All reviews for Gutter Helmet & Quality Roofing

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    Someone called me 9:20am today talking about an appointment at 9am for free estimate. I have no idea what it is but figured out some confusion could exist in our communication. I never remember an appointment is confirmed at 9am, but need to double check for it. She couldn't locate the text or email communication, then I said I don't need the free estimate unless we have an appointment, just to save everyone's time. This person called Sharon said I wasted people's time. After going through all the emails, I found: You never confirmed coming at 9 after my suggested schedule, no reply to my email. I went through my text this morning and never received any text from you. Without confirmation on an appointment, you should not expect a potential customer's availability few minutes before a schedule which is never confirmed. Improve your communication first before you gaslight a potential customer.