Champion Heating & Air Conditioning

I had a great experience with a heater repair technician named Troy. He was very professional and honest in his work. Unlike other companies we contacted, Troy took the time to explain everything in detail. He was friendly and offered reasonable prices. Some other technicians we had come to our home made us feel uneasy with their scare tactics just to charge us extra. In contrast, Troy suggested simple solutions for cleaning our vents, and we followed his advice. Now, our vents are spotless! He also assisted us with installing a smart thermostat and included that in the overall price for the new air handler installation, which was a nice bonus. It’s clear that he genuinely cares about his clients and isn’t there just to make a quick buck. Overall, I highly recommend his services for heater repairs.

We were really pleased with the time Troy spent with us before we decided on our furnace repair options. He listened carefully to what we needed for our heating system and provided very helpful and cost-effective suggestions. Troy and his team were professional and completed the work efficiently and on time. Our furnace looks great, and our family's comfort has improved significantly this season! They even went above and beyond without raising the cost and offered advice that was incredibly beneficial. The office staff was very helpful, and we received clear paperwork to simplify the process of claiming our energy efficiency rebates. A few weeks after the installation, we had a question, and one of the crew members came to our home the same day to help us. Troy has consistently encouraged us to reach out with any questions or concerns. We feel confident in the work that was done and believe we are valued as customers. Our monthly bills have decreased, and our whole family is excited about the comfort level. The pricing was fantastic.

i called champion heating & air conditioning for heater repair in newton. troy gave a clear and detailed estimate, which helped me understand what was needed. before the repair, he came by to double-check measurements and answered all my questions about the process. the team showed up right on time, were polite, and worked efficiently to fix my heater. they cleaned up everything after finishing and made sure to explain how the repaired system works. i'm really happy i chose this company for my heater repair.