All reviews for Harmony Heating & Air Conditioning

Fantastic team! They always arrive within 24 hours of my call and are consistently punctual or even early! They installed a new furnace and AC unit for us in just one day! They kept everything super clean throughout the process. They prioritized the work since we have a little one at home. William, Clayton, and Oliver handled the installation, and Oliver was the one who assessed our need for a new unit. They are incredibly friendly and take the time to explain everything they're doing! The office staff is fantastic and very kind. Since inspections are scheduled with just a day's notice between 8-5, they made sure to keep us updated on our place in line so we could step out for a bit if needed! I would highly recommend them 100%!

I don’t usually write reviews, but I felt this one was well deserved. I had an appointment scheduled with Harmony Heating & Air Conditioning to have my furnace checked and repaired. I was happy to get a call from the technician, Jace, before the scheduled time to let me know he was on his way. Jace arrived, took a look at the furnace, and found a fuse that needed to be replaced. After swapping it out and testing the power, the furnace worked for a few minutes but then stopped again. Jace did more troubleshooting and discovered the problem was with the module. He replaced the module, but the first one didn’t fit. Luckily, he had another module in his van, and this one worked perfectly. We left the furnace running and the heat was back! I really appreciate Jace’s hard work and dedication to finishing the job, especially since I had another company tell me that repair wasn’t possible and tried to push me into buying a whole new furnace. Jace was honest about the real issue and explained each step as he fixed it.

Our heat pump wasn't cooling on a really hot day. We reached out to several companies that provide emergency services, but most were fully booked for days. Harmony Heating & Air Conditioning sent Shawn to our house in less than an hour. He quickly diagnosed the issue, found the necessary part, and returned the next day to fix it. Shawn kept us updated on his arrival time, and our AC was running smoothly again in under 24 hours during a heatwave. We couldn't be more pleased! Harmony Heating & Air Conditioning has definitely earned our trust.

My spouse and I had an extremely positive encounter during our at-home assessment for a new furnace and central air system. The quote was competitive with those from two other reputable family-owned HVAC businesses in Needham. However, our choice to proceed with Harmony Heating & Air Conditioning was a straightforward one. This was due to the superior quality units specified in the quote and the knowledge and professionalism of their representative, Shawn. His honesty and integrity were evident, and his communication skills and sincere concern in addressing our situation were greatly appreciated. *** Edit / Update *** The Harmony Heating & Air Conditioning team did an outstanding job installing the new furnace and AC units, even in 98-degree heat. Shawn arrived with bottles of refreshing drinks for the crew. They worked together seamlessly. Everything is flawless. I would enthusiastically recommend Harmony Heating & Air Conditioning to anyone considering a new furnace and/or AC unit.

I needed a full AC system replacement in my home, including a new central air unit, furnace, humidifier, and hot water heater. I reached out to Harmony Heating & Air Conditioning, and Jace came by to explain the whole process in simple terms. He let me know exactly what to expect and scheduled the installation for Monday at 8am. Right on time, the crew arrived, removed all the old equipment, took it away, and installed everything new. Jace even checked in during the installation to make sure everything was going smoothly. The team was very professional, neat, and organized, and the total cost was even better than I thought it would be. When I had some questions about the new AC system, I gave Jace a call, and he came back to answer everything clearly. The service was excellent from start to finish. I would highly recommend them for any AC repair or replacement needs.

Clayton from this furnace repair company provided expert consultation on our complete home overhaul and extension. It was truly enjoyable to collaborate with him. He supported us in various aspects such as energy modeling, duct design, specifying a system, and quality control for our main contractor's work. Other furnace repair service providers, including our main contractor, dismissed the idea of installing an air source heat pump. However, Clayton understood our vision and played a crucial role in making our electric home come to life. If you're considering installing a heat pump, you should definitely consider working with this furnace repair company. They come highly recommended.

i had heater repair work done at my home. the quality and speed of the job were both excellent. the team installed the wiring and drainage lines for the heater just where i asked, and everything looks neat. william, the technician, did really clean work and ran all the wiring through the ceiling. after finishing, they stayed to show me how to use the heater controls, which was super helpful. overall, i'm very happy with the service and would use them again.

I'd like to express my gratitude to the team and technicians at this fantastic heater repair service. I've been a loyal customer for over a decade and can't praise their services enough. Special thanks to Jace for his unwavering support and expert advice. He took the time to detail all the services and equipment they offer. This is a company I'd readily suggest to anyone looking for stellar heater repair services. They take pride in their work and consistently deliver top-notch service. You can't make a mistake choosing them for your heater or air conditioning needs. They're simply the best in the business. An undeniable 5-star service.

I hired Harmony Heating & Air Conditioning to install a new high-efficiency furnace at my home. The team was very professional and knowledgeable about what I needed. They completed the entire job in less time than I anticipated. They even had to run new ductwork to ensure proper ventilation, and they did an excellent job. The crew was friendly and left everything clean before they departed. Their prices were competitive with other reputable companies in Needham. I highly recommend Shawn and the team, and I will definitely choose them again if I need furnace services in the future. 5 stars!!!!!

I highly recommend Harmony Heating & Air Conditioning! The day before a big snowstorm in Needham, our heater broke down. I tried calling a few other places, but they couldn’t help for at least a week. When I called Harmony Heating & Air Conditioning, Shawn arrived in just 15 minutes and quickly fixed our heater by replacing the ignition. He was friendly and got everything working again fast. Don’t waste your time with anyone else—these folks really keep your home warm when it matters most. I’ll always call them first for any heater repair or heating issues!

i can't say enough great things about the ac repair service! clayton and jace did an amazing job at our home. it was a two day job and they were on time and friendly both days. the entire team, from the office staff to the technicians, was professional, knowledgeable, and very patient with me. finding out you need a brand new hvac system right after buying your first home isn't fun, but they understood all my questions and concerns. we had a full install of a new outdoor ac unit, furnace, and a new hot water heater, and everything turned out perfect! i highly recommend this ac repair service in needham and will definitely be a customer for life!

