Plumbing reviews in Millbury, Massachusetts

Mid State came to my home and they were very professional. They were on time, did a good job cleaning up too.

Service was above and beyond! They were quick to respond and very patient and understanding when we missed our original appointment.
Great Customer Service does still exist!! Thank you!

AWFUL. They're being sued by the state for illegally dumping waste into Millbury sewers. Illegally dumping septage and waste into Millbury's sewer system to avoid paying fees to the regional wastewater facility -- digusting. Poisoning the resource of your own backyard.

lousy plumber screwed up my heating system

Best service ever love price and always on the ball very neat and professional.

I called today and he showed up and fixed the problem. Great job! Thank you!

Professional, on time, price is always right. Most importantly, the job is completed in a timely fashion.

Worst experience ever!!!! He couldn't even find the leak where the hose connected to the faucet. He said the problem was the faucet and a new faucet was needed. Not true!!!

Kenny has always been fair and reliable. He is very knowledgeable and does quality work. I wouldn't use anyone else!!! Thank you!!

Very Professional, Showed up exactly when he said he would for both the quote and the job. Got right to work and cleaned up after himself. Done correctly the first time and for a fair price.

Ken is awesome! Very professional, great prices and high quality work! Extremely dependable and really clean and neat with his work. Highly recommended!

One of the only plumbers to call right back. On the day of work he was on time and fixed three issues. Would use again! Found my new go to plumber. Thanks Ken!

Ken did a great job, neat ,efficient,on time ,helpful, I will hire him again and recommend his company to others. Installed mini split heat pump,and tankless water heater and heating system

Had Ken remove cast iron plumbing in basement and stink pipe and replace with PVC. Will hire again if needed. Fast, professional and courteous.

Ken is my go-to plumber every time. Handles every project big or small, professional, makes great suggestions, easy going, friendly, and honest. Top notch services.

I have used Ken for the last two years for anything from a leaking sink to a blown up boiler to radiator sandblasting. Every time he is here quickly and does a great job. I would never use another plumber!

I had a pretty horrible experience with this plumber. About 10 months ago he was at my house to repair a faucet on my bath tub. He gave me an option to repair it or replace it. I had asked him to repair it but he claimed he replaced it. When I questioned this, he started yelling at us and said he would rip apart everything and would take me to court etc. I ended up paying him the replacement cost. Fast forward 10 months, last week my faucet stopped working. I called him and now he says there is no warranty on repairs (this in spite of charging me for replacement and giving me a receipt that says that this work has 1 year warranty). I will never ever work with this guy. Be careful as he charges a lot of money for small jobs and his warranty is pretty useless as he never honors it anyway.

I contacted Ken for an estimate on a sewer pipe replacement. He came out and gave my mother a verbal estimate for my pipe. My mother told me he seemed like he did not want to do the job. I emailed him a few days later asking for a written quote to which he did not respond. I called him the next day around 8pm and surprisingly he answered. I asked about a written estimate and he told me he only does free verbal estimates. He never said this before now. He also told me I could "maybe" get a written estimate by Sunday but he was "kinda busy." He further stated that he "never talked to me before." This was a lie as we communicated through e-mail, he spoke with my wife on the phone, and my mother in person. I pointed out how we had already spoke and that he was now contradicting himself. At this point, Ken hung up on me. Throughout this entire conversation it was evident Ken was intoxicated as he was slurring his words. I have no issue with drinking responsibly after work but if your going to do that-don't answer the phone. He was extremely unprofessional, displayed a lack of integrity, was not at all interested in doing the work which he could have just said that from the beginning, and was the highest quote we received (I just needed the quote in writing for a specific purpose). There is absolutely no way I would recommend him to anyone even if he did good work. So, if you like unprofessional plumbers then by all means give Ken a call.

Ken came the next day after I called about non-emergency work. He gave a clear and fair price. He did the work quickly and neatly. Regarding a chronically slow-draining bathroom sink he gave practical advice rather than trying to sell more work.

I have hired Ken many times over the years for several different jobs. i have also referred him to many family members and friends. Ken always returns calls promptly, arrives at the designated time, completes the job in a timely manner, and on budget. You’ll be hard-pressed to find a more reliable contractor.

We have hired Ken for several different plumbing issues in our home over the years. He is prompt and thorough, always a job well done.