HVAC reviews in Mendon, Massachusetts

Mateo came to our home to investigate a smoke smell. He thoroughly examined the furnace and the surrounding areas to ensure everything was safe. Once we discovered it was just a faulty light bulb (which he kindly replaced), he took the time to clean our furnace, getting it ready for the upcoming season. He even shared some pictures of the furnace's interior to give me a better understanding of its age and suggested I start planning for a new one. He was very realistic and not at all pushy. The team was professional and responsive throughout the process. I will definitely reach out to them for any future furnace needs.

I recently had a fantastic experience with a furnace repair service! Living in Mendon with my sister, we were dealing with our old 16-year-old HVAC system that finally stopped working this summer. After looking for a replacement, we received several quotes, but one contractor even mentioned how surprised they were that our unit lasted so long. In the end, we found the best deal on a Trane 3-ton 14 SEER system from a local service. They also offered a two-year warranty on their labor, which was much longer than what others provided. It was an easy choice! We placed our order for the new Trane on a Wednesday afternoon, and by Friday, they had it in stock. They came out to our home early Monday morning and had everything installed by just after 11:00 am, blowing cool air into our house in no time! Their quick response and service were impressive. Not only that, but the entire team was helpful, friendly, and polite. They carefully explained the process, detailing what they would do and providing it all in writing. They didn’t ask for any payment until the job was finished, and even when I faced issues with my debit card, their representative was understanding and allowed me to make split payments. We are so grateful to have our new HVAC system installed so quickly, just in time for those warmer days ahead. If you’re in need of furnace repair or installation, I highly recommend this service. They are professional, courteous, and efficient!

after dealing with high temps for a few weeks, we realized our 2nd floor master bedroom needed better heating and cooling. we reached out to a few companies, and perfecttemp heating, air & electric gave us the best quote and said they could install it fast. they really delivered! we're very happy with our new mini split system – the samsung unit runs quietly and keeps the room comfortable. the installation was done in just a few hours, and antonio and the team were professional and really knew what they were doing.

The team was very friendly and quick to respond. Their prices were fair and reasonable. Mateo, the technician who helped with my AC repair in Mendon, was thorough in checking my unit and explaining what needed to be done. He made sure to look at different options to fix the issue and suggested solutions that saved me time and money. I appreciate the professional service and attention to detail. I’m happy with the results and would recommend them for AC repairs.

We recently upgraded our old HVAC system to a new Bosch setup, which was designed and installed by Giovanni. We’ve been using this company for regular HVAC maintenance for a long time, but this was the first time we got a whole new system from them. The sales process was smooth. Giovanni sat down with us, listened to what we needed, answered all our questions, and gave us some helpful recommendations. He provided three different options and explained the pros and cons of each one, including the prices. I appreciated that he took the time to make sure we understood everything about each choice, and I never felt pressured to pick a certain system. Giovanni was very open and honest about what features were really worth it. The installation went perfectly and was finished in about half a day. They replaced both the furnace and the AC with a new heat pump system since both units were outdated. The install team was friendly, professional, and even helped me catch my dogs when they got out of the yard during the work. Overall, I would definitely recommend them to anyone looking for HVAC services, and I’ll keep using them for all my HVAC maintenance and service needs.

I highly recommend their furnace repair services! We had a 3-ton Trane unit with a heat pump installed, along with a complete duct installation. The service was exceptional, starting from the day Mateo visited our home to provide a quote. Kaden, the owner, called me to discuss the plans and patiently answered all my questions. Antonio, his partner, ensured that my multiple inquiries were communicated effectively. The installation crew took three days to complete the job, and I was impressed by how considerate and careful they were while working in our home. They had to make some cuts in our wooden tongue-and-groove ceilings, and there were a few minor hiccups. However, they informed me about these issues only after fixing them, which showed their commitment to quality. It's rare to find such honesty and transparency in a service provider, and they certainly did not let me down! They even waited for me to be home to turn on the unit since this was our first furnace in our very old house, which brought me to tears. The team made sure to clean up thoroughly inside and out, even sweeping the floors where wood shavings had fallen. The entire experience was very professional. I'm grateful for their help in making our home more comfortable just when we needed it!

our air conditioner started having problems and then suddenly stopped cooling. since i have small kids at home, it was really important to get it fixed quickly. after calling a few places with high prices and limited hours, i reached out to perfecttemp heating, air & electric. giovanni came out to help us that same evening, even though it was after regular hours. he quickly found the issue and had our ac working again in less than an hour. he was professional, explained everything clearly, and the price was fair. i highly recommend this company for any hvac needs.