William and Clayton arrived promptly and installed our 19.1 SEER efficient heat pump along with three mini-split units in the same week. We are grateful for your excellent service and for sourcing the extra parts we required! Your honesty and dedication to quality are truly valued! We had another fantastic experience that saved us a significant amount compared to what a larger HVAC provider quoted. They tried to pressure us into replacing our system with false claims. William and Clayton utilized their advanced testing equipment to verify that our heat exchanger is in perfect condition, and confirmed that the oxygen and carbon monoxide levels in the exhaust are correct, with no airflow issues when the blower fan operates.

We observed Oliver, a Harmony Heating & Air Conditioning technician, do something truly remarkable for a service professional. We'd contacted Harmony Heating & Air Conditioning about our broken-down furnace that needed a replacement. Upon his arrival, Oliver investigated the situation and presented us with two potential solutions - we could either replace the blower motor and possibly the gasket too, or we could opt to purchase an entirely new system. The cost of replacing the motor was only a fraction of the price of a new furnace. We chose to replace the blower motor and, thankfully, Oliver was able to reuse the existing gasket. Harmony Heating & Air Conditioning has really raised the standard for customer service. They genuinely put themselves in the customer's position and communicate accordingly. We're grateful for their excellent service.

I called after hours and left a voicemail about my air conditioning not working. Shawn got back to me quickly by text, letting me know he received my message and asking for more details. He was clear about how soon he could come out—just 1-2 days—which turned out to be accurate. When Shawn arrived, he explained to my wife exactly what was wrong with the AC system. He showed us that the unit had overheated because some parts were dirty and the safety switch had tripped to protect the motor. Shawn not only fixed the problem but also took the time to teach us how to clean the components to help prevent future breakdowns. Now our home in Needham is cool and comfortable again! I really appreciate the prompt and helpful service.

After receiving a high-usage alert from the gas company, I needed someone to check my furnace and also update the ventilation on my gas water heater. I called for heater repair based on a family member's suggestion, and I was really happy with the service. Shawn and Jace arrived right on time—none of that long waiting window like with other places. They were professional, polite, and finished all the heater and ventilation repairs quickly. The price for the work was fair, and I’ll definitely reach out again if I need heater help in the future.

I highly recommend this service to anyone needing heater repair or installation. I was really pleased with the quality of their work and the fair pricing. The ductwork on my repaired furnace looks great—everything is clean and neatly finished. My heater was installed perfectly level, and all the wiring and connections were done carefully. Shawn and the team worked as if they were fixing their own homes. They even made sure to clean up everything afterward, leaving my basement spotless.

My furnace blower stopped working, so I called Harmony Heating & Air Conditioning in Needham for heater repair. Another company had told me it would cost $1500 to fix, and even pushed me to buy a new unit for $3600. But Shawn replaced the blower for just $750—half the price! He gave me an honest assessment of my furnace and didn't try to upsell me on a new system I didn't need. The service was fair, honest, and very friendly. I highly recommend them for any heating repairs and will definitely use them again in the future!

really great heater repair service from Harmony Heating & Air Conditioning. shawn spent plenty of time answering all my questions about fixing my heater. the next morning, the crew showed up right on time. oliver was very professional, respectful, and worked quickly. clayton handled the work outside and always made sure to explain things to me. the third team member kept everything organized and worked hard so the repair went smoothly. i was really impressed with how skilled they all were and how well they fixed my furnace. at the end, we set up the thermostat together, went over the schedule, and finished all the paperwork. my whole house now feels warm and comfortable, and the heater runs quietly. the price was fair too. i’ve already gotten a couple of follow-up calls to check how things are working, so i know i made a good choice.

for 3 years now harmony heating & air conditioning has given us excellent ac repair service. we first contacted them when our air conditioner wasn’t working right, and also had them do a few maintenance visits. later, they replaced our old heating and cooling system that was over 20 years old and not working well. their maintenance plan is really good. prices are fair, and the service can’t be beat. shawn is super friendly and always explains what he is checking, fixing, or replacing. he’s very customer-focused and professional. really happy we went with harmony heating & air conditioning.

harmony heating & air conditioning is outstanding when it comes to furnace repair. from the knowledge that shawn showed about different furnace systems to the smooth scheduling process, everything went really well. their communication was clear from the beginning to the end, which helped ease my worries. before calling them, i went with my contractor’s suggestion and used another vendor for a furnace installation in needham. unfortunately, that company made a mess of the job and my system didn’t work right. shawn came out and really knew his stuff—he offered helpful advice, was very polite, and fixed everything quickly. i appreciate the professionalism and care shown throughout the repair. i won’t use anyone else for furnace services in the future!

The team was very professional and communicated well. I needed heater repair and scheduled a yearly maintenance check for my furnace. They gave me a four-hour window for when they would arrive and called me 45 minutes before showing up. I also received an email with a photo and brief background of the technician, which made me feel comfortable. Shawn wore shoe covers to keep my floors clean, was very friendly, and explained additional options for my heating system. I decided to get a surge protector for my furnace, and he installed it right away. Shawn was very thorough with the work. The team is clearly dedicated to making sure customers are happy and take action to solve any issues quickly.