along. The apprentice, Josh B. I was very impressed with the professionalism and friendliness of this gentleman. They completed the work early in morning, which makes it great for people working. I really appreciate them both! We will use your services again as we were very pleased with the service. Zach B. and Josh B. thank you for fixing our leak.