i waited a while to share my experience with a furnace repair service, and now that i've replaced my 30-year-old furnace, i'm excited to write this review. they offered me a fantastic price for an efficient furnace solution, and my home feels so much more comfortable now. the whole process, from the initial consultation to the installation, was filled with professionalism and kindness. unlike other companies i had contacted, the sales representative was not pushy at all. they measured my space, helped me find the right furnace, and gave me a great price the next day. this approach was such a relief compared to the high-pressure tactics and inflated prices i encountered elsewhere. the installation team was on time, kept everything tidy, and worked both quickly and thoroughly. they took the time to answer all my questions, which made the installation go smoothly. after the installation, the service continued to impress me with help on rebate and tax paperwork, which really helped with my return on investment. their excellent service didn't stop at installation. they even balanced the system for better comfort and quickly addressed a freezing condensate drain line issue at no extra charge, recognizing it as an oversight from the installation. this kind of dedication shows how committed they are to their work and to their customers. i couldn't be happier with the service i received.

We had Kaden come by to handle our furnace repair and maintenance. He was very thorough, taking lots of pictures of everything he checked. Kaden explained different options for improving our air quality, which was helpful since our house has been extra dusty. We’ve had a lot to catch up on at home, and I apologized for the clutter making it harder for him to set up his tools and ladder. I also mentioned we were repainting the living room to help give the house a fresh start. Kaden was very kind and understanding about everything. He was not only a skilled furnace technician but also a caring person. We would be happy to have him as our technician again in the future!

I had our furnaces serviced recently. The technician took his time to check and clean everything thoroughly. He also mentioned a potential area that could cause an issue down the line, but since our furnace is just 3 years old and has been running smoothly, he didn’t expect it to create any problems. He even took photos and sent them to me for reference. As someone with an engineering background, I really appreciate that service professionals don’t try to sell unnecessary repairs. This company runs smoothly, from the first phone call to the time they leave.

I got a call from my daughter about our heater acting up while I was at work, and PerfectTemp Heating, Air & Electric came to the rescue! They sent a technician, Mateo, who arrived in just an hour and a half. Mateo was not only on time but also very friendly and knowledgeable. He quickly fixed the problem and even shared some great maintenance tips. Even though it was a bit stressful, the service from the company was outstanding. I feel confident they'll keep my heater running well. I highly recommend them!

I've been a loyal customer of PerfectTemp Heating, Air & Electric for nearly two decades now. They've consistently provided excellent service for my heater and AC unit throughout these years. Recently, I made the decision to replace my old heater and AC unit, and naturally, PerfectTemp Heating, Air & Electric was my first call. However, I decided to get multiple estimates for comparison. After securing five estimates from various companies, I chose to stick with the company I had trusted for years. I had the opportunity to see their exceptional work firsthand when I visited a friend who had just had a new heater and AC unit installed. The meticulous attention to detail they showed was impressive. Their quote wasn't the least expensive, but after witnessing their work, I was convinced that I wouldn't be choosing anyone else. When the day came for the installation, I was thrilled with the performance of Mateo and Kaden from PerfectTemp Heating, Air & Electric. They were not only professional but also took pride in their work. Throughout the day, I had several chats with them and was impressed by their enthusiasm to represent their company. Later in the day, Giovanni, the electrician, and his partner arrived to complete the installation. Just like their colleagues, they were extremely professional and their work was top-notch. The attention to detail and quality of work that is evident in every task undertaken by PerfectTemp Heating, Air & Electric is truly commendable. I am completely satisfied with my decision to continue with them and I would highly recommend them for any heater repair or related services. Trust me, you won't regret it! A satisfied customer.

Kaden came to our home in Mendon to take a look at our furnace. Even though the furnace wasn’t showing any problems while he was here, he still did a complete inspection and made sure everything was clean and working well. Kaden also showed me how to check for error codes in case the furnace has any issues in the future. He also took the time to troubleshoot our humidifier and was able to fix that as well. Kaden arrived earlier than scheduled, explained everything he did in simple terms, and patiently answered all my questions. The price was very reasonable for the amount of work he did. This was my first time using this furnace repair service, but I will definitely call them again. I highly recommend Kaden for anyone in Mendon needing furnace repair or maintenance!

we called for a last-minute furnace repair and were really impressed with the service. they picked up the phone right away and sent a technician out the same day. the technician, giovanni, was very fast with the heater repair, explained everything clearly, and was extremely friendly, even though it was an evening call. we will definitely use their services again for any heater issues. giovanni even offered treats to our dogs before leaving. my husband and i truly appreciated their expertise.

we live in an older home with a complicated heating setup and some unusual issues because the heater was added long after the house was built. our tech, antonio, was fantastic, and the person who scheduled the appointment was super helpful too. i got a message with antonio’s photo so i’d know who to expect, which was a nice touch. he showed up exactly on time, was very professional and easy to talk to, and jumped right in to find out why one thermostat was always stuck on or off. in less than an hour, he set up a temporary but complete fix, explained what caused the problem (turns out i accidentally cut a wire during some home repair!), and ordered the parts for a permanent solution. i’m really happy with the results and would definitely recommend their heater repair service to friends and family. it’s rare to find such great service and customer care before and after the appointment. i’m very thankful and much warmer now.

