Unified HVAC Service

I had a great experience with unified hvac service. The technician, Camden, was friendly and easy to work with. I reached out before my appointment to let them know that my thermostat was a communicating system, and I asked if they had the right thermostats available for replacement. They assured me they did, but when they arrived, they realized they needed to order a communicating thermostat instead. Even though there was a mix-up, Camden and the team were very understanding and offered to waive the service fee. I really appreciate how they took care of me as a customer.

Our air conditioning system needed to be replaced just as summer was heating up! With a 10-month-old at home, we wanted to get a new AC unit installed quickly. We contacted four HVAC companies, and one of them offered the best price for both an AC and gas furnace, along with the most efficient system (18 SEER). The next best option was a 15 SEER unit. After recently having insulation work done, we had Camden check the attic, and he noticed that the ductwork supply flow boxes weren’t insulated. He and his team kindly insulated those for us at no extra charge! The HVAC company scheduled the installation for the following week. They arrived at our home right on time in the morning and got to work immediately. The team was very efficient, ensuring everything was cleaned up before and after the job. They were friendly, knowledgeable, and completed the installation in just one day. I would highly recommend this HVAC service for all air conditioning needs and will certainly reach out to them again in the future.

Zachary and his team really know what they're doing when it comes to furnace repair and installation. We learned about Unified HVAC Service through some great comments on our company forum. We decided to hire them to remove our old furnace, put in a new one in the attic, and add an A/C unit. We compared quotes from three different companies, and their price was the best. I also liked how Zachary clearly listed all the work that would be done up front, like taking out the old ductwork, creating new attic access, and testing the heating system. Zachary took the time to explain all the city requirements for furnaces and A/C units, and suggested a system that was both powerful enough for our home and still affordable. The team finished everything on time in less than three days, and left the house very clean. I was expecting some mess, but was really happy to see how tidy everything was when they finished. Zachary even asked if we were planning to replace the floor, and when we said no, they put down cardboard to protect it from scratches while they worked. They also handled the permit and city inspection, so I didn’t have to worry about any of that. They let us know we could apply for an energy rebate for the new efficient system, and even scheduled the inspection for that too. There was a small crack in the ceiling during the process, but after we pointed it out, they fixed it quickly at no extra cost. Overall, I’m very happy with the job and would definitely recommend them to anyone in Newton who needs furnace repair or HVAC work.