I can wholeheartedly recommend PerfectTemp Heating, Air & Electric. Recently, they replaced my downstairs furnace and my upstairs heat pump. Both installations were completed in just one day, and everything went smoothly. The pricing was very competitive, and the quality of the Amana products used is outstanding. The service provided was truly top-notch. Each time I called for help, they promptly replaced the units within hours after the old ones stopped working. I couldn't have asked for a better experience. I also now rely on them for annual preventive maintenance on both systems.

I had a new gas heater package installed, along with a ducted system for upstairs. The team did an excellent job explaining everything and finding the right solution for my needs. They really went the extra mile to ensure I had the best setup. I reached out to several HVAC companies, both large and small, but they all suggested just putting a bigger unit in and making it fit. However, the team I worked with took the time to guide me through all my options and ensured proper air flow. They also replaced all my duct work to ensure it functions well, as the old ducts were not the right size. Plus, they provided me with space heaters during the installation to keep me warm as winter approached. All the workers were professional, efficient, and made sure to clean up after their work. They even ran a gas line to my fireplace at a low cost while hooking up the HVAC. Their pricing was fair and matched the initial quote. If you need a new heater system, this is the team to choose. They are very knowledgeable and walked me through everything to ensure it all turned out great.

For many years, we have relied on this team for furnace repair and maintenance. Recently, Kaden came out and upgraded our old gas furnace and installed a steam humidifier, as well as a new electric hot water heater. The cost was much lower than what we paid for our previous furnace. They also took care of replacing our whole air conditioning system. Their prices were very fair, and all the work—including the outside compressor unit, electrical, refrigerant piping, and A coil—was done quickly, in just half a day. They offer 24-hour service, great prices, and use the latest furnace repair technology. They really have everything you need.

I reached out around 5pm on a holiday, and the representative who answered was extremely polite and helpful. She contacted the on-call technician, and he arrived in about 30 minutes. Mateo carefully examined the heating system, checking everything from the outside unit to the attic, air filters, thermostats, and more. He quickly identified the issue and fixed it at a very fair price. Luckily, it wasn't a major problem, so I avoided any expensive repairs. Mateo seemed very knowledgeable and provided some great tips to help extend the life of my heating system. I feel like I got exceptional service for a great value. I highly recommend reaching out to PerfectTemp Heating, Air & Electric, and I will definitely contact them again for any future heating issues. Both the representative and Mateo took excellent care of my family today.

This is the third time we've had our furnace serviced, and each experience has been outstanding. This time, it was a chilly Sunday with a snowstorm on the way. They answered the phone quickly and arrived at our home within an hour. I had many questions, and they took the time to address each one, reassuring me, 'Don’t worry, we’ve got you.' The technician reviewed everything thoroughly, explained the costs, and highlighted ways to save money while ensuring I was well-informed to make decisions. They came first thing Monday morning to start the work. We felt like we had the A Team on the job, but honestly, there has never been a B Team sent to us. The technicians worked on our furnace expertly, accommodating our work-from-home schedule and even entertaining our curious puppy who wanted to be their friend. The staff at the office was incredibly patient with me, especially when I wanted to use different payment methods. They also provided valuable guidance on our service needs. Before leaving, they gave us clear instructions on how to maintain our furnace and showed us the work they did to ensure everything was set up correctly for both comfort and code compliance. Additionally, their quoted price was $6,000 less than other estimates we received. They truly listened to our needs and understood that I wasn’t looking for a hard sell; I just needed reliable assistance from a trusted local HVAC company during an unexpected situation.

kaden and his coworker were very professional and polite when they came to fix our furnace. they charged a fair price for repairing our heating issue. i will definitely use them again if i need furnace repair and will recommend them to anyone with furnace or HVAC problems. we also bought a furnace maintenance plan. antonio came out to check our furnace, and he was kind enough to clear some branches that were blocking our outside unit. antonio was very friendly and explained each step of the inspection, which was helpful. for our regular maintenance, antonio came out again to do a six month furnace check. he was very thorough and explained that our unit, even though it’s been running for a while, is still working great. another time, antonio and mateo came by to clean our furnace blower vent. as usual, both were very polite and made sure everything was working well before they left. i really appreciate the extra effort they put in. when our furnace stopped blowing hot air, antonio came out and quickly got the heat working again. he also checked our thermostat and made sure everything was running smoothly, even though it was late in the afternoon. once, our furnace was having trouble because the A/C unit iced over. mateo came over, showed us what was wrong, and fixed the problem. he made sure the system was working before leaving. every time they come out, the service is excellent. the team is always professional, friendly, and they do a great job explaining what’s going on with our furnace. i highly recommend their furnace repair and maintenance services.